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Fraud Agent Jobs in Nevada (NOW HIRING)

CreditOne

Fraud Analytics Manager

Las Vegas, NV · On-site

Fraud & Disputes Management * Lead day-to-day fraud and dispute intake, investigation, and ... Develop and maintain agent- and site-level performance reporting frameworks to support decision ...

Credit One Bank

Fraud Analytics Manager

Las Vegas, NV · On-site

Develop and maintain agent- and site-level performance reporting frameworks to support decision ... Experience * 5+ years of experience in fraud and disputes and/or customer operations (end-to-end)

Credit One Bank

Fraud Analytics Manager

Las Vegas, NV · On-site

Develop and maintain agent- and site-level performance reporting frameworks to support decision ... Experience * 5+ years of experience in fraud and disputes and/or customer operations (end-to-end)

Socure

Staff Data Scientist - RiskOS

Carson City, NV · Remote

... and GenAI agent design, all the way to production deployment and monitoring. You will leverage your expertise in fraud and risk management to help develop and integrate robust detection and ...

State of Nevada (NV)

PROGRAM OFFICER 3

Carson City, NV

$64K - $95K/yr

The incumbent will oversee the CCB's Agent Card Program, serve as a liaison between the CCB, DPS ... fraud; identify and project demographic and economic trends; conduct studies related to assigned ...

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Fraud Agent information

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How much do fraud agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for fraud agent in Nevada is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.33 per hour, depending on experience, location, and employer.

What qualifications do I need to work in fraud?

To work as a fraud agent, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in fields like criminal justice, finance, or cybersecurity. Relevant skills include attention to detail, analytical thinking, knowledge of fraud detection tools, and sometimes certifications such as Certified Fraud Examiner (CFE) or ACFE credentials. Prior experience in customer service, finance, or law enforcement can also be beneficial.

What is the difference between Fraud Agent vs Fraud Investigator?

AspectFraud AgentFraud Investigator
CredentialsTypically requires basic fraud detection certifications or relevant experienceOften requires specialized certifications like CFE (Certified Fraud Examiner)
Work EnvironmentCustomer service settings, call centers, or retail environmentsForensic or corporate settings, often involving detailed investigations
Employer & IndustryFinancial institutions, insurance companies, retailFinancial services, law enforcement, corporate security
Search & Comparison IntentUnderstanding entry-level fraud rolesIn-depth investigation and forensic analysis

Fraud Agents typically handle initial fraud detection and customer interactions, while Fraud Investigators conduct detailed investigations into complex cases. Both roles require knowledge of fraud prevention, but Fraud Investigators often have specialized certifications and perform more in-depth analysis.

Is fraud a good career?

Fraud investigation and prevention roles, such as fraud agents, are considered stable careers with demand across various industries. These jobs often require analytical skills, attention to detail, and knowledge of financial or security systems, and they can offer opportunities for advancement and specialized certifications.

How does a Fraud Agent typically collaborate with other departments to prevent and resolve fraud cases?

Fraud Agents frequently work alongside departments such as customer service, risk management, and IT security to identify, investigate, and resolve fraudulent activities. Effective communication is essential, as Fraud Agents must relay findings and coordinate responses with these teams to ensure swift action and prevent further losses. They may also participate in cross-functional meetings or briefings to share trends and best practices. This collaborative approach not only helps resolve individual cases but also strengthens overall organizational defenses against fraud.

What are the key skills and qualifications needed to thrive as a Fraud Agent, and why are they important?

To thrive as a Fraud Agent, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required. Excellent communication, problem-solving abilities, and discretion set top performers apart in this role. These skills are crucial for accurately identifying fraudulent activity, minimizing financial losses, and maintaining trust with clients and stakeholders.

What does a fraud agent do?

A fraud agent investigates and detects fraudulent activities, such as identity theft, credit card fraud, or false claims. They analyze transaction data, review suspicious activity, and use tools like fraud detection software to prevent financial losses, often working in a fast-paced environment that requires attention to detail and knowledge of security protocols.

How much is the salary of a fraud specialist?

The salary of a fraud specialist typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries. Many fraud agents also receive benefits and opportunities for bonuses based on performance.
What are popular job titles related to Fraud Agent jobs in Nevada? For Fraud Agent jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Fraud Agent jobs in Nevada look for? The top searched job categories for Fraud Agent jobs in Nevada are:
Fraud Agent jobs near you
Infographic showing various Fraud Agent job openings in Nevada as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,465 per year, or $17.5 per hour.

Fraud Analytics Manager

CreditOne

Las Vegas, NV • On-site

Full-time

Posted 6 hours ago

Job description

Description
Position Summary
Credit One Bank is seeking a Fraud Analytics Manager to lead vendor strategy, drive operational performance, and advance an AI-enabled fraud operations model. This leader will be accountable for delivering measurable improvements in customer experience, productivity, and risk outcomes through data-driven decisioning, AI/ GenAI adoption, and global vendor optimization.
The ideal candidate brings deep expertise in fraud and disputes management, a strong vendor management experience, and a proven ability to translate AI capabilities into operational impact. This role requires a balance of people leadership, analytical rigor, and transformation execution within a dynamic, regulated environment.
Essential Job Functions
  • Lead & Develop Talent
    • Build and coach high-performing fraud and disputes teams, aligning capability development with an AI-augmented workforce model.
    • Focus talent on high-value activities requiring judgment, investigative strategy, and complex decision-making, while leveraging automation for routine tasks.
  • Drive AI & Process Transformation
    • Identify and implement opportunities to deploy GenAI, AI, and machine learning to improve fraud detection, fraud and dispute case handling, and customer interactions.
    • Partner with analytics and technology teams to operationalize AI use cases into scalable workflows.
  • Fraud & Disputes Management
    • Lead day-to-day fraud and dispute intake, investigation, and resolution across all channels
    • Ensure adherence to SLAs, productivity targets, and quality standards
    • Manage capacity, forecasting, and staffing to meet fluctuating volumes
    • Oversee escalations and complex/high-risk fraud and dispute cases
  • Regulatory & Compliance Oversight
    • Ensure compliance with Reg E, Reg Z, network rules (Visa / MasterCard / American Express), and internal policies
    • Maintain audit readiness (internal, external, regulatory reviews)
    • Partner with Compliance, Legal, and Risk on control design and remediation
    • Drive documentation standards for investigations and decisioning
  • Vendor & Global Operations Leadership
    • Manage and optimize on and offshore vendor partnerships, ensuring alignment to performance, quality, and customer experience standards.
    • Leverage data and technology to drive consistent performance across globally distributed teams.
  • Performance & Operational Excellence
    • Own and deliver against key performance indicators (KPIs), ensuring consistent achievement of productivity, quality, and customer experience targets.
    • Utilize advanced reporting (e.g., Tableau, Snowflake) to monitor performance, identify trends, and drive continuous improvement.
  • Risk, Compliance & Quality
    • Ensure all operations meet regulatory, audit, and quality assurance standards.
    • Establish and maintain robust, audit-ready documentation aligned with industry best practices.
  • Cross-Functional Collaboration
    • Partner across Fraud Risk, Product, Technology, and Customer Experience teams to enhance processes and drive end-to-end outcomes.
    • Lead and influence change management initiatives supporting fraud and AI transformation programs.
  • Operational Governance
    • Oversee multiple lines of business and ensure standardized, scalable processes.
    • Develop and maintain agent- and site-level performance reporting frameworks to support decision-making.
  • Additional Responsibilities
    • Travel (domestic and international) to support vendor oversight and operational alignment.
    • Perform other duties as required.

Position Requirements
  • Experience
    • 5+ years of experience in fraud and disputes and/or customer operations (end-to-end). College degree preferred.
    • Hands-on experience deploying or working with AI/GenAI tools, automation, or data-driven workflows in an operational setting.
    • Proven track record managing global/vendor-based contact center operations.
    • Strong knowledge of Reg E, Reg Z and card network dispute rules (Visa, M/C, & American Express).
    • Proven ability to manage high-volume, deadline-driven operations.
    • Experience with audit/compliance environments
  • AI & Data Capabilities
    • Demonstrated ability to identify, prioritize, and implement AI-driven opportunities within operational environments.
    • Strong proficiency in data analysis, performance reporting, and insights generation (Tableau, Snowflake, or similar platforms)
  • Leadership & Execution
    • 3+ years proven success leading and developing teams within large, complex organizations.
    • Strong project and change management capabilities, with experience delivering transformation initiatives.
    • Ability to operate effectively in a fast-paced, evolving, and technology-driven environment.
  • Core Competencies
    • Execute Excellence: Drives disciplined, high-quality operational delivery
    • Risk & Control Mindset: Prioritizes compliance and customer fairness
    • Strategic Thinking: Connects operational insights to broader business goals
    • People Leadership: Builds strong, accountable, and engaged teams
    • Continuous Improvement: Challenges status quo and drives transformation
    • Exceptional communication and stakeholder management skills.
    • Strong business judgment and decision-making under uncertainty.
    • Deep commitment to customer experience and continuous improvement.
    • High level of adaptability, agility, and ownership.

Preferred
  • Fraud & Disputes Management
  • Experience implementing GenAI-assisted investigation tools, case summarization, or agent copilots.
  • Exposure to AI governance, model risk, or regulated AI deployment frameworks.
  • Demonstrated ability to bridge business and technical teams to deliver operational AI solutions.

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

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