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Fraud Account Manager Jobs in California (NOW HIRING)

DSV A/S

Operational Key Account Manager

Torrance, CA · On-site

$90K - $113K/yr

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from ... Operational Key Account Manager - 125766 Time Type: Full Time Summary As a Key Account Manager in ...

DSV A/S

Operational Key Account Manager

Torrance, CA · On-site

$71K - $106K/yr

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from ... Operational Key Account Manager - 122147 Time Type: Full Time Summary As a Key Account Manager in ...

Ex

Credit Risk Practice Lead

San Francisco, CA · On-site

$202 - $280/hr

Serve as the practice leader for multiple strategic fintech/digital lending accounts, owning end-to-end onshore delivery across credit risk, fraud, collections, and modeling workstreams. * Manage ...

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Fraud Account Manager information

What is a fraud account manager?

Fraud Account Managers are professionals responsible for overseeing fraud prevention and detection strategies within an organization, particularly regarding client accounts and financial transactions. They analyze suspicious activities, develop policies to minimize risk, and work with teams to investigate potential fraud cases. Their role often involves liaising with law enforcement, maintaining compliance with regulations, and ensuring that the company’s assets and reputation are protected from fraudulent activity.

How does a fraud account manager typically collaborate with other departments to prevent and resolve fraudulent activities?

A Fraud Account Manager works closely with teams such as compliance, customer service, IT, and legal to identify, investigate, and mitigate fraudulent activities. They regularly share insights and data with these departments to strengthen internal controls and improve detection methods. Effective collaboration ensures that fraud prevention strategies are comprehensive and that responses to incidents are swift and coordinated, minimizing losses and protecting the organization’s reputation. Building strong interdepartmental relationships is essential for success in this role.

What are the key skills and qualifications needed to thrive as a fraud account manager, and why are they important?

To thrive as a Fraud Account Manager, you need expertise in fraud detection, risk analysis, and account management, typically supported by a degree in finance, business, or a related field. Proficiency with fraud management systems, data analytics tools, and knowledge of relevant regulations such as AML (Anti-Money Laundering) is essential. Strong analytical thinking, attention to detail, and effective communication skills help you investigate suspicious activity and coordinate with internal and external stakeholders. These capabilities are crucial for minimizing financial losses, protecting client assets, and maintaining regulatory compliance.

Can I be a fraud account manager with no experience?

Fraud account manager roles typically require some experience in fraud detection, risk management, or related fields, but entry-level positions may be available for candidates with strong analytical skills and relevant certifications. Employers often look for familiarity with fraud prevention tools and good attention to detail, so gaining related training or certifications can improve chances of entry without prior experience.

How to start a career in fraud investigation?

To start a career as a fraud account manager, gaining relevant experience in finance, accounting, or law enforcement is essential. Developing skills in data analysis, investigation techniques, and familiarity with fraud detection tools can improve job prospects. Certifications such as Certified Fraud Examiner (CFE) can also enhance credibility in the field.

What are popular job titles related to Fraud Account Manager jobs in California?

For Fraud Account Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Fraud Account Manager jobs in California look for?

The top searched job categories for Fraud Account Manager jobs in California are:

What cities in California are hiring for Fraud Account Manager jobs?

Cities in California with the most Fraud Account Manager job openings:

Fraud Account Manager jobs near you
Infographic showing various Fraud Account Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Fraud Prevention Associate

First Entertainment Credit Union

Los Angeles, CA • Hybrid

$29 - $35/hr

Full-time

Re-posted 16 days ago

Job description

First Entertainment Credit Union is looking for a Fraud Prevention Associate who supports the day-to-day fraud prevention function by reviewing alerts, examining account and transaction activity, documenting findings, and escalating potential fraud concerns in alignment with established procedures. This role supports a centralized fraud operating model where consistent triage, timely case preparation, strong documentation, and member-focused resolution help reduce fraud losses, improve response speed, and strengthen operational control.

The ideal candidate is detail-oriented, member-focused, and comfortable working across multiple fraud monitoring platforms, payment channels, and internal systems. The role partners closely with various internal teams to support fraud detection, claim handling, reporting, and process improvement while maintaining compliance with applicable regulations and internal standards. 

This is a full-time, hybrid opportunity based in Hollywood, CA and reporting to the Fraud & Investigations Manager. The targeted pay for candidates in California is between $29~$35 per hour.

Responsibilities

  • Perform fraud triage by reviewing alerts, escalations, and suspicious account activity across payment channels, including Zelle, ACH, wires, checks, cards, and digital banking, and determine appropriate next steps.
  • Investigate, document, track and maintain fraud cases and claim, ensuring accurate records, timely escalations, and compliance with established procedures and service-level expectations.
  • Support fraud and scam claim resolution, including member communication, case follow-up, required reporting, and coordination with internal and external partners.
  • Partner with Fraud, Operations, Card Services, Member Services, Compliance, and Risk teams to resolve fraud events, reduce operational risk, and improve workflow efficiency.
  • Prepare and maintain fraud-related reporting, reconcile assigned accounts, identify emerging fraud trends, and recommend opportunities to strengthen controls and reduce losses.
  • Maintain knowledge of fraud trends, regulations, and department procedures while supporting new fraud tools, process improvements, audit readiness, and rotating Saturday coverage as business needs require.
  • Perform other duties as assigned by the leadership as needed.

At First Entertainment, your role, and every role, is essential to fulfilling our Mission, "We build lifelong relationships with the people of the entertainment and creative industries based on a deep understanding of how they live and work," and living our Core Values: Members First, Ownership, Integrity, Innovation, Inclusivity, and One Team. We expect all teammates to uphold these principles in everything they do.

 

Requirements

  • High school diploma or GED required; college degree preferred, with at least three (3) years of related experience in a full-service financial institution, fraud prevention, payments, operations, card services, or member service.
  • Working knowledge of fraud prevention, payment operations, dispute/claim processes, and applicable case documentation practices strongly preferred.
  • Experience using CRM, core processing, case-management, alert-management, Microsoft Office, and reporting tools; experience with Symitar/Episys, Visa DPS, Verafin, Yellow Hammer, DetectTA, Financial Crimes Defender, or similar systems is helpful.
  • Ability to review multiple information sources, identify inconsistencies, document findings accurately, and escalate concerns clearly and timely.
  • Strong customer service, problem-solving, critical thinking, time management, conflict-resolution, and communication skills, with the ability to document member and staff interactions professionally.
  • Ability to work independently within defined procedures, recognize when escalation is needed, and support flexible scheduling between 6:30 a.m. and 6:00 p.m., including Saturday hours based on rotating coverage and business need.
First Entertainment Credit Union does not utilize artificial intelligence (AI) tools in any part of the hiring process. This includes reviewing applications, analyzing resumes, or evaluating candidate responses. All hiring decisions are made exclusively by our hiring teams, in compliance with applicable employment laws and regulations to ensure fairness, transparency, and equal opportunity.
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