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Focus Services Jobs in Virginia (NOW HIRING)

AECOM

Electrical Engineer (BESS Focus)

Arlington, VA · On-site +1

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Areas of focus include solar photovoltaics (PV), including new technologies in agrivoltaics and ...

AECOM

Electrical Engineer (BESS Focus)

Arlington, VA · On-site

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Areas of focus include solar photovoltaics (PV), including new technologies in agrivoltaics and ...

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All JobsFocus Services JobsFocus Services Jobs in Virginia

Focus Services information

See Virginia salary details

$8

$15

$22

How much do focus services jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for focus services in Virginia is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $9.76 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative at Focus Services, and why are they important?

To thrive as a Call Center Representative at Focus Services, you need strong communication skills, active listening, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, problem-solving abilities, and a friendly, professional demeanor help individuals excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to positive company reputation.

What are the typical daily responsibilities for a customer service representative at Focus Services?

As a Customer Service Representative at Focus Services, your day-to-day tasks will include handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and accurately recording information in the company’s systems. You’ll work as part of a supportive team, often collaborating with supervisors and fellow agents to address complex problems and ensure customer satisfaction. Maintaining professionalism and demonstrating strong communication skills are essential, as you represent the company’s brand with every interaction. Additionally, you may be expected to meet certain performance metrics, such as call resolution times and customer satisfaction scores.

What is the difference between Focus Services vs Customer Service Representative?

AspectFocus ServicesCustomer Service Representative
Required CredentialsBasic high school diploma, training providedHigh school diploma, sometimes additional certifications
Work EnvironmentCall centers, remote support, or office settingsCall centers, retail, or office environments
Industry UsageCustomer support, technical support, salesCustomer support, sales, client communication
Common Search/ComparisonFocus Services vs Customer Service Representative

Focus Services typically refers to a company providing outsourced customer support solutions, often involving call center work or remote support. Customer Service Representatives are individual employees working within various industries to assist customers. While both roles involve customer interaction, Focus Services is a company or service provider, whereas Customer Service Representative is a job title held by employees. Understanding this distinction helps job seekers and employers clarify roles and expectations in customer support careers.

What are popular job titles related to Focus Services jobs in Virginia? For Focus Services jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Focus Services jobs in Virginia look for? The top searched job categories for Focus Services jobs in Virginia are:
What cities in Virginia are hiring for Focus Services jobs? Cities in Virginia with the most Focus Services job openings:
Focus Services jobs near you
Infographic showing various Focus Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,918 per year, or $15.8 per hour.

Assistant Manager - Sales & Customer Service Focus

Storage Partners, LLC

Lorton, VA • On-site

Other

Medical, PTO

Re-posted 21 days ago

Job description

Assistant Manager – Customer Service & Team Building Focus (Flexible Schedule)

Locations: Springfield / Lorton

We are seeking a dependable, customer-focused Assistant Manager who enjoys helping people, building strong relationships, and working collaboratively with a team. The ideal candidate is someone who takes pride in providing exceptional service, solving problems, and creating a positive experience for every customer while supporting daily operations.

This is a flexible schedule position that requires the ability to work a variety of shifts based on business needs, including occasional weekends. The ideal candidate is adaptable, reliable, and willing to support the team where needed.

Key Customer Service Responsibilities

  • Build positive relationships with current and prospective customers.

  • Assist customers with their storage needs by providing knowledgeable guidance and personalized solutions.

  • Deliver friendly, professional, and consistent customer service.

  • Support customers through the rental, renewal, and account management process.

  • Address customer questions and concerns with patience, professionalism, and a problem-solving mindset.

  • Maintain a welcoming, clean, and organized facility environment.

  • Support daily operations and ensure customers receive a positive experience.

  • Collaborate with team members and management to create a supportive and productive workplace.

  • Communicate effectively with customers, coworkers, and leadership to ensure smooth operations.

What We're Looking For

  • Strong customer service and interpersonal skills.

  • Excellent communication skills and the ability to build rapport with a variety of people.

  • A positive, dependable, and team-oriented attitude.

  • Ability to listen, understand customer needs, and provide helpful solutions.

  • Strong organizational skills and attention to detail.

  • Ability to adapt to changing priorities in a fast-paced environment.

  • Comfortable working independently while also contributing to a team environment.

  • Leadership potential and willingness to support and encourage coworkers.

  • Availability to work a flexible schedule, including weekends as needed.

Ideal Background

Experience in customer service, retail, hospitality, leasing, property management, storage, or other customer-facing roles is highly preferred.

This is an excellent opportunity for a service-oriented professional who enjoys working with people, developing leadership skills, and making a meaningful impact through exceptional customer experiences and strong teamwork.

Company Description

About Storage Partners, LLC:

We pride ourselves on keeping extremely well-maintained properties – everything from mowed grass, painted curbs and reliable lighting to the overall cleanliness of our facilities. Our clients have the choice between drive-up units, climate-controlled walk-up units and parking spaces, short-term or long-term rentals and on-line or in-person management – all in a safe and secure environment. Founded by two military, law enforcement and firefighter veterans in 2002, Storage Partners, LLC continues to be family owned and operated today. We empower our employees to take ownership and make decisions to provide a personalized and efficient service to our clients.