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Float Customer Service Jobs (NOW HIRING)

BANK OF MARIN

$26.16 - $35.31/hr

Float Customer Service Supervisor Full Time Staff Non-Sales Bradshaw, Sacramento, CA, US 3 days ago Requisition ID: 1893 Bank of Marin, voted by our employees as one of the "Best Places to Work" in ...

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Float Customer Service information

What is a Float Customer Service representative?

A Float Customer Service representative is a flexible team member who provides support across various departments or locations as needed. Unlike regular customer service staff assigned to a specific area, float representatives move between different branches, teams, or service points to fill in gaps, cover absences, or handle increased workloads. Their adaptability ensures that customer service standards are maintained consistently throughout an organization. Float representatives must quickly adapt to new environments and processes, making strong communication and problem-solving skills essential.

How does a Float Customer Service role differ from a standard customer service position in terms of daily responsibilities and team collaboration?

A Float Customer Service representative is responsible for providing support across multiple departments or branches, rather than being assigned to a single location or team. This means you’ll need to quickly adapt to different systems, procedures, and team cultures, and be comfortable stepping into various roles as needed. The role often requires strong communication skills and flexibility, as you may cover shifts for absent colleagues or assist during peak periods. Collaboration is key, since you'll frequently interact with new teams and managers, making relationship-building and adaptability essential for success.

What are the key skills and qualifications needed to thrive as a Float Customer Service representative, and why are they important?

To thrive as a Float Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, POS software, and multi-line phone systems is often required. Flexibility, adaptability, and strong interpersonal communication are crucial for excelling in various locations and situations. These skills ensure seamless customer experiences and effective support across different departments or branches.

What cities are hiring for Float Customer Service jobs?

Cities with the most Float Customer Service job openings:

What states have the most Float Customer Service jobs?

States with the most job openings for Float Customer Service jobs include:

What are popular job titles related to Float Customer Service jobs?

For Float Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Float Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Float Customer Service Supervisor

On-site

BANK OF MARIN
Commercial Banking • 201 - 500 employees
Learn more about BANK OF MARINexternal

$26.16 - $35.31/hr

Other

Medical, Retirement

Posted 12 days ago

Job description

Float Customer Service Supervisor

Full Time Staff Non-Sales Bradshaw, Sacramento, CA, US

3 days ago Requisition ID: 1893

Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an eager, energetic and friendly full-time Float Customer Service Supervisor to work at the bank's Eastern Region branches.

The Customer Service Supervisor must be proficient in providing prompt, courteous, and efficient customer service. The Float Customer Service Supervisor is responsible for the work direction and coordination of the retail banking staff throughout the Eastern Region branches. Work directly with the Regional Manager to provide support in operational areas as needed in the region's branches. Effectively sell and service the Bank’s products, open new accounts and refer products to bank partners.

The Float Customer Service Supervisor requires the ability to work in any of Bank of Marin's Eastern Region branch locations for short or long-term assignments. The bank's Eastern Region consists of the branches throughout Napa County, Amador County, and the Greater Sacramento area. Mileage expense reimbursement per the Bank's Expense Policy.

Professional Experience: 3-5 years previous banking experience, including 1-2 years as a supervisor (or) mastery of all Customer Service Representative functions.

Educational Experience: Associate's degree (A.A.) or bachelor's degree; general supervision experience and sound organizational skills; or equivalent combination of education and experience.

The hiring pay range for this position is $26.16 to $35.31. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

The Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal opportunity employer. EOE AA Vet/Disability

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