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Flooring Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Real Floors

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Customer Service Representative REPORTS TO: Customer Service Manager LOCATION: 8106 Krauss Blvd, ... Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row! We have a strong ...

Golden Meds

Customer Service Representative

Denver, CO · On-site

$16.75 - $22.75/hr

The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is delivered. Essential Functions: * Provide the highest level of customer service to vendors ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

BFS FOODS

Customer Service Representative

Fairmont, WV · On-site

$15 - $20.25/hr

Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The ... Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them ...

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Flooring Customer Service Representative information

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How much do flooring customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for flooring customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a flooring customer service representative do?

A Flooring Customer Service Representative assists customers with inquiries, orders, and concerns related to flooring products and services. They provide product information, help customers select suitable flooring options, and resolve any issues or complaints. Additionally, they may coordinate with installation teams, process payments, and ensure a positive customer experience from start to finish.

What skills and qualifications are needed to be a flooring customer service representative?

To thrive as a Flooring Customer Service Representative, you need strong product knowledge in flooring materials, excellent communication abilities, and a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and CRM platforms is often required. Outstanding problem-solving skills, patience, and a customer-focused attitude help build trust and resolve issues efficiently. These skills ensure positive customer experiences, repeat business, and smooth coordination between clients, sales teams, and installers.

How does a flooring customer service representative collaborate with installation teams to ensure customer satisfaction?

As a Flooring Customer Service Representative, you will frequently coordinate with installation teams to relay customer preferences, special requirements, and scheduling details. This collaboration involves confirming order specifications, addressing any on-site issues that arise, and following up post-installation to resolve concerns. Clear communication and timely updates are key, as your role acts as a bridge between the customer and the technical team, ensuring projects run smoothly and clients are satisfied with the final result.

What is the difference between Flooring Customer Service Representative vs Flooring Sales Associate?

AspectFlooring Customer Service RepresentativeFlooring Sales Associate
Primary RoleAssist customers with inquiries, handle service issues, provide product informationEngage customers, promote products, close sales
Required SkillsCustomer service, communication, product knowledgeSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service desks, showrooms, call centersShowrooms, retail stores, on-site consultations
CredentialsHigh school diploma, customer service experienceHigh school diploma, sales experience often preferred

While both roles involve working with customers in the flooring industry, the Flooring Customer Service Representative primarily focuses on assisting with inquiries and resolving issues, whereas the Flooring Sales Associate actively promotes products and drives sales. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What cities are hiring for Flooring Customer Service Representative jobs?

Cities with the most Flooring Customer Service Representative job openings:

What states have the most Flooring Customer Service Representative jobs?

States with the most job openings for Flooring Customer Service Representative jobs include:

What are popular job titles related to Flooring Customer Service Representative jobs?

For Flooring Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Flooring Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Saint Petersburg, FL • On-site, Remote

Customer Care Expertise LLC
See more jobs at Customer Care Expertise LLCexternal

$15.25 - $20.50/hr

Full-time

Re-posted 13 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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