Sr. UC Field Support Engineer Location: Orlando, FL Required Clearance: Public Trust Since 1999 ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:
Sr. UC Field Support Engineer Location: Orlando, FL Required Clearance: Public Trust Since 1999 ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with:
Avaya Telecom Engineer
Charlotte, NC · On-site
Senior Avaya Telecom Engineer Location: Charlotte, NC Key Responsibilities * System Design ... Operations & Support: * Provide advanced troubleshooting and technical support for Avaya systems ...
Quick apply
Avaya Telecom Engineer
Charlotte, NC · On-site
Senior Avaya Telecom Engineer Location: Charlotte, NC Key Responsibilities * System Design ... Operations & Support: * Provide advanced troubleshooting and technical support for Avaya systems ...
UC Field Support Engineer
Orlando, FL · On-site
UC Field Support Engineer Requirements: Must be able to obtain a security clearance 12 month ... Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV - Familiarity with:
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Orlando, FL · On-site
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Avaya Administrator
Jersey City, NJ · On-site
$63.68 - $71.68/hr
Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...
Avaya Administrator
Jersey City, NJ · On-site
$63.68 - $71.68/hr
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Charlotte, NC · On-site
$73.67/hr
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Senior Avaya Contact Center Engineer
Charlotte, NC · On-site
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Evansville, IN · On-site
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Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...
Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...
Role : Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1 ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...
New
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Richmond, VA · On-site
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Avaya Integration Engineer
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Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic ... scheduled rotation basis - Experience with network fundamentals including TCP/IP networking (IPv4 ...
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Senior Front End Engineer - Avaya Infinity Platform
$114K - $158K/yr
At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...
Senior Front End Engineer - Avaya Infinity Platform
$114K - $158K/yr
At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...
Senior Front End Engineer - Avaya Infinity Platform
OR · On-site +1
$114K - $158K/yr
At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...
Senior Front End Engineer - Avaya Infinity Platform
OR · On-site +1
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VTC Engineer with Security Clearance
Orlando, FL · On-site
$100K - $130K/yr
... Engineers. • Travel to client sites within Southeast region as needed for on-site support. • ... Avaya support certifications desired. • ITIL Foundation (preferred). #CJPOST
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Orlando, FL · On-site
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Columbia, SC · On-site
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Columbia, SC · On-site
$38.75 - $50.75/hr
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Sr UC Field Support Engineer
Orlando, FL · On-site
Mentor and provide technical guidance to UC Field Support Engineers. * Travel to client sites ... Microsoft Teams or Avaya support certifications desired. * ITIL Foundation (preferred)
Sr UC Field Support Engineer
Orlando, FL · On-site
Mentor and provide technical guidance to UC Field Support Engineers. * Travel to client sites ... Microsoft Teams or Avaya support certifications desired. * ITIL Foundation (preferred)
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Phoenix, AZ · On-site
$96K - $132K/yr
Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a ... Experience designing and supporting IVR and call-routing solutions * Experience integrating AI ...
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Avaya Engineer ( AI/ML )
Phoenix, AZ · On-site
$96K - $132K/yr
Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a ... Experience designing and supporting IVR and call-routing solutions * Experience integrating AI ...
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At Avaya, you'll find a community that values your contributions and supports your growth every ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...
Portland, OR (Onsite) We are seeking an experienced Senior Voice Engineer - Avaya to provide L3 support for enterprise voice and unified communications environments. The ideal candidate will have ...
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Portland, OR (Onsite) We are seeking an experienced Senior Voice Engineer - Avaya to provide L3 support for enterprise voice and unified communications environments. The ideal candidate will have ...
UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...
UC Field Support Engineer Location: Irving, TX Preferred: US Citizenship The UC Field Support ... Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony ...
Flex Schedule Avaya Support Engineer information
See salary details
$28.85 - $32.80
12% of jobs
$32.80 - $36.76
9% of jobs
$37.75 is the 25th percentile. Wages below this are outliers.
$36.76 - $40.71
18% of jobs
The median wage is $42.60 / hr.
$40.71 - $44.67
24% of jobs
$44.67 - $48.62
9% of jobs
$48.62 - $52.58
2% of jobs
$56.04 is the 75th percentile. Wages above this are outliers.
$52.58 - $56.53
2% of jobs
$56.53 - $60.49
2% of jobs
$60.49 - $64.44
16% of jobs
$64.44 - $68.40
2% of jobs
$68.40 - $72.36
4% of jobs
$28
$47
$72
How much do flex schedule avaya support engineer jobs pay per hour?
What is the difference between Flex Schedule Avaya Support Engineer vs Fixed Schedule Avaya Support Engineer?
| Aspect | Flex Schedule Avaya Support Engineer | Fixed Schedule Avaya Support Engineer |
|---|---|---|
| Work Hours | Variable, flexible hours based on shift needs | Set, consistent daily hours |
| Certifications | Typically same certifications as fixed schedule roles (e.g., Avaya certifications) | Same as flex schedule roles |
| Work Environment | Support centers with rotating shifts | Standard office hours in support centers |
| Industry Usage | Common in 24/7 support environments | Common in traditional support roles |
The main difference between a Flex Schedule Avaya Support Engineer and a Fixed Schedule Avaya Support Engineer lies in their work hours. Flex schedule roles offer variable hours to ensure 24/7 support coverage, while fixed schedule roles follow consistent daily hours. Both roles require similar certifications and work in support centers, but the flex schedule provides greater flexibility for work-life balance.

Sr. UC Field Support Engineer 102277 with Security Clearance
Orlando, FL • On-site
Other
Posted 15 days ago
Job description
Sr. UC Field Support Engineer
Location: Orlando, FL
Required Clearance: Public Trust Since 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay. Job Responsibilities: * Lead UC field support operations for USCIS Southeast region. * Provide Tier I and Tier II technical support for UC services at Orlando field office and regional client sites. * Support 600+ VTC rooms including setup, configuration, troubleshooting, and user training. * Manage digital signage deployments and ongoing support (250 players across enterprise). * Troubleshoot UC endpoints (desk phones, softphones, conference room equipment, smart boards) * Coordinate and lead regional UC equipment deployments and installations. * Provide hands-on technical support for conference room AV systems, displays, projections, microphones. * Support VTC bridge sessions (Point-to-Point, Webex, PEXIP/CVI to Teams). * Manage secure telephone installations and support (<100 secure phones enterprise-wide). * Respond to UC incidents and service requests with timely resolution. * Coordinate with vendors and contractors for UC equipment installation and maintenance. * Mentor and provide technical guidance to UC Field Support Engineers. * Travel to client sites within Southeast region as needed for on-site support. * Participate in on-call rotation for after-hours UC support. * Document UC issues, resolutions, and lessons learned in knowledge base. * Support asset management and inventory tracking for UC equipment. * Provide user training and orientation for UC systems and equipment.
Required Skills: * 7+ years UC experience with Cisco CCNP Collaboration (or higher). * Experience in leading large deployments and migrations, providing Tier 3 escalation support, developing standards and automation, VTC, digital signage, paging, telecom, LAN, SIP, ISDN, ePRI/PRI/POTS, unicast/multicast, local exchange carriers, IP-PBX, QoS, and related protocols across large, geographically dispersed networks.
* 3+ years team lead or senior engineer experience. * Hands-on experience with VTC systems, conference room AV, telephony endpoints. * Experience supporting multiple sites and regional operations. * Expert in: VTC systems, conference room AV, desk phones, softphones, video bridging. * Strong knowledge: Avaya phones, Microsoft Teams devices, Cisco endpoints, digital signage, IPTV. * Familiarity with: Troubleshooting methodologies, ticketing systems (ServiceNow), asset management. * AV/VTC certifications (CTS, Cisco, Polycom, Logitech) preferred. * Microsoft Teams or Avaya support certifications desired. * ITIL Foundation (preferred).
Education: Bachelor’s Degree
About Information Technology Engineering
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Englewood, CO, US
Year founded
1996