Flex Workflow Specialist Jobs (NOW HIRING)

We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring!
We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.
We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world's #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.
The Role
The Compliance Specialist supports Indeed Flex's compliance with federal, state, and local requirements related to employee relations, background screening, drug screening, unemployment, employment verifications, and work authorization processes.
This role serves as a subject matter expert in one or more compliance areas while supporting employee relations matters and investigations involving a contingent workforce across multiple states.
The Compliance Specialist partners with internal teams to maintain compliant processes, support process improvements, identify workflow efficiencies, and ensure a consistent employee experience throughout the employment lifecycle.
This position is located onsite in Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays.
What you'll need

• Minimum two (2) years of experience in Human Resources, Employee Relations, Compliance, or a related field.
• Familiarity with multi-state HR compliance regulations and employment laws.
• Demonstrated ability to effectively leverage AI tools and emerging technologies to improve productivity, decision-making, and workflow efficiency.
• Working knowledge of Form I-9, E-Verify, and employment-based background screening processes.
• Experience handling employee relations matters, investigations, or workplace complaints preferred.
• Experience supporting temporary, contingent, hourly, or multi-state workforce populations preferred.
• Strong attention to detail and ability to manage confidential information with discretion.
• Prior staffing industry experience is a plus.

What you'll be doing
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
Serve as a subject matter expert in one or more of the following areas:

• Employee Relations & Investigations
• Unemployment
• Employment Verifications
• Background Screening
• Drug Screening
• Form I-9/E-Verify
• Monitor issues and partner with internal teams and vendors to resolve compliance-related concerns. Escalate issues to leadership as appropriate.
• Maintain and follow standardized compliance processes, procedures, and documentation requirements.
• Audit systems and records to ensure accurate employee and compliance data.
• Support background screening adjudication processes and ensure required adverse action steps are completed.
• Support Form I-9 and E-Verify processes, including audits, document review, reverification, and resolution of non-confirmation cases.
• Respond to employee and candidate inquiries related to compliance processes through approved support channels.
• Maintain accurate records related to screenings, investigations, accommodations, and employee relations matters.
• Assist with employee relations cases and investigations involving workplace concerns, policy violations, harassment, discrimination, accommodations, and other compliance matters.
• Document investigations and case activity thoroughly and escalate higher-risk matters as needed.
• Respond promptly and professionally to employee concerns and escalations from Flexer Support and Flexer Experience teams.
• Provide guidance to employees on company policies, procedures, and compliance requirements.
• Complete employment verification requests and other compliance-related administrative tasks.
• Assist with reporting, audits, and compliance reviews related to federal, state, and local employment regulations.
• Support process improvement efforts, including workflow efficiencies, automation initiatives, and system enhancements.
• Provide cross-functional and ad hoc support to maintain business continuity and compliance standards.
• Complete required training and participate in ongoing learning opportunities related to HR compliance and employment regulations.
• Perform other duties and special projects as assigned.

What you'll get

• $55,000 to $65,000 annual salary
• Medical, Dental, Vision, and 401K
• Performance-based bonus totaling 8% of annual salary
• Access to Company & Employee Benefits
• 25 days PTO (prorated) + Birthday Off
• 8 Paid Holidays
• Duvet days (½ day off every quarter)
• Volunteer days

About Us
We're helping people get jobs by modernizing the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we're putting the power of work in the palm of people's hands-connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.
Whether it's hospitality, retail, or warehousing, we're building a more flexible, efficient, and empowered labor market for everyone.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
This position requires the employee to drive.
Position Type / Expected Hours of Work
Full-Time Position. Hours are Monday - Friday 8 AM - 5 PM. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
EEO Statement
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.