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Food Operations Management Jobs in Springfield, MA

Dining Operations Manager

Amherst, MA · On-site

$80K - $98K/yr

Ensure adherence to food safety protocols, sanitation practices, and standard operating guidelines ... Financial, Administrative & Compliance Management * Oversee operational standards for cash handling ...

Food Service Leader

Amherst, MA · On-site

$16.50 - $18.50/hr

... food operation this job is for you! Responsibilities involve assisting with the management of the location's food business, providing great quality food fast and efficiently. Guiding other team ...

Executes shift management meeting Raising Cane's operations and safety standards * Uses required ... Maintain a clean, safe Restaurant while following all food safety and company procedures

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

Executes shift management meeting Raising Cane's operations and safety standards * Uses required ... Maintain a clean, safe Restaurant while following all food safety and company procedures

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

Executes shift management meeting Raising Cane's operations and safety standards * Uses required ... Maintain a clean, safe Restaurant while following all food safety and company procedures

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

Executes shift management meeting Raising Cane's operations and safety standards * Uses required ... Maintain a clean, safe Restaurant while following all food safety and company procedures

Executes shift management meeting Raising Cane's operations and safety standards * Uses required ... Maintain a clean, safe Restaurant while following all food safety and company procedures

... food operation this job is for you! Responsibilities involve assisting with the management of the location's food business, providing great quality food fast and efficiently. Guiding other team ...

Food Service Leader

Amherst, MA · On-site

$16.50 - $18.50/hr

... food operation this job is for you! Responsibilities involve assisting with the management of the location's food business, providing great quality food fast and efficiently. Guiding other team ...

Leada team of 8-10 Service Specialists responsible for day and night route management while ... health, food safety and property from the damaging effects of pests. Focused exclusively on ...

Field Operations Manager

Springfield, MA · On-site

$77K - $117K/yr

Lead a team of 8-10 Service Specialists responsible for day and night route management while ... health, food safety and property from the damaging effects of pests. Focused exclusively on ...

Bakery Manager

Northampton, MA · On-site

$50K - $60K/yr

Has experience in bakery production and retail food operations * Enjoys coaching, mentoring, and ... As our Bakery Department Manager, you'll have the opportunity to make a lasting impact on our team ...

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Food Operations Management information

See Springfield, MA salary details

$31.9K

$59.4K

$112K

How much do food operations management jobs pay per year?

As of Jul 18, 2026, the average yearly pay for food operations management in Springfield, MA is $59,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $61,200.00 per year, depending on experience, location, and employer.

What is Food Operations Management?

Food Operations Management involves overseeing the daily operations of food service establishments such as restaurants, cafeterias, and catering services. Professionals in this field are responsible for managing staff, ensuring food safety, maintaining inventory, and providing excellent customer service. They also handle budgeting, compliance with health regulations, and often participate in menu planning. The goal is to ensure efficient, profitable, and high-quality food service operations. This role requires strong leadership, organizational, and problem-solving skills.

What jobs can I get with operations management?

With a background in operations management, you can pursue roles such as operations manager, supply chain manager, logistics coordinator, production supervisor, or quality assurance manager. These positions typically require strong organizational, leadership, and problem-solving skills, and may involve overseeing daily operations, managing teams, and optimizing processes within various industries including manufacturing, retail, and food services.

What are some common challenges faced in Food Operations Management, and how can they be addressed?

Food Operations Managers often encounter challenges such as maintaining consistent food quality, managing supply chain disruptions, and ensuring compliance with health and safety regulations. Addressing these challenges requires strong organizational skills, the ability to adapt quickly to unforeseen issues, and effective communication with both staff and suppliers. Implementing standardized procedures, investing in ongoing staff training, and utilizing inventory management technologies can help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive as a Food Operations Manager, and why are they important?

To thrive as a Food Operations Manager, you need expertise in food safety, inventory management, and business operations, often supported by a degree in hospitality, business, or culinary management. Familiarity with point-of-sale (POS) systems, inventory software, and certifications such as ServSafe are typically required. Leadership, problem-solving, and strong communication skills help you manage teams and maintain high service standards. These skills are crucial for ensuring efficient operations, food safety compliance, and a positive customer experience.

What is a food operations manager?

A food operations manager oversees the daily activities of food service establishments, such as restaurants or cafeterias. They coordinate staff, manage inventory, ensure food safety standards, and optimize operational efficiency, often requiring leadership skills and knowledge of industry regulations.

What is the highest paid job in the food industry?

In food operations management, executive roles such as Food Service Directors, Culinary Directors, or Food and Beverage Directors tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and often advanced certifications or degrees, overseeing large teams and budgets in institutional or corporate food service environments.

What is the difference between Food Operations Management vs Food Service Supervisor?

AspectFood Operations ManagementFood Service Supervisor
CredentialsRelevant certifications (e.g., ServSafe, HACCP), experience in food industryFood safety certifications, supervisory experience
Work EnvironmentRestaurants, cafeterias, catering companies, food production facilitiesRestaurants, cafeterias, catering venues
Employer & Industry UsageUsed by food service companies, large restaurants, institutional food providersCommonly employed in restaurants, hotels, and catering services
Job FocusOverseeing overall food operations, managing staff, ensuring compliance, optimizing processesSupervising daily food service activities, managing staff, ensuring quality and safety

Food Operations Management involves overseeing entire food service operations, including strategic planning and process optimization, while Food Service Supervisors focus on daily supervision and ensuring quality in food service delivery. Both roles require food safety certifications and industry experience but differ in scope and responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a food operations management role varies by location and experience but typically starts around $45,000 to $60,000 annually. Entry-level positions may offer lower wages, while experienced managers with certifications and strong leadership skills can earn higher salaries, often exceeding $80,000 per year.
What are popular job titles related to Food Operations Management jobs in Springfield, MA? For Food Operations Management jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Food Operations Management jobs in Springfield, MA look for? The top searched job categories for Food Operations Management jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Food Operations Management jobs? Cities near Springfield, MA with the most Food Operations Management job openings:
Infographic showing various Food Operations Management job openings in Springfield, MA as of July 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,422 per year, or $28.6 per hour.
Dining Operations Manager

Dining Operations Manager

Amherst College

Amherst, MA • On-site

$80K - $98K/yr

Full-time

Re-posted 24 days ago


Amherst College rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

108th of 555 rated colleges and universities


Job description

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Dining Operations Manager position. The Dining Operations Manager is a full-time, year-round position. The expected salary range for this job opportunity is: $80,000 - $98,000.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
The Dining Operations Manager plays a critical leadership role within Amherst College Dining Services, supporting the College's mission by ensuring exceptional foodservice experiences in the Student Center and across campus dining environments. This position is responsible for communicating and executing the department's vision, mission, and goals while maintaining the highest standards of service, quality, and hospitality. This position provides operational oversight and leads a diverse team in delivering welcoming dining environments, accurate menu information, efficient service, and rigorous sanitation and safety practices.
The Dining Operations Manager is responsible for training, developing, and engaging service teams by providing the necessary tools, resources, and support to ensure their collective success. As dining operations are central to student life, supporting daily meals, social engagement, and special programs, this role requires a proactive, collaborative, and service-oriented approach to leadership. This position also takes appropriate actions to support a diverse workforce and actively contributes to the College's efforts to cultivate a respectful, inclusive, and welcoming work environment.
Work schedules vary significantly and are adjusted to meet the operational needs of the College. As a departmental leader, the Dining Operations Manager is expected to be available during periods of emergent or essential need, which may include evenings, weekends, and peak service times. This position is designated as providing essential services and may be required to report to work or remain on duty when the College is closed.
Summary of Responsibilities:
Operational Leadership & Oversight
  • Manage all daily foodservice operations within the Student Center and other campus dining venues, ensuring excellence in service, efficiency, and guest satisfaction. Provide leadership, direction, and support to service teams, reinforcing standards for food quality, portion control, presentation, and timely service. Ensure adherence to food safety protocols, sanitation practices, and standard operating guidelines (HACCP, allergen awareness, and Amherst College policies). Maintain accurate menu identifiers and transparency around dietary information for students, faculty, staff, and guests.

Staffing, Training & Development
  • Hire, train, supervise, schedule, and evaluate service staff across multiple dining spaces, fostering continuous improvement and team cohesion. Develop and deliver ongoing training in customer service, safety, equipment use, and departmental procedures. Support engagement, morale, motivation, and recognition of team members to maintain a productive and positive work culture.

Service Standards & Customer Experience
  • Monitor service flow, customer interactions, and feedback to ensure consistent, high-quality dining experiences in all operational areas. Predict and respond to service challenges, adjusting staffing or workflow as needed to maintain efficiency and guest satisfaction. Collaborate with culinary, production, and administrative teams to support menu execution, special dietary needs, and operational adjustments.

Financial, Administrative & Compliance Management
  • Oversee operational standards for cash handling, point-of-sale systems, and financial reconciliation. Review and approve timesheets, ensuring compliance with labor guidelines and accurate timekeeping. Maintain inventory and supply controls, track usage trends, and identify opportunities for cost savings or efficiency improvements. Ensure compliance with College policies, departmental procedures, and all relevant health and safety regulations.

Facilities, Equipment & Safety
  • Oversee maintenance and functionality of dining equipment and spaces in the Student Center and other dining locations. Submit and track work orders, coordinate vendor services, and ensure timely repairs to prevent disruptions. Evaluate space and equipment utilization to support long-term planning and improved workflow efficiency. Maintain strict cleanliness and sanitation standards at all times, both before and after service hours.

Campus Collaboration
  • Support college-wide and student-driven events by providing operational expertise, staffing coordination, and flexible service solutions. Adapt dining operations to accommodate special schedules, seasonal needs, visiting groups, and institutional initiatives. Proactively create and engineer excellent student and guest experiences through collaboration with departmental and campus partners.

Qualifications:
Required
  • High School Diploma or equivalent.
  • 7-10 years of progressive foodservice and operational management experience.
  • Equivalent work experience in lieu of minimum education and related experience; proven proficiency in math, reading, and writing.
  • A valid driver's license and successful credentialing is required in order to operate college vehicles.
  • Extensive knowledge of contemporary food trends.
  • Experience with P&L and financial accountability.
  • Proven leadership and coaching.
  • Strong written and verbal communication.
  • High-level interpersonal skills, including conflict management.
  • Proficiency with computer systems and technology.
  • SERVSafe certified.
  • Allertrain certified.
  • Successful completion of required reference and background checks.
  • An acceptable criminal offender records information (CORI) check.
  • Successful completion of pre-employment physical and lift test.

Preferred
  • Prior experience in collegiate or institutional food service.
  • Hospitality or culinary degree.
  • Sustainability experience.
  • Background in change management, process improvement, and SOP development.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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