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Float Customer Service Jobs (NOW HIRING)

Bar Harbor Bank & Trust

$15.25 - $20.75/hr

As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it's most needed In a Float Customer Service Representative role ...

Bar Harbor Bank & Trust

$15.25 - $20.75/hr

As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it's most needed In a Float Customer Service Representative role ...

Bar Harbor Bank & Trust

$15.25 - $20.75/hr

As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it's most needed In a Float Customer Service Representative role ...

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Float Customer Service information

What is a Float Customer Service representative?

A Float Customer Service representative is a flexible team member who provides support across various departments or locations as needed. Unlike regular customer service staff assigned to a specific area, float representatives move between different branches, teams, or service points to fill in gaps, cover absences, or handle increased workloads. Their adaptability ensures that customer service standards are maintained consistently throughout an organization. Float representatives must quickly adapt to new environments and processes, making strong communication and problem-solving skills essential.

How does a Float Customer Service role differ from a standard customer service position in terms of daily responsibilities and team collaboration?

A Float Customer Service representative is responsible for providing support across multiple departments or branches, rather than being assigned to a single location or team. This means you’ll need to quickly adapt to different systems, procedures, and team cultures, and be comfortable stepping into various roles as needed. The role often requires strong communication skills and flexibility, as you may cover shifts for absent colleagues or assist during peak periods. Collaboration is key, since you'll frequently interact with new teams and managers, making relationship-building and adaptability essential for success.

What are the key skills and qualifications needed to thrive as a Float Customer Service representative, and why are they important?

To thrive as a Float Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, POS software, and multi-line phone systems is often required. Flexibility, adaptability, and strong interpersonal communication are crucial for excelling in various locations and situations. These skills ensure seamless customer experiences and effective support across different departments or branches.

What cities are hiring for Float Customer Service jobs?

Cities with the most Float Customer Service job openings:

What states have the most Float Customer Service jobs?

States with the most job openings for Float Customer Service jobs include:

What are popular job titles related to Float Customer Service jobs?

For Float Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Float Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Floating Customer Service Representative- Bangor, ME

Brunswick, ME • On-site

Bar Harbor Bank & Trust
See more jobs at Bar Harbor Bank & Trustexternal

$15.50 - $20/hr

Part-time

Retirement, PTO

Re-posted 19 days ago

Bar Harbor Bank & Trust rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a part-time, Floating Customer Service Representative role for our Bangor, Maine area, 20 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career.  Experience with cash is helpful and on the job training is provided.

In a Float Customer Service Representative role, you can expect to:

  • Process a variety of basic transactions for customers, with limited differences or errors.
  • Responsible for efficiently carrying out opening and closing procedures.
  • Navigate effectively through frontline software applications.
  • Basic understanding of bank products.
  • Learning to recognize the opportunity to cross-sell and make partner referrals
  • Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide. 

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening.  An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization.  Pay Range: $15.50-$20.00

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