Flexible Construction Customer Service Jobs (NOW HIRING)

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don’t just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.

Are you passionate about construction and driven to deliver top-quality homes? KB Home is looking for a dynamic and experienced Superintendent/Construction Manager to lead the entire homebuilding process from groundbreaking to final close within an assigned community. In this role, you will ensure maximum profitability, foster strong relationships with trade partners, inspectors, and homebuyers to effectively uphold the highest standards of quality assurance and customer satisfaction throughout the construction of new homes.

• Plan and direct KB staff and trade partners in constructing quality homes, adhering to the KB Edge business model.

• Manage milestone reports and ensure homes are completed per schedule.
• Schedule and monitor trade partners, ensuring compliance with company policies and safety regulations.
• Approve purchase orders and invoices, maintaining quality and timely completion of work.
• Maintain subdivision cleanliness and hold trade partners accountable for daily clean-up.
• Collaborate with Architecture, Sales, Studio, Purchasing, and other internal departments to ensure timely, quality construction.
• Strive for superior customer service and ensure all home deliveries are 100% complete and signed off by the homebuyer.
• Resolve customer or construction concerns, conduct orientations with buyers, and work closely with the salesforce to ensure customer satisfaction.
• Maintain a safe work site by enforcing good housekeeping regulations and safety requirements.
• Facilitate weekly safety meetings, complete Quality Checkpoints and provide daily status updates on construction progress.
• Work with NHQ certified trade partners, drive the permit and inspection sign-off process, and interact with various inspectors.

• High school degree or equivalent required; Associates or Bachelors degree preferred.
• Construction Management vocational degree or certificate preferred.
• Minimum one year as a Construction Manager or Superintendent in the homebuilding industry.
• 2-5 years of construction experience with a production homebuilder preferred.
• Strong customer service, leadership, and people skills.
• Action-oriented with a drive to push projects to successful closure.
• Proven ability to be customer-centric by seeking solutions from the customer's perspective.
• Strong verbal and written communication skills, with the ability to take complex concepts and communicate them accurately and persuasively.
• Ability to work within a team-setting, inclusive of others' ideas, and a willingness to cooperate.
• Quick and accurate decision-making based on facts, data, and metrics.
• Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook).

• Ability to work full-time with flexibility for overtime and the "On-Call" program when needed.
• Valid driver's license required to drive/travel as needed within designated region between communities.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/travel as needed.
• Ability to walk up and down stairs.
• Ability to observe details at close range and communicate information so others will understand.
• Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).
• Conduct business professionally and ethically.
• This position is located in the field at a community within the division. Location is to be determined. #LI-onsite

KB Home offers a competitive base pay. Other rewards may include bonuses or role-specific awards. KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.

Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do - and where people truly matter.

As a KB Home team member, you’ll experience:

A culture defined by customer obsession and collaboration. The satisfaction of helping families achieve their dream of homeownership. Opportunities for growth and development within a nationally recognized company.

Visit ourcareer site to learn more about working at KB Home and joining our team.

KB Home is an Equal Opportunity Employer