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Fnol Claim Representative Jobs (NOW HIRING)

Hollerhyundai

Risk Manager

Burlington, NC · On-site

$80K - $100K/yr

... claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and support claims ... Chair Risk Performance / Safety Committee; convening members representative of company to review ...

Solainsurance Demo

FNOL through payment, subrogation, and closure. You're accountable for cycle time, loss adjustment ... Represent claims to carriers, reinsurers, and regulators, and own our DOI complaint responses and ...

Solainsurance Demo

Head of Claims

Atlanta, GA · On-site

FNOL through payment, subrogation, and closure. You're accountable for cycle time, loss adjustment ... Represent claims to carriers, reinsurers, and regulators, and own our DOI complaint responses and ...

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Fnol Claim Representative information

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How much do fnol claim representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for fnol claim representative in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a FNOL Claim Representative?

A FNOL (First Notice of Loss) Claim Representative is a professional in the insurance industry responsible for handling the initial report of an insurance claim. They gather information from policyholders or claimants about an incident, document the details, and guide them through the first steps of the claims process. FNOL Claim Representatives play a crucial role in ensuring claims are reported accurately and efficiently, setting the stage for further investigation and resolution. Their work helps streamline the claims process and provides policyholders with support during stressful situations.

What are the key skills and qualifications needed to thrive as an FNOL Claim Representative?

To thrive as an FNOL Claim Representative, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, often supported by a high school diploma or equivalent and experience in customer service or claims. Familiarity with claims management software, call center systems, and sometimes industry certifications like AIC or CPCU are typically required. Excellent communication, empathy, and problem-solving skills help manage stressful situations and build trust with policyholders. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining efficient workflow in high-pressure environments.

What are some common challenges faced by FNOL Claim Representatives, and how can they be managed effectively?

FNOL (First Notice of Loss) Claim Representatives often encounter challenges such as handling high call volumes, managing emotionally distressed claimants, and ensuring accurate data entry under time pressure. To manage these challenges, successful representatives prioritize strong communication skills, active listening, and efficient use of claim management software. Collaboration with other departments, such as underwriting and adjusters, also helps resolve issues quickly and ensures a smooth claims process. Continuous training and a supportive team environment are key to staying updated and reducing stress in this fast-paced role.

What are popular job titles related to Fnol Claim Representative jobs?

For Fnol Claim Representative jobs, the most frequently searched job titles are:

Infographic showing various Fnol Claim Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

Risk Manager

Burlington, NC • On-site

Hollerhyundai
See more jobs at Hollerhyundaiexternal

$80K - $100K/yr

Other

Medical, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Career Opportunities with Holler Classic Corporate Office

Current job opportunities are posted here as they become available.

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Risk Manager- Holler Classic Family of Dealerships

Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 17 dealerships serving the Central Florida and Columbia, South Carolina markets, has been proudly family-owned since 1938. Our Buy Smart – Be Happy® brand promises include Our Best Price First, Pure and Simple® and Commission-Free Sales.

As the Risk Manager, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful team and continues to drive home the culture of success that has been built over nearly nine decades. The perfect candidate will be based in our Group’s home office in Winter Park (conveniently located off Lee Rd. exit on I-4). Prior dealership experience is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Duties and Responsibilities include, but are not limited to, the following:

  • Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure.
  • Manage and support claims across the following lines of business:
    • Workers’ Compensation: Injury reporting, compensability review, medical management coordination, return-to-work strategy support, and claim outcome monitoring.
    • Automobile Liability (BI & PD): Coverage review, liability investigations, settlement strategy coordination, and physical damage resolution
    • Property: First-party property claims support including documentation, valuation coordination, and policy compliance oversight.
    • General Liability: Third-party bodily injury and property damage claims advocacy, including negotiation support and mediation participation.
  • Review policy language, coverage triggers, limits, and exclusions; provide insureds and production teams with informed coverage guidance.
  • Participate in claim reviews, loss runs analysis, and meetings with carriers.
  • Maintain detailed claim documentation and ensure timely communication of claim status and outcomes.
  • Collaborate with Senior Management to coordinate safety inspections of dealerships and other company facilities.
  • Chair Risk Performance / Safety Committee; convening members representative of company to review potential risks, strategize risk mitigants, and make recommendations to Executive Management.
  • Other duties as assigned.
Qualifications:
  • 5+ years of experience in Property & Casualty claims handling or claims advocacy (carrier, TPA, or agency).
  • Working knowledge of Workers’ Compensation, Auto Liability, Property, and General Liability claims.
  • Strong understanding of carrier claims processes, coverage analysis, and loss control principles.
  • Florida insurance license preferred.
  • Ability to work weekdays and weekends as needed
  • Reliabletransportation
  • Valid driver’s license with acceptable driving record
  • Acceptable background and drug screening
Supervisory Responsibilities:
  • None
Job Type:
  • Full-Time
  • 401(k) & 401(k) Matching
  • Employee Assistance Program
  • Health Insurance
  • Vison Insurance
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off After 6 months
  • Referral Program
  • Associate Discount Program
Schedule:
  • Ability to work a flexible schedule
Pay:
  • $80,000 - $100,000 annually

Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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