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Flex Schedule Avaya Support Engineer Jobs (NOW HIRING)

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

... supported out-of-the-box. 3. Experience building or customizing Pluggable Widgets using React ... Avaya Engineer to lead the convergence of rapid application development and enterprise-grade ...

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...

Production Support Engineer

Columbia, SC

$38.75 - $50.75/hr

Flex is the diversified manufacturing partner of choice that helps market-leading brands design ... Drive timely resolution of shop floor escalations to maintain production schedules. * Design ...

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

Be Seen First

Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. * Implement ... Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is ...

Production Support Engineer

Columbia, SC · On-site

$38.75 - $50.75/hr

Flex is the diversified manufacturing partner of choice that helps market-leading brands design ... Drive timely resolution of shop floor escalations to maintain production schedules. * Design ...

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Flex Schedule Avaya Support Engineer information

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$28

$47

$72

How much do flex schedule avaya support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for flex schedule avaya support engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Flex Schedule Avaya Support Engineer vs Fixed Schedule Avaya Support Engineer?

AspectFlex Schedule Avaya Support EngineerFixed Schedule Avaya Support Engineer
Work HoursVariable, flexible hours based on shift needsSet, consistent daily hours
CertificationsTypically same certifications as fixed schedule roles (e.g., Avaya certifications)Same as flex schedule roles
Work EnvironmentSupport centers with rotating shiftsStandard office hours in support centers
Industry UsageCommon in 24/7 support environmentsCommon in traditional support roles

The main difference between a Flex Schedule Avaya Support Engineer and a Fixed Schedule Avaya Support Engineer lies in their work hours. Flex schedule roles offer variable hours to ensure 24/7 support coverage, while fixed schedule roles follow consistent daily hours. Both roles require similar certifications and work in support centers, but the flex schedule provides greater flexibility for work-life balance.

More about Flex Schedule Avaya Support Engineer jobs
What cities are hiring for Flex Schedule Avaya Support Engineer jobs? Cities with the most Flex Schedule Avaya Support Engineer job openings:
What states have the most Flex Schedule Avaya Support Engineer jobs? States with the most job openings for Flex Schedule Avaya Support Engineer jobs include:
What job categories do people searching Flex Schedule Avaya Support Engineer jobs look for? The top searched job categories for Flex Schedule Avaya Support Engineer jobs are:
Infographic showing various Flex Schedule Avaya Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 20% Internship, 10% As Needed, 25% Full Time, 6% Contract, and 38% Nights. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Sr. UC Field Support Engineer

Aasritha infotech Inc

Orlando, FL • On-site

Other

Posted 2 days ago


Job description

Job Title: Sr. UC Field Support Engineer

Location: Orlando, FL (Onsite)

Duration: Long Term Contract

Technical Skills: Years/Level of Experience

Unified Communication and Collaboration Operations    (7-10 yrs. Experience)

Video Conferencing Infrastructure                                        (7-10 yrs. Experience)

Cisco UCCE                                                                                 (3-5 yrs. experience)

Avaya Voice Solutions                                                              (7-10 yrs. Experience)

Role Description: 

  • Lead UC field support operations for USCIS Southeast region
  • Provide Tier I and Tier II technical support for UC services at Orlando field office and regional client sites
  • Support 600+ VTC rooms including setup, configuration, troubleshooting, and user training
  • Manage digital signage deployments and ongoing support (250 players across enterprise)
  • Troubleshoot UC endpoints (desk phones, softphones, conference room equipment, smart boards)
  • Coordinate and lead regional UC equipment deployments and installations
  • Provide hands-on technical support for conference room AV systems, displays, projections, microphones
  • Support VTC bridge sessions (Point-to-Point, Webex, PEXIP/CVI to Teams)
  • Manage secure telephone installations and support (<100 secure phones enterprise-wide)
  • Respond to UC incidents and service requests with timely resolution
  • Coordinate with vendors and contractors for UC equipment installation and maintenance
  • Mentor and provide technical guidance to UC Field Support Engineers
  • Travel to client sites within Southeast region as needed for on-site support
  • Participate in on-call rotation for after-hours UC support
  • Document UC issues, resolutions, and lessons learned in knowledge base
  • Support asset management and inventory tracking for UC equipment
  • Provide user training and orientation for UC systems and equipment

Experience:

**7+ years UC experience with Cisco CCNP Collaboration (or higher).**

**Experience in leading large deployments and migrations, providing Tier 3 escalation support, developing standards and automation, VTC, digital signage, paging, telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS, and related protocols across large, geographically dispersed networks..**

3+ years team lead or senior engineer experience

Hands-on experience with VTC systems, conference room AV, telephony endpoints

Experience supporting multiple sites and regional operations

Expert in: VTC systems, conference room AV, desk phones, softphones, video bridging

Strong knowledge: Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV

Familiarity with: Troubleshooting methodologies, ticketing systems (ServiceNow), asset management

AV/VTC certifications (CTS, Cisco, Polycom, Logitech) preferred

Microsoft Teams or Avaya support certifications desired

ITIL Foundation (preferred)

Education Level: Bachelors degree

Work Location   On-site (Government / AFS Site): Orlando, Florida

On-site %: 100%

Off-site (Contractor Site):  Up to 25% Travel

Special Requirements  

Work Authorization: s

Clearance Required: Public Trust; Full Clearance