ZipRecruiter

Log In

2

Flexible Work From Home Customer Service Jobs (NOW HIRING)

BrandCoven

Customer Service Representative

Rocky Mount, NC · Remote

$15.50 - $21/hr

Opportunities for training and career growth- Flexible Work Environment: Work from home and enjoy a ... Remote Customer Service, Work-from-Home, Customer Support, Customer Experience, Call Center ...

previous pagenext page

Showing results 21-40

All Jobsremote JobsFlexible Work From Home Customer Service Jobs

Flexible Work From Home Customer Service information

See salary details

$10

$16

$26

How much do flexible work from home customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for flexible work from home customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a flexible work from home customer service?

A Flexible Work From Home Customer Service job involves assisting customers remotely, often via phone, email, or chat, while allowing employees to set their own schedules or work non-traditional hours. These positions are designed to provide support for a company's products or services without requiring employees to commute to an office. Flexibility and remote access make this role ideal for individuals seeking a better work-life balance or managing other responsibilities. Employers typically provide the necessary training and tools, and strong communication skills are essential.

What are the key skills and qualifications needed to thrive as a flexible work from home customer service representative?

To thrive as a Flexible Work From Home Customer Service representative, strong communication, problem-solving abilities, and basic computer literacy are essential, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and remote collaboration tools is typically expected. Outstanding patience, adaptability, and self-motivation help individuals excel in managing customer inquiries independently. These skills ensure efficient service delivery, customer satisfaction, and effective performance in a remote work environment.

What are some common challenges faced by flexible work from home customer service representatives, and how can they be managed?

One common challenge in a flexible work from home customer service role is maintaining clear communication with both customers and team members without face-to-face interaction. To manage this, it's important to utilize collaboration tools and regularly check in via chat or video meetings. Another challenge is minimizing distractions at home; setting up a dedicated workspace and establishing a routine can help. Adapting to different customer inquiries and troubleshooting remotely also requires patience and a proactive approach to problem-solving.

What is the difference between Flexible Work From Home Customer Service vs Remote Call Center Agent?

AspectFlexible Work From Home Customer ServiceRemote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, independent setupHome-based, often scheduled shifts, team environment
Employer & IndustryVarious industries, including retail, tech, healthcarePrimarily call centers, telecommunication, customer support firms

Flexible Work From Home Customer Service roles offer more flexible hours and independent work settings, while Remote Call Center Agents typically work scheduled shifts within a team environment. Both roles require similar credentials and are common in customer support industries, but they differ mainly in scheduling and work structure.

More about Flexible Work From Home Customer Service jobs

What cities are hiring for Flexible Work From Home Customer Service jobs?

Cities with the most Flexible Work From Home Customer Service job openings:

What are the most commonly searched types of Work From Home Customer Service jobs?

The most popular types of Work From Home Customer Service jobs are:

What states have the most Flexible Work From Home Customer Service jobs?

States with the most job openings for Flexible Work From Home Customer Service jobs include:

What job categories do people searching Flexible Work From Home Customer Service jobs look for?

The top searched job categories for Flexible Work From Home Customer Service jobs are:

Flexible Work From Home Customer Service jobs near you
Infographic showing various Flexible Work From Home Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Work from Home: Customer Service Representative (Healthcare)

Sagility

Dallas, TX • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers

Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

What Sagility employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply