Flexible Traffic Operations Center Operator Jobs

The Arizona Department of Public Safety (DPS) is seeking an experienced professional to serve as our Traffic Operations Supervisor.  Under general supervision, supervises the operations of the Highway Patrol Traffic Operations Center (HPTOC) and performs such functions as the supervision of professional staff personnel; administration of daily operations of the HPTOC; and researching/investigating and recommending changes to the HPTOC policies, procedures, and practices. Analyzes situations quickly and responds with appropriate action. Performs related duties as assigned to include working with State Troopers, Operational Communications, Arizona Department of Transportation (ADOT) personnel, and other public and highway safety entities. Monitors and manages traffic conditions and assists with the management of traffic incidents. Performs administrative and training functions. 
The Traffic Operations Specialist Supervisor is responsible for the HPTOC and its budgetary responsibilities and supervises professional staff personnel.  This position is designated as uncovered; the incumbent serves at the pleasure of the Director of the Department of Public Safety.

Requires three (3) years of law enforcement experience as an Arizona POST-certified peace officer or a Police Communications Dispatcher, with at least one (1) year in a supervisory role. Must obtain Arizona Peace Officer Standards and Training Board general instructor certification within twelve (12) months of hire. Must have and maintain a valid Arizona driver license.

NOTE: Three (3) years of work experience as a Traffic Operations Specialist may substitute for the required one (1) year of supervisory experience.

PREFERRED QUALIFICATIONS:
Bachelor's degree or equivalent credited hours from an accredited college or university in Management, Leadership, Criminal Justice, or a related field.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Office setting. 
Availability to work holidays, weekends, irregular hours, and shift work may be required, which may extend past or before regular assigned shifts, and/or respond to emergency staffing callouts on a 24-hour basis, sometimes on short notice. 
May, on occasion, be exposed to loud sounds and distracting noise levels.  

Must pass a background investigation.

Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.

Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.
Accrued vacation pay and sick days
10 paid holidays per year
Deferred compensation plan
Top-ranked retirement plans
Affordable medical, dental, vision, life, and short & long-term disability insurance plans
Employee Assistance, Peer and Family Support Programs
Bus Cards (Subsidized partially by the State)
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 223-2290. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.