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Flex Schedule Avaya Support Engineer Jobs (NOW HIRING)

Worldwide TechServices

Avaya Engineer

Evansville, IN

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

Flex

Production Support Engineer

Columbia, SC · On-site

$38.75 - $50.75/hr

Flex is the diversified manufacturing partner of choice that helps market-leading brands design ... Drive timely resolution of shop floor escalations to maintain production schedules. * Design ...

Flex Ltd.

Production Support Engineer

Columbia, SC · On-site

$38.75 - $50.75/hr

Flex is the diversified manufacturing partner of choice that helps market-leading brands design ... Drive timely resolution of shop floor escalations to maintain production schedules. * Design ...

Avaya

SD · On-site

$157K - $207K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a ... Experience designing and supporting IVR and call-routing solutions * Experience integrating AI ...

AA2IT

Be Seen First

Avaya Engineer

Fort Worth, TX · On-site

$45 - $52/hr

Telecommunications Engineer Location: Forth Worth TX Duration: 9 months Required Experience ... support Cook Children's technical infrastructure. Jobs in this family are responsible for ...

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...

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Flex Schedule Avaya Support Engineer information

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How much do flex schedule avaya support engineer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for flex schedule avaya support engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Flex Schedule Avaya Support Engineer vs Fixed Schedule Avaya Support Engineer?

AspectFlex Schedule Avaya Support EngineerFixed Schedule Avaya Support Engineer
Work HoursVariable, flexible hours based on shift needsSet, consistent daily hours
CertificationsTypically same certifications as fixed schedule roles (e.g., Avaya certifications)Same as flex schedule roles
Work EnvironmentSupport centers with rotating shiftsStandard office hours in support centers
Industry UsageCommon in 24/7 support environmentsCommon in traditional support roles

The main difference between a Flex Schedule Avaya Support Engineer and a Fixed Schedule Avaya Support Engineer lies in their work hours. Flex schedule roles offer variable hours to ensure 24/7 support coverage, while fixed schedule roles follow consistent daily hours. Both roles require similar certifications and work in support centers, but the flex schedule provides greater flexibility for work-life balance.

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Flex Schedule Avaya Support Engineer jobs near you
Infographic showing various Flex Schedule Avaya Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Avaya Telecom Engineer

Charlotte, NC • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 13 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination