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Flex Schedule Remote Customer Service Rep Jobs in Florida

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring ... scheduling options * Paid training and an easy-to-follow onboarding process to get you started

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Flex Schedule Remote Customer Service Rep information

What is the difference between Flex Schedule Remote Customer Service Rep vs Part-Time Remote Customer Service Agent?

AspectFlex Schedule Remote Customer Service RepPart-Time Remote Customer Service Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hoursHome-based, limited hours
Employer UsageUsed by companies offering flexible scheduling optionsUsed by companies needing part-time support
Search IntentLooking for flexible, full or part-time remote customer service rolesSeeking part-time remote customer service positions

The main difference is that the Flex Schedule Remote Customer Service Rep offers flexible hours and potentially full-time work, while the Part-Time Remote Customer Service Agent typically works limited hours with a fixed schedule. Both roles require similar credentials and are home-based, but the flexibility and hours differ based on employer needs and job structure.

How does a flex schedule work for remote customer service reps, and what are the expectations for availability?

A flex schedule for remote customer service representatives typically allows you to choose from a range of shift options or adjust your working hours within certain guidelines set by the company. While this offers greater work-life balance, you may still be required to commit to core hours, meet weekly minimums, or coordinate with your team to ensure adequate coverage during peak periods. Flex schedules often require proactive communication and self-management to ensure all customer inquiries are handled promptly and service standards are met. It's important to clarify expectations with your employer regarding shift swapping, required meetings, and response times.

What is a flex schedule remote customer service rep?

A Flex Schedule Remote Customer Service Rep is a customer service professional who works from home and has flexible working hours instead of a traditional 9-to-5 schedule. This role involves assisting customers via phone, email, or chat, addressing their questions, concerns, or technical issues. The flexible schedule allows employees to choose or adjust their shifts to better fit their personal lives, as long as they meet the company's requirements. This position is ideal for individuals seeking work-life balance and the ability to work remotely.

What are the key skills and qualifications needed to thrive as a flex schedule remote customer service rep, and why are they important?

To thrive as a Flex Schedule Remote Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and basic computer applications is typically required. Outstanding time management, self-motivation, and empathy help you excel in providing customer support from a remote setting. These skills and qualities are crucial for delivering responsive, effective service and maintaining customer satisfaction while working independently.

What are popular job titles related to Flex Schedule Remote Customer Service Rep jobs in Florida?

For Flex Schedule Remote Customer Service Rep jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Flex Schedule Remote Customer Service Rep jobs in Florida look for?

The top searched job categories for Flex Schedule Remote Customer Service Rep jobs in Florida are:

What cities in Florida are hiring for Flex Schedule Remote Customer Service Rep jobs?

Cities in Florida with the most Flex Schedule Remote Customer Service Rep job openings:

Flex Schedule Remote Customer Service Rep jobs near you
Infographic showing various Flex Schedule Remote Customer Service Rep job openings in Florida as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 50% In-person, and 50% Remote job distribution.

Remote Customer Service Representative - Pest Control Service Rep

Rowland Pest Management

Casselberry, FL • On-site, Remote

$16 - $21/hr

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time remote Customer Service Representative - Pest Control Service Rep to join our busy office team. Do you thrive when working in an upbeat, fast-paced office environment? Can you manage a variety of tasks and details without sacrificing quality customer service? Are you looking for an established company that supports its employees with continued growth and development opportunities? Can you see yourself having a job where you are valued and appreciated for your contributions? If so, please read on!

This full-time remote CSR position earns a competitive wage of $16.00 - $21.00 per hour. We provide excellent benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right Customer Service Representative - Pest Control Service Rep opportunity for you, apply today!

ABOUT ROWLAND PEST MANAGEMENT

We're a local family-operated company that proudly serves New Smyrna Beach and beyond. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - PEST CONTROL SERVICE REP

As a remote Customer Service Representative - Pest Control Service Rep for us, you get to provide superb customer service to our clients and help keep our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you keep open lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on our team and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services.

QUALIFICATIONS

  • 5+ years of verified customer service experience in a call center or similar fast-paced environment
  • Previous home services experience
  • Experienced in a general office, customer service, or sales role
  • Dispatch or routing experience
  • Strong verbal and written communication skills
  • Above average telephone skills and etiquette
  • The ability to work remotely

An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and CallRail software is a plus. Finally, an understanding of service agreements, price points when negotiating, and familiarity with routing/scheduling software is a plus. Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If yes, you might just be perfect for this CSR position!

ARE YOU READY TO JOIN OUR PEST CONTROL TEAM?

If you feel that you would be right for this remote Customer Service Representative - Pest Control Service Rep job, please fill out our initial 3-minute, mobile-friendly application. Please include your cover letter, resume, list of at least 3 references, and any other attributes that you think will be beneficial for this position in our pest control office. We look forward to meeting you!

Location: 32168

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