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Flight Operations Assistant Jobs in Rochester, NY

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Rochester, NY · On-site

Travel the world, document military operations and develop high−profile media campaigns. From ... Conduct ship and base tours for high−profile individuals and foreign dignitaries * Assist and ...

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Flight Operations Assistant information

See Rochester, NY salary details

$10

$19

$30

How much do flight operations assistant jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for flight operations assistant in Rochester, NY is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.07 per hour, depending on experience, location, and employer.

What are Flight Operations Assistants?

Flight Operations Assistants are support professionals who help ensure the smooth and efficient running of an airline’s flight operations. Their duties typically include assisting with flight planning, preparing flight documentation, communicating with flight crews, coordinating schedules, and monitoring flight statuses. They act as a crucial link between flight crews, ground staff, and air traffic control to help maintain safe and timely flight operations. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

What is flight operations salary?

The salary for a Flight Operations Assistant typically ranges from $40,000 to $70,000 annually, depending on experience, location, and airline size. The role often requires knowledge of aviation regulations, communication skills, and familiarity with flight planning tools. Salaries may also include benefits such as health insurance and travel perks.

What is the salary of an operations assistant?

The salary of a Flight Operations Assistant typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the airline or company. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Benefits often include scheduling flexibility and opportunities for certification in aviation safety or operations management.

What is the difference between Flight Operations Assistant vs Flight Dispatcher?

AspectFlight Operations AssistantFlight Dispatcher
CredentialsOften requires FAA or equivalent certifications, basic aviation knowledgeRequires FAA dispatcher certification, knowledge of regulations and flight planning
Work EnvironmentAirport offices, airline support centers, flight planning departmentsAirline or charter company offices, involved in flight planning and coordination
Employer & Industry UsageAirlines, private jet operators, cargo carriersCommercial airlines, cargo carriers, private aviation
Search & Comparison IntentUnderstanding support roles in flight operationsFocus on flight planning and regulatory compliance

Flight Operations Assistants support flight crews and coordinate logistical details, while Flight Dispatchers focus on flight planning, weather analysis, and regulatory compliance. Both roles are essential in aviation but differ in responsibilities and certifications required.

What are the key skills and qualifications needed to thrive as a Flight Operations Assistant, and why are they important?

To thrive as a Flight Operations Assistant, you need strong organizational skills, attention to detail, and a background in aviation operations or a related field, often supported by relevant certifications. Familiarity with flight planning software, scheduling systems, and communication tools like NOTAMs and weather briefing platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure help you stand out in this role. These skills are crucial for ensuring safe, efficient flight scheduling and smooth coordination between crews, ground staff, and regulatory authorities.

What are some typical challenges faced by Flight Operations Assistants, and how can they effectively manage them?

Flight Operations Assistants often encounter challenges such as rapidly changing flight schedules, last-minute crew adjustments, and coordinating with multiple departments under tight deadlines. Effective time management, attention to detail, and strong communication skills are essential for handling these situations. Building solid relationships with pilots, ground staff, and dispatch teams can help streamline coordination and resolve issues quickly, ensuring smooth flight operations.

What does a flight assistant do?

A flight operations assistant supports airline or airport staff by coordinating flight schedules, preparing documentation, and ensuring compliance with safety regulations. They may handle communication between crew and ground services, assist with logistical tasks, and use airline management systems. Strong organizational skills and attention to detail are essential for this role.

What does a flight operations assistant do?

A flight operations assistant supports airline or aviation company operations by coordinating flight schedules, preparing documentation, and ensuring compliance with safety regulations. They often handle communication between pilots, ground staff, and air traffic control, and may use airline management software. Attention to detail and knowledge of aviation procedures are essential for this role.
What are popular job titles related to Flight Operations Assistant jobs in Rochester, NY? For Flight Operations Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Flight Operations Assistant jobs in Rochester, NY look for? The top searched job categories for Flight Operations Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Flight Operations Assistant jobs? Cities near Rochester, NY with the most Flight Operations Assistant job openings:
Flight Operations Assistant jobs near you
Infographic showing various Flight Operations Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 6% As Needed, 69% Full Time, 19% Part Time, 3% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Lead Airport Agent - Customer Service

Lead Airport Agent - Customer Service

Envoy Air Inc.

Rochester, NY

$18.08/hr

Full-time

Medical, Life

Posted 14 days ago

Envoy Air rating

5.8

Company rating: 5.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)
  • Pay Rate: $18.08 / HR
Responsibilities

How will you make an impact?

Responsibilities

  • Provide efficient, friendly service to all of our customers
  • Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers
  • Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
  • Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times
  • Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies
  • Determine flight close-out time and prepare, complete, and check various flight forms for accuracy
  • Conduct agent observations and associate activities
  • Administers local training programs and is responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation
  • Maintains supplies and inventory control logs
  • Prepares customer correspondence, investigates discrepancies, and compiles statistical data for reports
  • Assist management in the completion of administrative duties and to acts as a company representative when assigned
  • In this role the employee may be subject to engine fumes, vehicle emissions, dust, and engine noise
  • Responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day
  • Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning
  • Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs
  • It is required that the agent can use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area
  • Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting
Qualifications

Who are we looking for?

Requirements

  • Minimum age: 18
  • High school diploma, GED, or international equivalent

  • Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role

  • Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
  • Must be customer focused, detail oriented, and interested in the airline industry
  • Must be comfortable working with computers and ability to learn new computer programs
  • Must be able to read, write, fluently speak, and understand the English language
  • Possess the legal right to work in the United States
  • Demonstrated ability to communicate verbally and in writing
  • Strong organizational, interpersonal, negotiation, and leadership skills preferred
  • Above average attendance preferred
  • Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred
  • One year of customer service experience preferred
  • Prior training and/or curriculum development experience preferred
  • Experience using Word and Excel preferred

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

Employment Type: FULL_TIME

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