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Franchise Operations Manager Jobs in Worcester, MA

Fish Window Cleaning

Operations Manager

Hopedale, MA · On-site

$20 - $25/hr

Bonus based on performance • Manage daily production, including scheduling and distribution of ... Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned ...

Stretch Zone - 1169

Studio Manager

West Boylston, MA · On-site

$24 - $27/hr

... or franchise operations ● Experience with scheduling, staffing, and labor management ● Understanding of P&L statements and business performance metrics About Stretch Zone Stretch Zone is the ...

Stretch Zone

Studio Manager

West Boylston, MA · On-site

$24 - $27/hr

... or franchise operations • Experience with scheduling, staffing, and labor management • Understanding of P&L statements and business performance metrics About Stretch Zone Stretch Zone is the ...

Domino's Franchise

Manager in Training

Ayer, MA

From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value ...

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Franchise Operations Manager information

See Worcester, MA salary details

$30.9K

$63.2K

$118.1K

How much do franchise operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for franchise operations manager in Worcester, MA is $63,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What is a franchise operations manager?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What are the key skills and qualifications needed to thrive as a franchise operations manager?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.

What are the main challenges faced by a franchise operations manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

What are popular job titles related to Franchise Operations Manager jobs in Worcester, MA?

For Franchise Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Franchise Operations Manager jobs in Worcester, MA look for?

The top searched job categories for Franchise Operations Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Franchise Operations Manager jobs?

Cities near Worcester, MA with the most Franchise Operations Manager job openings:

Franchise Operations Manager jobs near you
Infographic showing various Franchise Operations Manager job openings in Worcester, MA as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,318 per year, or $30.4 per hour.

Operations Manager

Fish Window Cleaning

Hopedale, MA • On-site

$20 - $25/hr

Part-time

Re-posted 18 days ago

Key responsibilities

  • Manage daily production by scheduling and distributing work orders to ensure all are completed each week.

  • Oversee office duties, handle payments and deposits, and assist with creating customer estimates and proposals.

  • Manage window cleaners, including performance reviews, safety training, and ensuring equipment functionality.

Job description

Benefits:
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Bonus based on performance

Job Description:
• Manage daily production, including scheduling and distribution of work orders, and ensure all work orders are complete each week
• Maintain and oversee the running of the office duties and needs.
• Assist with recruitment, hiring, and training of window cleaners
• Manage cleaners, including performance reviews, discipline, and recognition
• Inventory window cleaning equipment and ensure functionality of equipment
• Handle payments, deposits, and processing
• Assisting in creating customer estimates and proposals
• Conduct weekly safety training for window cleaners and document all safety incidents
• Answering phones, dealing with customer calls, and thank you notes
Physical Requirements:
• Able to lift up to 60 lbs.
• Able to do repetitive motion with hands, wrists, and arms
• Able to work with arms above head
• Able to bend and squat to ground level
• Able to work in temperatures ranging from 0 to 110 degrees
Job Requirements:
• Excellent organizational skills
• Previous management experience preferred
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks
• Ability to prioritize and assign responsibilities to others
• Good oral and written communication skills
• Team building skills
• Experience selling and/or working with customers preferred
• Ability to train others
• Valid driver's license
• Reliable transportation
• Liability car insurance
FISH offers:
• On-the-job training
• No nights or weekends
• No Holidays
• Holiday Pay
• Competitive salary and bonus opportunities
• Uniforms furnished
Compensation: $20.00 - $25.00 per hour
Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer.
Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world.
We are looking for courteous, self- motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment.
Thank you for your interest in Fish Window Cleaning ®. Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.

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