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Flex Representative Jobs in Ohio (NOW HIRING)

Serv-U-Success

Store Representative - Days, FLEX

Medina, OH · On-site

$17 - $19/hr

As a Store Representative , you'll play a vital role in ensuring products are stocked, displays are ... Vision insurance $17 - $19 an hour Included Shift Premiums: $1/hr for FLEX premium Our Mission is ...

Serv-U-Success

Store Representative - Days, FLEX

Medina, OH · On-site

$17 - $19/hr

As a Store Representative , you'll play a vital role in ensuring products are stocked, displays are ... Vision insurance $17 - $19 an hour Included Shift Premiums: $1/hr for FLEX premium Our Mission is ...

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Flex Representative information

What is a flex representative?

A Flex Representative is a versatile employee, often in companies like Amazon, who is assigned to various roles or departments based on business needs. Their primary responsibility is to fill in for absent employees or help out in areas experiencing higher demand. This role requires flexibility, adaptability, and the ability to quickly learn new tasks. Flex Representatives can work in warehouses, customer service, or other operational areas, ensuring smooth business operations. The position is ideal for individuals who enjoy variety in their work and can adjust to changing environments.

What are the key skills and qualifications needed to thrive as a flex representative, and why are they important?

To thrive as a Flex Representative, strong customer service abilities, problem-solving skills, and a high school diploma or equivalent are generally required. Familiarity with CRM systems, point-of-sale software, and scheduling tools is often necessary. Outstanding communication, adaptability, and time management set top performers apart in this role. These skills and qualities are crucial for efficiently addressing customer needs and adapting to changing assignments in dynamic environments.

What are the typical challenges faced by flex representatives when managing fluctuating workloads?

Flex Representatives often encounter varying workloads due to changing customer demands and shifting priorities. Adapting quickly to these fluctuations requires strong time management and the ability to prioritize tasks efficiently. Additionally, Flex Representatives may need to coordinate with multiple teams or departments, which can sometimes present communication challenges. Employers typically provide training and support to help representatives stay agile and maintain high-quality service during peak periods.

What is the difference between Flex Representative vs Customer Service Associate?

AspectFlex RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFlexible schedules, remote or on-site, in retail or service industriesTypically on-site in retail or call centers
Employer & Industry UsageUsed by retail, logistics, and service companies for flexible staffingCommon in retail, hospitality, and customer support sectors

The main difference is that Flex Representatives often have flexible schedules and may work remotely, focusing on customer interactions across various industries. Customer Service Associates usually work on-site with a more fixed schedule, providing direct support to customers. Both roles require strong communication skills but differ mainly in work flexibility and environment.

What are the most commonly searched types of Representative jobs in Ohio?

The most popular types of Representative jobs in Ohio are:

What cities in Ohio are hiring for Flex Representative jobs?

Cities in Ohio with the most Flex Representative job openings:

Flex Representative jobs near you

Store Representative - Days, FLEX

Serv-U-Success

Medina, OH • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Serv-U-Success rating

5.2

Company rating: 5.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

571st of 739 rated retailers

Job description

- Starting at $16.00/hr, up to $18.00/hr (based on experience)
- Plus an additional $1/hr for FLEX Travel premium
- Based out of Medina with travel to Stow, Cleveland, Richmond Heights, and Mentor
- Full-Time, Day Shift: 6:00 am - 6:00 pm Availability
- Availability needed on weekdays and weekends
 
 
Be the reason our stores look their best.
 
Do you enjoy staying active, working as part of a team, and making a direct impact on the customer experience? As a Store Representative, you'll play a vital role in ensuring products are stocked, displays are set, and stores are customer-ready every day. You'll work hands-on in the store, supporting merchandising, project execution, and store operations while building strong relationships with customers and teammates.
 
As a Store Representative, you'll be part of a team that values quality, teamwork, and continuous growth. We provide hands-on training, opportunities to build new skills, and a supportive, people-first culture where your work makes a visible impact every day. Whether you're starting your career or looking to grow in retail operations, this is an opportunity to develop, contribute, and succeed. If you're dependable, take pride in quality work, and thrive in a fast-paced environment, we'd love to have you on our team.
 
This position does require travel within a defined territory. 
 
 
Wonder what it's like working at Serv-U-Success? Check out this video: https://youtu.be/A5-Fova_4us
 
What You'll Do:
  • Stock shelves, rotate products, and maintain organized, customer-ready displays.
  • Execute merchandising projects, resets, remodels, and other in-store assignments.
  • Keep backrooms and work areas clean, organized, and safe.
  • Greet customers, assist with product questions, and provide outstanding service.
  • Work collaboratively with Store Managers, Assistant Store Managers, and fellow team members to complete daily priorities.
  • Use technology to track time, report completed work, and support project execution.
  • Maintain a safe work environment by following safety procedures and reporting hazards promptly.
  • Adapt to changing priorities while consistently delivering high-quality work.
Desired Skills & Qualifications:
  • High school diploma, GED, or equivalent experience.
  • Retail, grocery, merchandising, or customer service experience is a plus.
  • Strong communication and teamwork skills.
  • Dependable, self-motivated, and able to work independently with attention to detail.
  • Ability to prioritize tasks and work efficiently in a fast-paced environment.
  • Flexible availability, including evenings, weekends, holidays, and varied shifts.
  • Willingness to travel between locations as scheduled and assigned, both in the local pod and the wider region 
  • Depending on the specific position, a valid driver's license, proof of auto insurance, and a Department of Motor Vehicles check may be required.
Physical Requirements:
  • Ability to stand and walk throughout the shift.
  • Frequently bend, kneel, squat, reach, and climb a step ladder.
  • Lift and carry products weighing up to 30 pounds independently and up to 50 pounds with assistance.
  • Safely move merchandise, carts, and equipment as needed.
Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
$17 - $19 an hour
Included Shift Premiums:
$1/hr for FLEX premium
Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.

We show our Values in everything we do:
- Passion - We energize, engage, and inspire others because we love what we do and how we do it.
- Empowerment - We have permission to take risks, be transparent, and do the right thing to serve our customers and team.
- Innovation - We are relentlessly curious and determined to find a better way of doing things together.
- Balance - We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.
- Teamwork - We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.

At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.
 
In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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