3

Flex Time Entry Level Remote It Support Jobs in Sumter, SC

CompTIA A+ Tutor

Columbia, SC ยท Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Ruby on Rails Developer

Columbia, SC ยท Remote

$94K - $130K/yr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... WORKING AS A REMOTE CONTRACTOR. REQUIRED EDUCATION: BACHELOR'S DEGREE PREFERRED Additional ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Be Seen First

... every time zone. Position Highlights: * Role: Entry-level position with a potential annual ... Our industry-leading training and support will equip you with the tools to achieve your ...

next page

Showing results 1-20

Flex Time Entry Level Remote It Support information

See Sumter, SC salary details

$10

$16

$23

How much do flex time entry level remote it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for flex time entry level remote it support in Sumter, SC is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Flex Time Entry Level Remote It Support vs Help Desk Technician?

AspectFlex Time Entry Level Remote It SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentRemote, flexible hours, independent workRemote or on-site, customer-facing support
Industry UsageCommon in IT support and tech companiesWidely used across various industries for technical support
Job FocusTechnical troubleshooting, remote assistanceCustomer service, issue resolution, technical support

Both roles involve technical support and may require similar certifications. Flex Time Entry Level Remote It Support emphasizes flexible scheduling and remote work, while Help Desk Technicians often focus more on customer interaction. The roles overlap significantly, but the main difference lies in work hours and customer engagement style.

What are popular job titles related to Flex Time Entry Level Remote It Support jobs in Sumter, SC?

For Flex Time Entry Level Remote It Support jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Flex Time Entry Level Remote It Support jobs in Sumter, SC look for?

The top searched job categories for Flex Time Entry Level Remote It Support jobs in Sumter, SC are:

Infographic showing various Flex Time Entry Level Remote It Support job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $34,439 per year, or $16.6 per hour.

2nd and 3rd Level IT Support Technician

Praktikant / Werkstudent (w/m/d) Baumanagement

Alcolu, SC โ€ข Remote

$19.75 - $27.25/hr

Full-time

Medical

Re-posted 23 days ago


Job description

Company Description

Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.

Job Description

We are looking for a Level 2 / Level 3 IT Support Technician to join our IT team in a fully remote role. The position provides advanced technical support to internal users across different countries and global regions, while also contributing to system administration and network operations to ensure stable and secure IT services.

Due to the international scope of the role, working hours are not fixed and may include evening, night, weekend, or rotating shifts, depending on the regions being supported.
ย 

Key Responsibilities

  • Provide Level 2 and Level 3 IT support to internal users via ticketing systems, email, and remote support tools.
  • Support users located in multiple countries and time zones.
  • Diagnose and resolve advanced hardware, software, operating system, and connectivity issues.
  • Perform system administration tasks, including user environments, servers, and core IT services.
  • Provide network support, including troubleshooting LAN/WAN, VPN, DNS, DHCP, and connectivity issues.
  • Document incidents, requests, and resolutions accurately in the IT ticketing tool.
  • Escalate critical or complex issues to specialized teams or vendors when required.
  • Support user onboarding and offboarding (accounts, permissions, devices, access).
  • Follow IT procedures, standards, and security policies.
  • Contribute to improving support processes, system reliability, and user experience.

Working Model & Schedule

  • Fully remote position.
  • Shift-based role with no fixed working hours.
  • Availability to work evenings, night shifts, weekends, and on-call rotations, depending on business and regional needs.
  • Shift planning will be organized in advance according to operational requirements.

Technical additions

  • System Administration (Windows / basic Linux environments)
  • Active Directory / Azure AD
  • Network administration fundamentals
  • VPN, DNS, DHCP, and connectivity troubleshooting
  • Microsoft 365 administration
  • Endpoint and system troubleshooting

Ticket handling

  • SLAs and escalation management
  • Advanced incident prioritization based on urgency and business impact
  • Ownership of tickets through full resolution
  • Root cause analysis and continuous improvement

Knowledge base / documentation

  • Maintaining and updating FAQs, runbooks, procedures, and standard solutions
  • Documenting recurring incidents and resolutions
  • Supporting knowledge sharing within the IT team
Qualifications
  • Minimum 5 years of experience in IT Support, Service Desk, Systems Administration, or similar roles.
  • Proven experience working at Level 2 / Level 3 support.
  • Strong communication and problem-solving skills.
  • A HIGH LEVEL OF ENGLISH (C1) IS REQUIERED FOR THIS POSITION.
  • Willingness and availability to work in a fully remote, shift-based environment with non-fixed schedules, including night shifts.
Additional Information
  • To ensure your work-life balance, we offer the option of mobile working
  • We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
  • We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
  • Employees benefit from tax advantages related to their commuting expenses for the office
  • Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus schemeย 
  • Supporting career and family by receiving tax benefits for kindergarten expenses