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Flex Schedule Avaya Support Engineer Jobs (NOW HIRING)

UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

Avaya Developer Description: Should have good communication along with requirement analysis skills ... Experience with configuration and support experience in a complex multi-layered network environment.

Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ. The Avaya UC Infrastructure Engineer will ...

Cisco IPT a huge plus IPT (Avaya and Cisco) and Legacy support coverage is 24*7, 24x7 Monitoring of ... Scheduled Reboot of voicemail servers for both IPT & Legacy infrastructure. Regional & Global Daily ...

Schedule: Monday- Friday 8 - 5 with hour lunch w/ a rotating weeking with 3 others. We are seeking ... Experience managing or integrating SaaS applications or CCaaS platforms (e.g., Avaya, Five9 ...

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Flex Schedule Avaya Support Engineer information

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$47

$72

How much do flex schedule avaya support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for flex schedule avaya support engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Flex Schedule Avaya Support Engineer vs Fixed Schedule Avaya Support Engineer?

AspectFlex Schedule Avaya Support EngineerFixed Schedule Avaya Support Engineer
Work HoursVariable, flexible hours based on shift needsSet, consistent daily hours
CertificationsTypically same certifications as fixed schedule roles (e.g., Avaya certifications)Same as flex schedule roles
Work EnvironmentSupport centers with rotating shiftsStandard office hours in support centers
Industry UsageCommon in 24/7 support environmentsCommon in traditional support roles

The main difference between a Flex Schedule Avaya Support Engineer and a Fixed Schedule Avaya Support Engineer lies in their work hours. Flex schedule roles offer variable hours to ensure 24/7 support coverage, while fixed schedule roles follow consistent daily hours. Both roles require similar certifications and work in support centers, but the flex schedule provides greater flexibility for work-life balance.

More about Flex Schedule Avaya Support Engineer jobs
What cities are hiring for Flex Schedule Avaya Support Engineer jobs? Cities with the most Flex Schedule Avaya Support Engineer job openings:
What states have the most Flex Schedule Avaya Support Engineer jobs? States with the most job openings for Flex Schedule Avaya Support Engineer jobs include:
Infographic showing various Flex Schedule Avaya Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

UC Field Support Engineer

Node.Digital

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

UC Field Support Engineer
Location: Irving, TX
Preferred: US Citizenship
Job Description:
The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams to ensure continuity of operations. This individual will support the day-to-day operation and maintenance of UC infrastructure, ensuring uninterrupted, secure, and high-quality UC services across all USCIS locations. The role includes supporting the transition toward a cloud-native, Microsoft Teams-based UC environment, coordinating security and compliance requirements, and contributing to continuous modernization initiatives.
Requirements
Required Skills:
  • Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony, Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services.
  • Proficiency in hardware and endpoint troubleshooting, incident resolution, and technical support.
  • Experience in managing service delivery and ensuring compliance with defined SLAs.
  • Technical knowledge of hybrid on-premises and cloud environments.
  • Ability to analyze performance data, service trends, and workload metrics.
  • Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders.
  • Strong problem-solving skills to detect and resolve UC service issues.

Nice To have Skills:
  • Familiarity with integration requirements and modernization objectives for UC solutions.
  • Knowledge of architectural leadership for enterprise UC solutions.
  • Advanced technical and operational expertise across UC services.

Certifications:
  • Relevant certifications in UC systems and solutions, such as Cisco Certified Network Professional (CCNP) Collaboration or similar.
  • Certifications in cloud services, such as Microsoft Certified: Azure Solutions Architect Expert or similar.

Benefits
We are proud to offer competitive compensation and benefits packages to include
  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K matching
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training