Forward Membership Advisor information
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$11.41 - $12.96
11% of jobs
$13.62 is the 25th percentile. Wages below this are outliers.
$12.96 - $14.51
29% of jobs
The median wage is $14.97 / hr.
$14.51 - $16.06
29% of jobs
$17.06 is the 75th percentile. Wages above this are outliers.
$16.06 - $17.61
7% of jobs
$17.61 - $19.17
5% of jobs
$19.17 - $20.72
5% of jobs
$20.72 - $22.27
4% of jobs
$22.27 - $23.82
3% of jobs
$23.82 - $25.37
3% of jobs
$25.37 - $26.92
1% of jobs
How much do forward membership advisor jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for forward membership advisor in the United States is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.
Forward Membership Advisors are professionals who assist prospective and current members with inquiries about Forward Health’s services, memberships, and benefits. They guide individuals through the enrollment process, explain membership options, and address any questions regarding healthcare offerings. Membership Advisors play a key role in ensuring members have a seamless experience by providing personalized support and information tailored to their healthcare needs.
Forward Membership Advisors often encounter the challenge of clearly communicating the unique aspects of Forward's technology-driven healthcare services to prospective members who may be more familiar with traditional healthcare models. Advisors need to build trust quickly, address common questions about membership value, and personalize explanations to diverse health needs. Success in this role requires strong communication skills, adaptability, and a customer-focused approach to help prospects feel confident in making a decision. Additionally, Advisors frequently collaborate with medical and operations teams to ensure they provide the most accurate and up-to-date information.
To thrive as a Forward Membership Advisor, you need strong customer service skills, sales acumen, and a solid understanding of Forward’s healthcare offerings, often supported by prior experience in healthcare or membership sales. Familiarity with CRM systems, scheduling tools, and digital communication platforms is typically required. Exceptional interpersonal skills, active listening, and the ability to build rapport set top performers apart in this role. These competencies are crucial for effectively engaging prospective members, addressing their needs, and driving membership growth in a healthcare environment.
What are popular job titles related to Forward Membership Advisor jobs?
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