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Focus Services Jobs (NOW HIRING)

Gentle Dental

Dentist Endo Focus

Yukon, OK · On-site

In this role, you'll provide endodontic and general dental services, including exams, diagnostics ... focus on delivering high-quality, comfortable care to every patient.

Gilead Sciences, Inc.

Sr Manager, FOCUS

Miami, FL · On-site

... services...) * Support FOCUS Senior Regional Director with statewide government collaboration ... proposal development and new partner onboarding/program operationalization * Establish strong ...

Peoria Park District

FOCUS Program Facilitator

Peoria, IL · On-site

$16 - $18/hr

Its mission is to provide quality recreation programs and services to individuals with disabilities ... HISRA's FOCUS group is an adult day program for individuals 18+. They spend their days cooking ...

Peoria Park District

FOCUS Program Facilitator

Peoria, IL · On-site

$16 - $18/hr

Its mission is to provide quality recreation programs and services to individuals with disabilities ... HISRA's FOCUS group is an adult day program for individuals 18+. They spend their days cooking ...

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Focus Services information

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$8

$15

$22

How much do focus services jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for focus services in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $21.39 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a customer service representative at Focus Services?

As a Customer Service Representative at Focus Services, your day-to-day tasks will include handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and accurately recording information in the company’s systems. You’ll work as part of a supportive team, often collaborating with supervisors and fellow agents to address complex problems and ensure customer satisfaction. Maintaining professionalism and demonstrating strong communication skills are essential, as you represent the company’s brand with every interaction. Additionally, you may be expected to meet certain performance metrics, such as call resolution times and customer satisfaction scores.

What are the key skills and qualifications needed to thrive as a call center representative at Focus Services, and why are they important?

To thrive as a Call Center Representative at Focus Services, you need strong communication skills, active listening, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, problem-solving abilities, and a friendly, professional demeanor help individuals excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to positive company reputation.

What is the difference between Focus Services vs Customer Service Representative?

AspectFocus ServicesCustomer Service Representative
Required CredentialsBasic high school diploma, training providedHigh school diploma, sometimes additional certifications
Work EnvironmentCall centers, remote support, or office settingsCall centers, retail, or office environments
Industry UsageCustomer support, technical support, salesCustomer support, sales, client communication
Common Search/ComparisonFocus Services vs Customer Service Representative

Focus Services typically refers to a company providing outsourced customer support solutions, often involving call center work or remote support. Customer Service Representatives are individual employees working within various industries to assist customers. While both roles involve customer interaction, Focus Services is a company or service provider, whereas Customer Service Representative is a job title held by employees. Understanding this distinction helps job seekers and employers clarify roles and expectations in customer support careers.

What do focus services do?

Focus Services is a company that provides customer support and call center services for various industries. Employees typically handle inbound and outbound calls, assist customers, and use tools like CRM software to manage interactions. The role often requires good communication skills and may involve working in a call center environment with flexible schedules.
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Cities with the most Focus Services job openings:

What states have the most Focus Services jobs?

States with the most job openings for Focus Services jobs include:

What job categories do people searching Focus Services jobs look for?

The top searched job categories for Focus Services jobs are:

Focus Services jobs near you
Infographic showing various Focus Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,203 per year, or $16 per hour.

Senior Associate, Information Assurance Services (SOC Focus)

NextGenEnergyJobs

Atlanta, GA • On-site

$85 - $120/hr

Other

Posted 5 days ago

Job description

Senior Associate, Information Assurance Services (SOC Focus)

Work with a Top 20 CPA and advisory firm that Accounts for Anything.

Requirements
  • Planning and leading client meetings, walk-through reviews of clients control procedures and processes; delivery and presentation of client deliverables.
  • Developing and leading the performance of, testing of clients’ security, privacy and other information risk management related controls.
  • Directing the execution of testing of clients’ internal controls, testing of clients’ internal controls and review of internal control testing executed by other team members.
  • Supporting clients in problem identification and resolution.
  • Performing assessments and testing against leading information security and privacy standards and frameworks, including ISO 27001, Trust Services Criteria, PCI DSS, NIST CSF, GDPR, HITRUST and others.
  • Leading and supporting preparation of client reporting deliverables; e.g., gap and risk assessments, SOC reporting, GDPR assessments, ISO 27001 certifications, etc.
  • One or more industry relevant certifications or wiliness to obtain relevant certification(s) within two years of employment.
  • Certifications can include: CISA, CRISC, CIPP, CISSP, CISM, QSA, ISO/IEC 27001, or PCI ISA.
  • Undergraduate Degree (required): preferably in MIS/IS or related concentration – minimum 3.3 GPA.
  • Graduate Degree (preferred): preferably in MIS, IS or Accounting Information Systems.
  • Relevant work experience (2-4 years).
  • Strong communication skills; verbal and written, with the ability to produce excellent written reports and audit documentation.
  • Commitment to continual learning and development.
  • Commitment to exceptional client service and creative problem-solving ability with a consultancy mindset.
  • Flexible, self-starter with the ability to interact with various levels of client and firm management.
  • Understanding of information technology risks and internal controls.
  • Ability to write test procedures and execute tests of controls.
  • Understanding of Service Organization Control, PCI, ISO, HITRUST and/or similar information technology control frameworks.
  • Ability to travel up to 40%.
  • Ability to manage personal schedule and to lead multiple projects, tasks and deadlines.
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