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Flex Help Desk Hospital Jobs (NOW HIRING)

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture ...

TEKsystems

Help Desk Anayst

Memphis, TN

$20 - $22/hr

A TEKsystems client in Memphis, TN is seeking a Help Desk Analyst to provide technical support and ... Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

Help Desk Support

Westlake, OH

$25 - $35/hr

Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

New

TEKsystems

Help Desk Support

Westlake, OH

$25 - $35/hr

Skills ticketing system, customer service oriented, Troubleshooting, Service desk, Help desk, Phone ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

New

TEKsystems

Help Desk Anayst

Memphis, TN

$20 - $22/hr

A TEKsystems client in Memphis, TN is seeking a Help Desk Analyst to provide technical support and ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

DeLallo Foods

Help Desk Technician

Mount Pleasant, PA · On-site

$19.50 - $26.25/hr

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office. This ... Vision Hospital Indemnity Term Life Insurance Pre-tax spending accounts Free flu shots (all ...

DeLallo

Help Desk Technician

Mount Pleasant, PA · On-site

$17.75 - $23.75/hr

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office. This ... Hospital Indemnity * Term Life Insurance * Pre-tax spending accounts * Free flu shots (all ...

TeamLogic IT

Help Desk Technician

Woburn, MA · On-site

$21.25 - $28.75/hr

Help Desk Technician TeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed ... Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges ...

Arizona Priority Care

Help Desk Technician

Chandler, AZ

$19.75 - $26.50/hr

... hospitals and ancillary providers. We have operated in the Arizona market for more than 14 years ... The Help Desk Technician I serves as the first and primary point of contact for all IT support ...

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Flex Help Desk Hospital information

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How much do flex help desk hospital jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for flex help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Flex Help Desk Hospital vs Help Desk Technician?

AspectFlex Help Desk HospitalHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHealthcare IT support, hospital settingsCorporate or retail IT support, various industries
Employer & IndustryHospitals, healthcare providersIT service providers, corporate offices

Flex Help Desk Hospital and Help Desk Technician roles both require technical support skills and certifications like CompTIA A+. However, Flex Help Desk Hospital focuses on healthcare IT support within hospital environments, while Help Desk Technicians serve a broader range of industries. The hospital role emphasizes healthcare-specific systems and patient data security, making it ideal for those interested in healthcare IT support.

What cities are hiring for Flex Help Desk Hospital jobs? Cities with the most Flex Help Desk Hospital job openings:
What are the most commonly searched types of Help Desk Hospital jobs? The most popular types of Help Desk Hospital jobs are:
What states have the most Flex Help Desk Hospital jobs? States with the most job openings for Flex Help Desk Hospital jobs include:
Flex Help Desk Hospital jobs near you

Help Desk Coordinator | Onsite @ Alverno College

Ellucian

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Together we are powering the future of Higher Education
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
The Help Desk Coordinator serves as the primary point of contact for technology support across campus, ensuring timely and effective resolution of IT issues for faculty, staff, and students. This role blends technical expertise with exceptional customer service and organizational skills to maintain a responsive and user-friendly help desk environment.
Where you will make an impact
Help Desk Operations
  • Manage daily operation of help desk including ticket intake, assignment, escalation, and resolution tracking
  • Maintain and update the help desk service catalog, knowledge base, and documentation
  • Monitor service levels and ensure timely responses to support requests
  • Manage student workers and develop student training program

User Support
  • Provide tier 1 technical support for hardware, software, network, and account-related issues
  • Provide tier 2 support for hardware and software
  • Escalate tier 3 support for hardware and software
  • Train and assist users in basic troubleshooting and use of campus technologies
  • Coordinate with IT staff to resolve complex issues and ensure follow-through

Communication & Coordination
  • Serve as liaison between IT Services and campus departments
  • Communicate system outages, updates, and scheduled maintenance to the campus community
  • Oversee IT onboarding processes for new employees and students and provide technology orientation
  • Assist with development of IT policies, procedures, and documentation
  • Maintain IT external website, Teams site, and MyAlverno site

Reporting & Improvement
  • Generate weekly and monthly reports on key IT service delivery metrics including help desk performance and user satisfaction
  • Identify trends and recommend improvements to support processes and tools - including case management tool
  • Participate in planning and implementation of IT projects and upgrades

What you will bring
  • 2+ years of experience in a help desk or technical support role
  • Strong working knowledge of Windows, macOS, and common software applications
  • Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, or similar)
  • CompTia A+ or ITIL certification or equivalent is a plus

Extra credit
  • Exceptional customer service orientation with a problem-solving mindset
  • Enthusiasm for learning and sharing new technologies
  • Strong interpersonal and communication skills
  • Analytical skills for identifying recurring issues and recommending improvements
  • Ability to multitask, prioritize, and work independently in a fast-paced environment

What makes #Ellucianlife
  • Comprehensive health coverage: medical, dental, and vision
  • Flexible time off
  • Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
  • 401k w/ match & BrightPlan - to help you save for the future
  • Parental Leave
  • 5 charitable days to support the community that supports us
  • Telemedicine
  • Wellness
    • Headspace Care (mental health)
    • Wellbeats (virtual fitness classes)
  • RethinkCare & Wellthy- caregiver support
  • Diversity and inclusion programs which provide access to internal employee resource groups
  • Employee referral bonuses to encourage the addition of great new people to the team
  • We Foster a learning culture with:
    • Education Assistance Program
    • Professional development opportunities
    • LinkedIn Learning

#LI-JG1
#On-site

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