Flexible Senior Customer Success Manager Jobs in Rio Rancho, NM

Ideally, candidate would live in Albuquerque or within a reasonable daily commuting distance. Ability to travel (drive and/or fly) frequently within territory is required. Relocation is not offered for this role.

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialty Representative/Senior Specialty Representative - Primary Care (Repatha)

Live

What you will do

Let's do this. Let's change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment.

We are actively searching for a Specialty Representative or Senior Specialty Representative to deliver on our commitment to serve patients.

The Specialty Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.

Amgen supports and encourages our team members to have long term, fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities such as this opportunity to craft a long-term career with Amgen.

Responsibilities include:

• Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products.

• Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement.

• Develop relationships to service and manage accounts, including customizing discussions and customer interactions based on an understanding of customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts.

• Provide feedback on marketing strategy, analyze the business effectiveness of sales activities and territory performance, and develop territory plans in partnership with the District Manager.

• Partner with other colleagues to share best practices and continuously learn and grow as a Specialty Representative or Senior Specialty Representative.

• Demonstrate passion for Amgen's products and sustain that passion throughout the entire sales cycle, consistently building the brand while keeping patient impact at the forefront.

• Uphold Amgen values by being science-based, competing intensely to win, creating value for patients, staff, and stockholders, acting ethically, fostering trust and respect, ensuring quality, working in teams, and collaborating, communicating, and remaining accountable.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a go-getter with these qualifications.

Basic Qualifications - Specialty Representative:

• Bachelor's Degree OR

• Associate's degree and 4 years of Sales experience OR

• High school diploma/GED and 6 years of Sales experience

Basic Qualifications - Senior Specialty Representative:

• Bachelor's degree and 3 years of sales experienceand/or clinical experience in healthcare / scientific field that is not sales relatedOR

• Associate degree and 6 years of sales experienceand/or clinical experience in healthcare / scientific field that is not sales relatedOR

• High school diploma / GED and 8 years of sales experienceand/or clinical experience in healthcare / scientific field that is not sales related

Preferred Qualifications:

• Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties

• Local market knowledge

• Established relationships in the territory

• A Bachelor's degree in Life Sciences or Business Administration

• Adaptability with our Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for Specialty Representative in the U.S. (excluding Puerto Rico) is $89,880- $121,602. The expected annual salary range for Senior Specialty Representative in the U.S. (excluding Puerto Rico) is $115,036- $155,638. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now for a career that defies imagination

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.