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Fnol Jobs in Nevada (NOW HIRING)

Kemper

FNOL Representative

Henderson, NV

$33K - $56K/yr

Location(s) Henderson, Nevada Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference ...

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$15

$31

$60

How much do fnol jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for fnol in Nevada is $31.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $44.04 per hour, depending on experience, location, and employer.

What is an FNOL?

An FNOL (First Notice of Loss) job involves handling the initial report of an insurance claim, often after an accident or loss. Professionals in this role gather key details from policyholders, assess claim eligibility, and provide guidance on the next steps. Strong communication and customer service skills are essential, as FNOL representatives often assist distressed callers. This position is commonly found in insurance companies and requires attention to detail and efficiency in processing claims.

What does an FNOL specialist do?

As an FNOL Specialist, your day typically involves answering incoming calls from policyholders reporting new incidents, accurately documenting claim details, and gathering all necessary information to initiate the claims process. You’ll collaborate closely with claims adjusters, underwriters, and sometimes repair professionals to ensure seamless handovers of information. The role often involves working in a fast-paced, team-oriented call center environment, with performance measured by accuracy and service quality. FNOL Specialists must frequently balance empathy for customers in distress with the need to collect detailed, policy-specific data. This dynamic and supportive setting can offer solid opportunities for advancement within insurance claims or customer service roles.

What skills and qualifications are needed to thrive as an FNOL specialist?

To thrive as an FNOL (First Notice of Loss) Specialist, you need strong customer service skills, attention to detail, and a general understanding of insurance processes or claims management. Familiarity with claims management systems, call center software, and sometimes specific certifications in insurance or claims handling are valuable. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations with empathy set top candidates apart. These skills ensure accurate data collection, efficient claim initiation, and a positive experience for policyholders during stressful events.

What are the most commonly searched types of Fnol jobs in Nevada?

The most popular types of Fnol jobs in Nevada are:

What are popular job titles related to Fnol jobs in Nevada?

For Fnol jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Fnol jobs in Nevada look for?

The top searched job categories for Fnol jobs in Nevada are:

What cities in Nevada are hiring for Fnol jobs?

Cities in Nevada with the most Fnol job openings:

Fnol jobs near you
Infographic showing various Fnol job openings in Nevada as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $66,211 per year, or $31.8 per hour.

FNOL Representative

Kemper

Henderson, NV

$33K - $56K/yr

Full-time

Posted 9 days ago

Job description

Location(s)

Henderson, Nevada

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

If you'reaCustomer Service professional with a passion for helping others, it's time for you to take advantage ofthisunique opportunity.We areseekingaBilingualClaims Customer Service - Initial Lossto work at our Kemper office in our Henderson, NV location. In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state-of-the-art training program, to get you prepared on everything you need to know about insurance claims and help you succeed in this role.

Position Responsibilities:

  • Always provide superior and responsive customer service in a call center.
  • Receive incoming calls from customers regarding claims.
  • Enter information into the claims system Initiating the claims handling process.
  • Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary.

Position Qualifications:

  • 1 year of customer service or call center experience required
  • High school diploma or GED required
  • Excellent telephone etiquette
  • Good typing skills - 25 WPM with 95% accuracy required
  • Excellent planning and organizational skills
  • Must be bilingual in Spanish and English

The salary range for this position $33,800-$56,700. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

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