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How much do customer service specialist float jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service specialist float in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

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Patient Service Specialist- FLOAT

Saint Louis, MO • On-site

SSM Health Physical Therapy
Health Care and Social Assistance • 51 - 200 employees
Learn more about SSM Health Physical Therapyexternal

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Overview
Position: Patient Service Specialist-FLOAT
Location: SSM Health Cardinal Glennon- Ronnie's Plaza Float
Floating locations will include:
Ronnie's Plaza Pediatric Therapy
Creve Coeur Pediatric Therapy
West Florissant Pediatric Therapy
Dardenne Prairie Pediatric Therapy
Butler Hill Pediatric Therapy
Type of Employment: Full-time
Schedule: Monday-Friday between the hours of 7 AM & 6:30 PM.
Compensation: $19/hour- Increases based on experience.
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications
Minimum:
  • High School Diploma or GED

Preferred:
  • 1 Year Front Desk experience
  • Healthcare experience

Additional Data
Equal Opportunity Employer/including Disabled/Veterans

Apply