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Flex Pos Technical Support Jobs in Romeoville, IL

... technical support and problem-solving in a fast-paced retail environment. Essential Functions ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

Technical Architect

Matteson, IL · Hybrid

$65.50 - $79/hr

Knowledge of Oracle Xstore POS * Knowledge of Oracle EBS 12.1 PHYSICAL DEMANDS Reasonable ... supported. Position requires a minimum of 40 hours per week in a fast-paced environment. JOB ...

Venue Technician - Chicago

Chicago, IL · On-site

$38K - $48K/yr

Technology Manager Position Overview Technical Support As a Venue Technician, you play a key role ... This includes simulators, PCs, laptops, printers, radios, Point of Sale (POS) systems, and other on ...

Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations ... Experience supporting payment hardware, POS systems and in-person payment solutions, including ...

Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations ... Experience supporting payment hardware, POS systems and in-person payment solutions, including ...

Our support line runs 5:00am CT - 8:00pm CT (a 15-hour, coast-to-coast window), Monday-Friday, with ... Resolve diverse technical issues including POS troubleshooting, inventory sync problems, accounting ...

Product Support Specialist

Chicago, IL · On-site

$55 - $75/hr

Provide exceptional support via Intercom chat, email, and phone to hardware and paint store owners and their staff Resolve diverse technical issues including POS troubleshooting, inventory sync ...

Flex Associate

Chicago, IL · On-site

$15 - $17/hr

They may assist in selling and support functions in the store which include sales and customer ... Efficiently and accurately process sales transactions using the POS register system and adhere to ...

Flex Associate

Chicago, IL · On-site

$15 - $17/hr

They may assist in selling and support functions in the store which include sales and customer ... Efficiently and accurately process sales transactions using the POS register system and adhere to ...

Flex Associate - PT

Chicago, IL · On-site

$15 - $17/hr

They may assist in selling and support functions in the store which include sales and customer ... Efficiently and accurately process sales transactions using the POS register system and adhere to ...

Flex Associate - PT

Chicago, IL · On-site

$15 - $17/hr

They may assist in selling and support functions in the store which include sales and customer ... Efficiently and accurately process sales transactions using the POS register system and adhere to ...

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Flex Pos Technical Support information

See Romeoville, IL salary details

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How much do flex pos technical support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for flex pos technical support in Romeoville, IL is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.94 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Pos Technical Support jobs in Romeoville, IL?

The most popular types of Pos Technical Support jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Flex Pos Technical Support jobs?

Cities near Romeoville, IL with the most Flex Pos Technical Support job openings:

Technical Support/ Customer Support

Collabera

Naperville, IL

Contractor

Re-posted 12 days ago


Key responsibilities

  • Troubleshoot and resolve complex issues related to point of sale, back office, and credit card processing systems.

  • Interact with site personnel, third-party vendors, and other representatives to coordinate issue resolution and escalate problems when necessary.

  • Perform hardware and software support, including remote access troubleshooting, system investigation, and maintaining knowledge base documentation.


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Location : 150 W Warrenville Road - Naperville, IL (60563)

Duration : 3+ months(With a high possibility of extension)

Job Description:

The Technical Support Agent is responsible for complex issue resolution affecting the point of sale, back office and credit card processing for all channels of trade.

Provides support for hardware and software related issues.

Dispatches to third party vendors and monitoring issue to resolution.

The responsibilities include interacting with site personnel, third party vendors and other BP representatives.

Position requires effective problem solving, a thorough understanding of software applications and the interdependencies of site configuration when investigating issues, advanced troubleshooting skills and the ability to learn new concepts quickly.

Utilizes remote access to re-establish customer based systems.

Recognizes when an escalation is required and communicates with vendor and site operator to ensure required servicing is appropriately coordinated. 

Key Accountabilities:

Advanced troubleshooting of POS and Back office hardware, software, networking, credit card processing, accounting data journey and variance issues 

Provides Level II technical support and resolve escalated customer problems 

Prioritize and handles daily activities for unresolved escalations and follows up with the site as needed 

Contacts and works with the site personnel to resolve issues 

Escalate to third party vendors and works with the vendors until issues are resolved 

Identify chronic issues affecting a site performance 

Provide software and hardware support for proprietary systems on Win 95, MSDOS, Win 2000, Win XP 

Support for LAN and IP based systems 

Perform problem investigation and research to resolve system related issues: search databases containing records of problems, symptoms & solutions.

Consult vendor documentation and information systems for symptoms & solutions. 

Provide technical assistance for field representatives 

Record and maintain information about all assigned user problems in the customer management system 

Creating and updating knowledge base documentation for continuous improvement 

Qualifications

Bachelor's degree or equivalent experience preferred.

Minimum 2 years technical software support.

Experience with MSDOS, Win 95, Win NT, Win 2000, Win XP, SQL and Databases.

Strong PC skills including MS Office and ability to navigate and use software.

A+ and Network+ certification preferred.

Experience with VNC and Remote desktop preferred.

Minimum 1 year Point of Sales troubleshooting experience preferred.

Minimum 1 year network related experience preferred.

Accounting experience preferred.

Additional Information

To know more about this opportunity, please contact:

Himanshu Prajapat

himanshu.prajapat(at)collabera.com

973-606-3290


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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