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Director Pos Technical Support Jobs in Romeoville, IL

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Vivid Seats

Support Specialist (Skybox)

Chicago, IL

$43K/yr

This is a unique opportunity to work on a tight-knit team with direct involvement in the product ... internal POS system Skybox and its functionality. * Familiarize yourself with user technical ...

F1 Arcade

Venue Technician - Chicago

Chicago, IL

$38K - $48K/yr

This includes simulators, PCs, laptops, printers, radios, Point of Sale (POS) systems, and other on ... directed. Skills Required * Experience: At least one to two years of hands-on technical support ...

Vivid Seats

Support Specialist (Skybox)

Chicago, IL · On-site

$43K/yr

This is a unique opportunity to work on a tight-knit team with direct involvement in the product ... internal POS system Skybox and its functionality. * Familiarize yourself with user technical ...

Vivid Seats

Support Specialist (Skybox)

Chicago, IL

$43K/yr

This is a unique opportunity to work on a tight-knit team with direct involvement in the product ... internal POS system Skybox and its functionality. * Familiarize yourself with user technical ...

Stripe

Technical Connectivity Specialist

Chicago, IL · On-site

Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations ... Experience supporting payment hardware, POS systems and in-person payment solutions, including ...

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Showing results 1-20

All JobsPos Technical Support JobsDirector Pos Technical Support JobsDirector Pos Technical Support Jobs in Romeoville, IL

Director Pos Technical Support information

See Romeoville, IL salary details

$38.7K

$125.8K

$279.4K

How much do director pos technical support jobs pay per year?

As of Jul 30, 2026, the average yearly pay for director pos technical support in Romeoville, IL is $125,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $187,100.00 per year, depending on experience, location, and employer.

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

What are the most commonly searched types of Pos Technical Support jobs in Romeoville, IL? The most popular types of Pos Technical Support jobs in Romeoville, IL are:
What job categories do people searching Director Pos Technical Support jobs in Romeoville, IL look for? The top searched job categories for Director Pos Technical Support jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Director Pos Technical Support jobs? Cities near Romeoville, IL with the most Director Pos Technical Support job openings:
Director Pos Technical Support jobs near you
Infographic showing various Director Pos Technical Support job openings in Romeoville, IL as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $125,805 per year, or $60.5 per hour.

POS Support Lead | Atlanta

Photon

Chicago, IL • On-site

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team, ensuring efficient system performance, and providing exceptional support to both internal stakeholders and customers.
Key Responsibilities:
  • Team Leadership: Lead and mentor the POS support team, fostering a customer-centric culture and ensuring high-quality service delivery.
  • System Management: Oversee the installation, configuration, and maintenance of POS systems, ensuring optimal performance and reliability.
  • Technical Support: Act as the primary point of contact for escalated technical issues, providing timely and effective resolutions.
  • Collaboration: Work closely with other departments to identify system requirements, implement enhancements, and streamline support processes.
  • Training and Development: Develop training materials and conduct sessions to enhance team knowledge and skills related to POS systems.
  • Performance Monitoring: Monitor system performance metrics, generate reports, and implement improvements to enhance efficiency.
  • Vendor Management: Maintain productive relationships with third-party vendors, ensuring service level agreements are met and issues are promptly addressed.

Qualifications:
  • Education: Bachelor's degree in Information Technology, Business Administration, or a related field.
  • Experience: Minimum of 5 years in a technical support role, with at least 2 years in a leadership position, preferably within a retail environment.
  • Technical Skills: Proficiency in POS systems, hardware troubleshooting, and familiarity with mobile operating platforms (Android and iOS).
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on customer service and team collaboration.
  • Problem-Solving: Strong analytical skills with the ability to address complex technical issues efficiently.

Compensation, Benefits and Duration
Minimum Compensation: USD 32,000
Maximum Compensation: USD 112,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post

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