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Flooring Customer Service Representative Jobs (NOW HIRING)

MSI

Customer Service Representative (CSR)

Lenexa, KS · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile ...

MSI

Customer Service Representative (CSR)

Gardner, KS · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

MSI

Customer Service Representative (CSR)

Olathe, KS · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile ...

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Flooring Customer Service Representative information

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$26

How much do flooring customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for flooring customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a flooring customer service representative do?

A Flooring Customer Service Representative assists customers with inquiries, orders, and concerns related to flooring products and services. They provide product information, help customers select suitable flooring options, and resolve any issues or complaints. Additionally, they may coordinate with installation teams, process payments, and ensure a positive customer experience from start to finish.

What skills and qualifications are needed to be a flooring customer service representative?

To thrive as a Flooring Customer Service Representative, you need strong product knowledge in flooring materials, excellent communication abilities, and a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and CRM platforms is often required. Outstanding problem-solving skills, patience, and a customer-focused attitude help build trust and resolve issues efficiently. These skills ensure positive customer experiences, repeat business, and smooth coordination between clients, sales teams, and installers.

How does a flooring customer service representative collaborate with installation teams to ensure customer satisfaction?

As a Flooring Customer Service Representative, you will frequently coordinate with installation teams to relay customer preferences, special requirements, and scheduling details. This collaboration involves confirming order specifications, addressing any on-site issues that arise, and following up post-installation to resolve concerns. Clear communication and timely updates are key, as your role acts as a bridge between the customer and the technical team, ensuring projects run smoothly and clients are satisfied with the final result.

What is the difference between Flooring Customer Service Representative vs Flooring Sales Associate?

AspectFlooring Customer Service RepresentativeFlooring Sales Associate
Primary RoleAssist customers with inquiries, handle service issues, provide product informationEngage customers, promote products, close sales
Required SkillsCustomer service, communication, product knowledgeSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service desks, showrooms, call centersShowrooms, retail stores, on-site consultations
CredentialsHigh school diploma, customer service experienceHigh school diploma, sales experience often preferred

While both roles involve working with customers in the flooring industry, the Flooring Customer Service Representative primarily focuses on assisting with inquiries and resolving issues, whereas the Flooring Sales Associate actively promotes products and drives sales. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What cities are hiring for Flooring Customer Service Representative jobs?

Cities with the most Flooring Customer Service Representative job openings:

What states have the most Flooring Customer Service Representative jobs?

States with the most job openings for Flooring Customer Service Representative jobs include:

What are popular job titles related to Flooring Customer Service Representative jobs?

For Flooring Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Flooring Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Livermore, CA

Fortiss LLC / Parkwest Casinos
See more jobs at Fortiss LLC / Parkwest Casinosexternal

$16.90/hr

Full-time

Re-posted 20 days ago

Job description

Are you an outgoing, dynamic individual, passionate about hospitality?

Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest’s experience! The Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. This position is the perfect opportunity for a confident experienced individual with a great understanding of casino floor operations. Think you have what it takes to make this casino thrive? Then check this out!


  1. A successful Customer Service Representative will be able to establish and change (lower and rise) betting limits to maximize on table game revenue.
  2. As a Customer Service Representativeyou will understand when and why to open tables.
  3. Customer Service Representative are expected to learn all Park West Casino house rules, policies and procedures.
  4. As a Customer Service Representative you should be able to maintain the integrity of all offered games by making consistent table rulings in the best interest of the game.  
  5. Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.

  • High school diploma, G.E.D., or equivalent.
  • Open availability. Must be able to work evenings, weekends and holidays.
  • MUST BE 21 YEARS OLD!!!
  • Must provide evidence of employment eligibility in the U.S.
  • Must be able to pass a mandatory drug test, criminal background and credit check.

Physical and mental requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations that do not present an undue hardship will be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand and walk short distances upwards of two or three hours at a time.
  • Regularly required to see, talk and hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
  • Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work environment

The work environment described here is representative of what a team member will encounter while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Team members may be exposed to smoking by customers in areas where smoking is permitted.
  • The noise level in the work environment is usually moderate.

Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.

This above job description is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position.


Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
USD $16.90/Hr.
USD $16.90/Hr.

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