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Focus Services Jobs in Virginia (NOW HIRING)

Storage Partners, LLC

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Assistant Manager - Sales & Customer Service Focus

Lorton, VA · On-site

The Assistant Manager - Sales & Customer Service Focus plays a vital role in delivering exceptional customer experiences while supporting sales and daily operations at our Springfield and Lorton ...

AECOM

Electrical Engineer (BESS Focus)

Arlington, VA · On-site +1

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Areas of focus include solar photovoltaics (PV), including new technologies in agrivoltaics and ...

AECOM

Electrical Engineer (BESS Focus)

Arlington, VA · On-site

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Areas of focus include solar photovoltaics (PV), including new technologies in agrivoltaics and ...

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Focus Services information

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$8

$15

$22

How much do focus services jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for focus services in Virginia is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $9.76 and $21.20 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a customer service representative at Focus Services?

As a Customer Service Representative at Focus Services, your day-to-day tasks will include handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and accurately recording information in the company’s systems. You’ll work as part of a supportive team, often collaborating with supervisors and fellow agents to address complex problems and ensure customer satisfaction. Maintaining professionalism and demonstrating strong communication skills are essential, as you represent the company’s brand with every interaction. Additionally, you may be expected to meet certain performance metrics, such as call resolution times and customer satisfaction scores.

What are the key skills and qualifications needed to thrive as a call center representative at Focus Services, and why are they important?

To thrive as a Call Center Representative at Focus Services, you need strong communication skills, active listening, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, problem-solving abilities, and a friendly, professional demeanor help individuals excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to positive company reputation.

What is the difference between Focus Services vs Customer Service Representative?

AspectFocus ServicesCustomer Service Representative
Required CredentialsBasic high school diploma, training providedHigh school diploma, sometimes additional certifications
Work EnvironmentCall centers, remote support, or office settingsCall centers, retail, or office environments
Industry UsageCustomer support, technical support, salesCustomer support, sales, client communication
Common Search/ComparisonFocus Services vs Customer Service Representative

Focus Services typically refers to a company providing outsourced customer support solutions, often involving call center work or remote support. Customer Service Representatives are individual employees working within various industries to assist customers. While both roles involve customer interaction, Focus Services is a company or service provider, whereas Customer Service Representative is a job title held by employees. Understanding this distinction helps job seekers and employers clarify roles and expectations in customer support careers.

What do focus services do?

Focus Services is a company that provides customer support and call center services for various industries. Employees typically handle inbound and outbound calls, assist customers, and use tools like CRM software to manage interactions. The role often requires good communication skills and may involve working in a call center environment with flexible schedules.

What are popular job titles related to Focus Services jobs in Virginia?

For Focus Services jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Focus Services jobs in Virginia look for?

The top searched job categories for Focus Services jobs in Virginia are:

What cities in Virginia are hiring for Focus Services jobs?

Cities in Virginia with the most Focus Services job openings:

Focus Services jobs near you
Infographic showing various Focus Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $32,918 per year, or $15.8 per hour.

Assistant Manager - Sales & Customer Service Focus

Storage Partners, LLC

Lorton, VA • On-site

Other

Medical, PTO

Re-posted 13 days ago

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Job description

The Assistant Manager – Sales & Customer Service Focus plays a vital role in delivering exceptional customer experiences while supporting sales and daily operations at our Springfield and Lorton locations. Reporting to the Regional Manager, this position emphasizes storage unit rental sales combined with strong customer service and team collaboration. The ideal candidate is adaptable, dependable, and skilled at building positive relationships with customers and coworkers alike, working flexible hours including occasional weekends.

Responsibilities

  • Build and maintain positive relationships with current and prospective customers.
  • Assist customers by providing knowledgeable guidance and personalized storage solutions.
  • Deliver friendly, professional, and consistent customer service throughout the rental and renewal process.
  • Address customer questions and resolve issues with patience and a problem-solving mindset.
  • Maintain a clean, welcoming, and organized facility environment.
  • Support daily operations to ensure a positive customer experience.
  • Assist with storage unit rental sales and related administrative tasks.
  • Communicate effectively with customers, management, and team members through weekly team meetings and daily shift briefings.
  • Collaborate and encourage team members to foster a supportive and productive workplace.
  • Adapt to changing priorities and contribute both independently and as part of a team.

Preferred Qualifications

  • At least 1 year of customer service experience, preferably in retail, hospitality, leasing, or property management.
  • High school diploma or equivalent.
  • Strong skills in customer service, team leadership, and communication.
  • Proven problem-solving, organizational, and time management abilities.
  • Comfortable managing conflicts and adapting to fast-paced environments.
  • Excellent interpersonal skills with a positive, team-oriented attitude.

Company Description

About Storage Partners, LLC:

We pride ourselves on keeping extremely well-maintained properties – everything from mowed grass, painted curbs and reliable lighting to the overall cleanliness of our facilities. Our clients have the choice between drive-up units, climate-controlled walk-up units and parking spaces, short-term or long-term rentals and on-line or in-person management – all in a safe and secure environment. Founded by two military, law enforcement and firefighter veterans in 2002, Storage Partners, LLC continues to be family owned and operated today. We empower our employees to take ownership and make decisions to provide a personalized and efficient service to our clients.