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Flexible Remote Operations Manager Jobs in Michigan

Fisher Organization

Entry-Level Remote Sales

Flint, MI · Remote

Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Potential to advance within 60 days Mentorship and support from top industry leaders Flexible ...

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Flexible Remote Operations Manager information

What does a flexible remote operations manager do?

A Flexible Remote Operations Manager oversees day-to-day operations for a company or department while working remotely and often with a flexible schedule. Their responsibilities include coordinating teams, optimizing workflows, managing resources, and ensuring that business objectives are met efficiently from a remote location. They use various digital tools to communicate, track progress, and solve problems, adapting to changing needs and schedules. This role requires strong organizational, communication, and leadership skills, as well as the ability to manage remote teams effectively.

What are the key skills and qualifications needed to thrive as a flexible remote operations manager?

To thrive as a Flexible Remote Operations Manager, you need strong organizational, project management, and leadership abilities, usually backed by a bachelor's degree in business, management, or a related field. Familiarity with digital collaboration tools like Slack, Asana, and Zoom, as well as experience with process optimization and data analysis platforms, is common. Excellent communication, adaptability, and problem-solving skills help you excel in remote and dynamic environments. These competencies ensure efficient operations, seamless team coordination, and effective achievement of organizational goals regardless of location.

How does a flexible remote operations manager typically collaborate with distributed teams across different time zones?

A Flexible Remote Operations Manager often coordinates with teams and stakeholders located in various time zones, which requires strong communication and organizational skills. They usually leverage digital collaboration tools like project management platforms, video conferencing, and instant messaging to ensure seamless information flow and accountability. Scheduling regular check-ins and maintaining clear documentation helps bridge time differences and keep projects on track. Being adaptable and proactive in addressing potential miscommunications is key to successful remote operations management.

What is the difference between Flexible Remote Operations Manager vs Remote Project Coordinator?

AspectFlexible Remote Operations ManagerRemote Project Coordinator
Required CredentialsExperience in operations, project management certifications (e.g., PMP), strong communication skillsProject management experience, basic certifications preferred, excellent organizational skills
Work EnvironmentOversees multiple teams, manages workflows, strategic planning in a remote settingSupports project teams, coordinates tasks, tracks project progress remotely
Employer & Industry UsageUsed across industries like tech, logistics, and services for operational oversightCommon in marketing, IT, and consulting firms for project execution

The Flexible Remote Operations Manager focuses on overseeing overall operations and strategic planning remotely, while the Remote Project Coordinator handles specific project tasks and team coordination. Both roles require strong communication skills and remote work experience, but the Operations Manager has broader responsibilities in managing workflows and processes.

What are the most commonly searched types of Remote Operations Manager jobs in Michigan?

The most popular types of Remote Operations Manager jobs in Michigan are:

What are popular job titles related to Flexible Remote Operations Manager jobs in Michigan?

For Flexible Remote Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Flexible Remote Operations Manager jobs in Michigan look for?

The top searched job categories for Flexible Remote Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Flexible Remote Operations Manager jobs?

Cities in Michigan with the most Flexible Remote Operations Manager job openings:

Flexible Remote Operations Manager jobs near you

Medicare Operations Senior Program Manager

Bcbsa

Three Rivers, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

This role will be responsible for operations management of the Federal Employee Program (FEP) Medicare Advantage (MA) EGWP line of business. Responsible for overseeing day-to-day operational work streams that support Medicare products and services to ensure operational/regulatory compliance consistent with FEP, Office of Personnel Management (OPM), and Centers for Medicare and Medicaid Services (CMS), and EGWP policies and procedures. Manage operational efficiencies/continuous improvement initiatives and support operational implementation of cross-functional initiatives to enhance member and provider experiences.
This position partners closely with FEPOC MA Operations, Compliance, Product, Clinical, Network, and Inter Plan & Products (IPP) teams to ensure product builds are compliant, timely, and operationally sound. Position will serve as the primary interface with operations and implementation partners throughout the product cycle and will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives.
  • Manages business requirements, system implementations, UAT, and change management in partnership with the FEP Operations Center and cross-functional stakeholders. Ensures adherence to FEP program and ITS processes/procedures and applies deep Medicare Advantage regulatory and operational expertise to ensure CMS compliance and audit readiness.
  • Manages pre/post-launch operational monitoring, identifies execution gaps, and drives in-year corrections to maintain product integrity and compliance.
  • Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas/stakeholders. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion.
  • Manages product implementation and operational readiness as directed by product development team in ensuring benefit builds at the operations and implementation partner level align precisely with approved CMS-compliant specifications. Support enrollment, member services, provider network operations, ANOC/EOC planning, and member experience initiatives.
  • Supports Product Development team with strategic planning, multi-year operational roadmaps, and process optimization using Lean Six Sigma and industry benchmarking. Manages vendor relationships, contracts, and RFPs; represent MA operations in governance forums and with CMS.
  • Manages collating MA product operational performance reporting including all applicable KPIs, SLAs, regulatory, and operational reporting metrics and appropriately distributes to BCBSA leadership.
  • Serves as a liaison and communicator to FEPOC Operations team, presenting recommendations to leadership and mentoring operational staff.

The posting range for this position is:

105,400.00 - 152,800.00


Qualifications:
Education

  • Required BS in Healthcare, Business Administration, Public Health, or related field; or equivalent experience

Experience

  • Required 8+ Years experience in Medicare/Medicare Advantage Operations, healthcare operations, and health insurance or managed care.


Knowledge Skills and Abilities

  • Deep knowledge of Medicare Advantage, Part D, and CMS regulations.
  • Experience leading/supporting large, cross functional programs/projects, including working with TPAs/BPOs.
  • Experience working with core processing platforms like - Facets, HealthEdge, QNXT etc.
  • Strong analytical skills with ability to interpret utilization data, competitive benchmarking, and quality/Stars metrics to drive benefit enhancement decisions.
  • Excellent written, oral communication, and presentation skills; proven ability to develop and deliver executive-level materials and represent product initiatives to senior stakeholders.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project management tools and data visualization platforms.
  • Strong stakeholder management and relationship-building skills with the ability to influence without authority across Legal, Compliance, Actuarial, Clinical, and Operations functions.


Extra Posting Information:

#LI-Remote

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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