ZipRecruiter

Log In

2

Flex Schedule Remote Customer Service Rep Jobs in Florida

Liveops

Remote Customer Service Representative

Largo, FL · Remote

$20/hr

Set your own schedule. * Provide a distraction-free home office. * Provide your own home office ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cocoa, FL · Remote

$20/hr

Set your own schedule. * Provide a distraction-free home office. * Provide your own home office ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Rep JobsFlex Schedule Remote Customer Service Rep JobsFlex Schedule Remote Customer Service Rep Jobs in Florida

Flex Schedule Remote Customer Service Rep information

What is a flex schedule remote customer service rep?

A Flex Schedule Remote Customer Service Rep is a customer service professional who works from home and has flexible working hours instead of a traditional 9-to-5 schedule. This role involves assisting customers via phone, email, or chat, addressing their questions, concerns, or technical issues. The flexible schedule allows employees to choose or adjust their shifts to better fit their personal lives, as long as they meet the company's requirements. This position is ideal for individuals seeking work-life balance and the ability to work remotely.

How does a flex schedule work for remote customer service reps, and what are the expectations for availability?

A flex schedule for remote customer service representatives typically allows you to choose from a range of shift options or adjust your working hours within certain guidelines set by the company. While this offers greater work-life balance, you may still be required to commit to core hours, meet weekly minimums, or coordinate with your team to ensure adequate coverage during peak periods. Flex schedules often require proactive communication and self-management to ensure all customer inquiries are handled promptly and service standards are met. It's important to clarify expectations with your employer regarding shift swapping, required meetings, and response times.

What are the key skills and qualifications needed to thrive as a flex schedule remote customer service rep, and why are they important?

To thrive as a Flex Schedule Remote Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and basic computer applications is typically required. Outstanding time management, self-motivation, and empathy help you excel in providing customer support from a remote setting. These skills and qualities are crucial for delivering responsive, effective service and maintaining customer satisfaction while working independently.

What is the difference between Flex Schedule Remote Customer Service Rep vs Part-Time Remote Customer Service Agent?

AspectFlex Schedule Remote Customer Service RepPart-Time Remote Customer Service Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hoursHome-based, limited hours
Employer UsageUsed by companies offering flexible scheduling optionsUsed by companies needing part-time support
Search IntentLooking for flexible, full or part-time remote customer service rolesSeeking part-time remote customer service positions

The main difference is that the Flex Schedule Remote Customer Service Rep offers flexible hours and potentially full-time work, while the Part-Time Remote Customer Service Agent typically works limited hours with a fixed schedule. Both roles require similar credentials and are home-based, but the flexibility and hours differ based on employer needs and job structure.

What are popular job titles related to Flex Schedule Remote Customer Service Rep jobs in Florida?

For Flex Schedule Remote Customer Service Rep jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Flex Schedule Remote Customer Service Rep jobs in Florida look for?

The top searched job categories for Flex Schedule Remote Customer Service Rep jobs in Florida are:

What cities in Florida are hiring for Flex Schedule Remote Customer Service Rep jobs?

Cities in Florida with the most Flex Schedule Remote Customer Service Rep job openings:

Flex Schedule Remote Customer Service Rep jobs near you
Infographic showing various Flex Schedule Remote Customer Service Rep job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Bilingual Remote Customer Service Rep

Paper Alternative Solutions, Inc

Miami, FL • Remote

$15/hr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Manage incoming customer calls, respond to questions, and resolve issues to ensure a positive customer experience.

  • Record all customer interactions in the Microsoft Dynamics Customer Service module and identify situations requiring further research.

  • Work efficiently in a high-volume environment, adhering to scheduled shifts and participating in training as required.

Job description

Description

**This is a remote position for Florida residents only!
Bilingual Remote Customer Service Representative


Eres fluido en espanol y ingles? Buscamos representantes bilingues de servicio al cliente.

**Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet.


Pay:.$15.00 per hour


Start date: Training class target is Sept. 25th. Apply today!


Home Workplace Requirements:

  • Must have hard-lined internet access (the ability to connect the equipment provided directly to your modem, not via WiFi) that includes speeds of 100 MB download and 10 MB upload speed minimum.
  • We supply the computer equipment.

Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment.

Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.

Requirements

Duties: Receive telephone calls and provide responses to callers. Identify situations that require further research and monitoring. Record all interactions in Microsoft Dynamics Customer Service module. Advise supervisor of issues and problems

Skills: 6 months or more experience dealing with the public. Excellent communication skills to understand and effectively respond to callers. Analytical skills to rapidly review and interpret data. Excellent keyboarding skills with PC and Windows operating system Interpersonal skill to respond in a concise and courteous manner.

Work Schedules:

  • Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)
  • Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )
  • Occasional overtime may be required, including working optional Saturday for training purposes.

Operation Schedule: Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.


Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.

Apply