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Food Delivery Customer Service Jobs (NOW HIRING)

Mobile Meals

Food - Delivery Driver

Tampa, FL · On-site

$14 - $27/hr

Delivering the goods to customers Deliver Mobile Meals is the oldest most established restaurant delivery service in the Tampa Bay area! Our driver tell us they make more than any other food delivery ...

Luah Logistics

Food Delivery Driver

Edwardsville, IL · On-site

$15.75 - $19.75/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Warwick, RI · On-site

$16.25 - $20.50/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Denver Public Schools

DRIVER, FOOD DELIVERY

Denver, CO · On-site

$21.21/hr

... deliver and pick up district materials, food and supplies within a specified schedule and route ... service, or any other status protected by law or regulations. It is our intention that all ...

Luah Logistics

Food Delivery Driver

Auburn Hills, MI · On-site

$15.75 - $19.75/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Cranston, RI · On-site

$16.50 - $20.50/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Washington, DC · On-site

$19 - $23.75/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries. Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Lapeer, MI · On-site

$15.50 - $19.25/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

West Mclean, VA · On-site

$17 - $21.25/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries. Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Warren, MI · On-site

$15.75 - $19.75/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Spartanburg, SC · On-site

$14.25 - $18/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Alton, IL · On-site

$16 - $20.25/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Fall River, MA · On-site

$16.75 - $21.25/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Fort Wayne, IN · On-site

$15.25 - $19.25/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

Luah Logistics

Food Delivery Driver

Hattiesburg, MS · On-site

$14 - $17.50/hr

We are looking for delivery drivers with great customer service experience and good work ethics to do catering deliveries . Must have your own Vehicle. * Experience in delivery driving but not ...

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All JobsFood Delivery Customer Service Jobs

Food Delivery Customer Service information

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$7

$12

$15

How much do food delivery customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for food delivery customer service in the United States is $12.59, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $14.42 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Food Delivery Customer Service representatives and how can they be addressed?

Food Delivery Customer Service representatives often encounter challenges such as handling order discrepancies, addressing delayed deliveries, and managing customer expectations during peak hours. Successfully navigating these situations requires strong communication skills, patience, and the ability to remain calm under pressure. Many teams use collaborative platforms to quickly coordinate with drivers and restaurants, ensuring issues are resolved efficiently. Ongoing training and support from supervisors also help representatives stay updated on policy changes and best practices, making it easier to handle difficult scenarios and improve customer satisfaction.

Which is the best food delivery company to work for?

For food delivery customer service roles, the best company often depends on factors like pay, work environment, and support. Companies such as Uber Eats, DoorDash, and Grubhub are popular options, offering flexible schedules and training opportunities. Job seekers should consider company reviews, pay rates, and local availability when choosing an employer.

Which is the best part-time delivery job?

Food delivery customer service roles are typically part-time and flexible, often allowing workers to choose their hours and work independently. The best part-time delivery jobs depend on factors like pay, scheduling, and company support, with popular platforms including Uber Eats, DoorDash, and Grubhub. These jobs usually require a reliable vehicle or bike and a smartphone for app-based communication.

What are the key skills and qualifications needed to thrive as a Food Delivery Customer Service representative, and why are they important?

To thrive as a Food Delivery Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order tracking systems, and basic office programs is typical for the role. Patience, empathy, and the ability to remain calm under pressure are standout soft skills that help manage customer concerns effectively. These competencies are crucial for ensuring customer satisfaction, resolving issues promptly, and maintaining the reputation of the delivery service.

What is the highest paying food service job?

In food delivery customer service, higher earnings often come from roles that include tips, such as premium delivery services or working in high-income areas. Generally, delivery drivers for platforms that offer surge pricing or bonuses tend to earn more than standard customer service roles, with some earning over $20 per hour including tips and incentives.

What jobs pay 4000 a week without a degree?

Food delivery customer service roles typically do not pay $4,000 a week; high earnings in this field depend on factors like tips, hours worked, and location. Generally, jobs that can reach such income levels without a degree include sales, real estate, or certain entrepreneurial ventures, but they often require experience, skills, or licensing. Most roles paying this much without a degree are rare and usually involve commission-based or self-employment opportunities.

What are Food Delivery Customer Service jobs?

Food Delivery Customer Service jobs involve assisting customers who order food through delivery apps or services. These professionals handle inquiries, resolve complaints, track orders, and provide support through phone, chat, or email. Their primary goal is to ensure customers have a smooth and satisfactory experience, addressing issues such as delayed deliveries, incorrect orders, or payment problems. They also communicate with restaurants and delivery drivers to facilitate solutions and improve service quality.

What is the difference between Food Delivery Customer Service vs Food Delivery Driver?

AspectFood Delivery Customer ServiceFood Delivery Driver
Primary RoleAssist customers with orders, resolve issues, handle inquiriesDeliver food to customers, ensure timely and accurate delivery
Required CredentialsBasic customer service skills, sometimes a driver’s licenseValid driver’s license, vehicle insurance, sometimes a background check
Work EnvironmentCall centers, online chat, or in-person at customer service hubsOn the road, using a vehicle to deliver orders
Employer & Industry UsageFood delivery companies, restaurantsFood delivery companies, gig economy platforms

Food Delivery Customer Service focuses on assisting customers with their orders and resolving issues, typically in a call or chat environment. In contrast, Food Delivery Drivers are responsible for physically delivering food to customers. Both roles are essential in the food delivery industry but involve different skills and work settings.

More about Food Delivery Customer Service jobs
What cities are hiring for Food Delivery Customer Service jobs? Cities with the most Food Delivery Customer Service job openings:
What states have the most Food Delivery Customer Service jobs? States with the most job openings for Food Delivery Customer Service jobs include:
What job categories do people searching Food Delivery Customer Service jobs look for? The top searched job categories for Food Delivery Customer Service jobs are:
Food Delivery Customer Service jobs near you
Infographic showing various Food Delivery Customer Service job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $26,192 per year, or $12.6 per hour.
Delivery Customer Service Specialist

Delivery Customer Service Specialist

Manny's Appliances

Gardner, MA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Job Summary:
The Delivery Customer Service Specialist serves as the primary point of contact for customers regarding deliveries, providing exceptional service and support throughout the delivery process. This role is responsible for coordinating delivery communications, confirming schedules, maintaining accurate customer records, assisting with administrative and compliance tasks, and supporting the delivery management team. The ideal candidate is highly organized, customer-focused, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
Responsibilities of Delivery Customer Service Specialist:
  • Answers all incoming calls and resolves the customer questions or routes them to the appropriate store, service or delivery personnel.
  • Confirm and correspond daily deliveries with customers in support of delivery manager
  • Verify customer contact information in operating and dispatch systems.
  • Reviews & posts positive survey responses on the bulletin boards in the warehouse & follows up with customers on the negative feedback.
  • Receives & distributes mail in Gardner facility
  • Orders office supplies and maintains inventory for Gardner staff
  • Maintains a clean and safe work environment including working with drivers to maintain first aid kits in all vehicles (i.e. Penske & Manny's)
  • Works closely with the Delivery Manager in coordination of the topics to discuss for delivery team meeting & sends minutes to Wilbraham & Claremont to discuss with their teams
  • Assists employees with Paylocity issues (once trained)
  • Assist with distribution of uniforms and other company apparel
  • Tracks DOT expiration dates and schedule DOT appointments
  • Administers journal entries into Paylocity in support of Delivery and Fleet/Warehouse Managers
  • Perform housekeeping issues. Supervise outside custodial services.
  • Other duties as assigned.

Requirements
Competencies of a Delivery Customer Service Specialist:
  • Exceptional Customer Service skills
  • Organizational & Time Management Skills
  • Administration skills (i.e. computer entry, meeting coordination; routine follow-up)
  • Attention to detail.
  • Record keeping skills.

Qualifications:
  • H.S. diploma or equivalent is required, and some advanced learning is preferred.
  • Previous office and/or customer services experience is required.
  • Microsoft Office Suite experience required.
  • Ability to learn various inventory and dispatch tracking software programs.

Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Salary Description
$20.00 - $22.00

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