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Floorwalker Jobs (NOW HIRING)

Maumee Antique Mall

Be Seen First

Cashier

Maumee, OH · On-site

$14/hr

The Maumee Antique Mall is seeking a motivated, dependable team member to join us as a Cashier and/or Floorwalker. Team members may be cross-trained in both roles to support daily operations and ...

Gold Eagle Casino

Floorwalker/Cashier/Caller

Horton, KS · On-site

*** $600 sign on bonus currently in effect for all new hires! *** Summary: * Responsible for performing sales functions for guests, payouts for winners, and recording all sales within the Bingo Hall ...

Jackpot Junction Casino Hotel

Bingo Associate

Morton, MN · On-site

$16 - $31.84/hr

Bingo Floorwalker * Sell bingo papers and other gaming sales needs. * Be responsible for daily bank shortages and overages. * Verify bingo and customer prize payouts. * Keep assigned bingo area ...

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Floorwalker information

What is a floorwalker?

A Floorwalker is responsible for assisting and supervising employees on the floor, typically in a retail, call center, or customer service environment. They provide on-the-spot support, answer queries, and ensure that operations run smoothly. Floorwalkers may also help train new employees, monitor performance, and handle escalations. Their role is essential for maintaining efficiency and ensuring a positive customer experience.

What does a floorwalker do?

A typical day for a Floorwalker involves overseeing the sales floor, assisting both customers and staff, and ensuring store policies are followed. You will often resolve customer queries, help with restocking merchandise, and support team members in delivering excellent service. Floorwalkers also monitor cleanliness, security, and presentation standards, stepping in to address any issues that arise. The role is dynamic and fast-paced, offering lots of variety and opportunities to develop leadership skills through hands-on problem-solving and team collaboration.

What skills and qualifications are needed to thrive as a floorwalker?

To thrive as a Floorwalker, you need strong knowledge of sales processes, store procedures, and customer service, often supported by retail experience or training. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Excellent communication, leadership, and problem-solving skills help floorwalkers manage both staff and customer interactions effectively. These competencies ensure smooth store operations, enhanced customer satisfaction, and effective mentoring of sales teams.

How do you become a floorwalker?

To become a floorwalker, candidates typically need retail or customer service experience, strong communication skills, and a good understanding of store operations. Some employers may prefer candidates with supervisory experience or relevant certifications, and on-the-job training is common.

How much does a floorwalker make?

A floorwalker typically earns between $10 and $15 per hour, depending on the industry, location, and experience. They often work in retail or entertainment venues, requiring strong customer service and observation skills. Salaries can vary based on the employer and specific job responsibilities.

Is a floorwalker a real job?

Yes, a floorwalker is a real job typically found in retail or entertainment settings, responsible for overseeing customer service, maintaining safety, and assisting staff on the sales floor or venue. The role often requires good communication skills and knowledge of store operations or event management.
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Floorwalker jobs near you
Infographic showing various Floorwalker job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Floor Walker

Houma, LA • On-site

Louisiana Truck Stop and Gaming Employees LLC
See more jobs at Louisiana Truck Stop and Gaming Employees LLCexternal

$9.50 - $10/hr

Full-time, Part-time

Re-posted 12 days ago

Job description

Job Title: Floorwalker

Type: Part Time to Full Time
 

Description:
 As a Floor Walker, you will receive comprehensive training in customer service, security, and casino operations. This role involves providing exceptional customer service, maintaining cleanliness standards, ensuring a safe environment, and enhancing the overall customer experience at the casino.

Key Responsibilities:

  • Training to become a guard, including report completion and customer interactions
  • Warmly welcome customers, provide efficient service, address inquiries promptly, and express gratitude for their patronage
  • Ensure availability of fresh food and beverages and maintain cleanliness in the casino
  • Implement safety and security protocols, report issues promptly, and inform customers about promotions
  • Assist customers in understanding how to play games on machines
  • Handle customer requests, complaints, and vendor concerns professionally and report incidents promptly
  • Adhere to company policies and procedures, and maintain quality standards in all tasks
  • Maintain flexibility in duties and schedule to support the operational needs of the casino
  • Consistently uphold and model the company's core values

Qualifications:

  • Minimum age requirement: 21 years.
  • Clear background check with no felonies or misdemeanors related to theft or gaming violations.
  • Ability to multitask, stand for extended periods, lift up to 50 pounds, and perform physical tasks as needed.
  • Proficient in basic language and mathematical skills.
  • Capable of following instructions and correspondence accurately
  • Available to work flexible hours, including weekends, nights, and holidays.
  • Demonstrates punctuality and reliability in attendance.

Required Certifications and Licenses:
 The floorwalker must maintain valid State and Parish Certifications and/or Licenses while on duty. Ensure you possess the following certifications:

  • Valid State Identification card or driver’s license
  • Copy of Social Security Card

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