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Flex Email Chat Support Jobs in Iowa (NOW HIRING)

Ryko Solutions

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Respond promptly and professionally to customer inquiries via phone, email, and e-commerce chat/support channels * Process parts orders accurately in the ERP/order management system * Provide ...

Access Dubuque

RN Flex Pool

Dubuque, IA · On-site

Certification in Basic Life Support (BLS) * Fulfillment of licensure of the State of Wisconsin for ... Human Resources 1400 Eastside Rd Platteville, WI 53818 Phone: (608) 342-4796 Email: [email ...

Ryko Solutions

Customer Service Representative

Grimes, IA · On-site

$15.75 - $21.50/hr

Respond promptly and professionally to customer inquiries via phone, email, and e-commerce chat/support channels * Process parts orders accurately in the ERP/order management system * Provide ...

Kuder Inc

Support Specialist

Adel, IA · On-site

Identify and transfer support calls, chat, email and/or other communications to appropriate team members * Collaborate with programmers to explain errors and/or recommend modifications in programs.

Genpact

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Handle incoming customer queries via phone, email, chat, or social media.Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...

Vivian Health

Flex RN in Larchwood, IA

Larchwood, IA · On-site

Provides adequate assistance and support to delegates to ensure safe, reliable administration of ... email to talent@sanfordhealth.org. Good Samaritan has a Drug Free Workplace Policy. An accepted ...

Vivian Health

Flex RN in Inwood, IA

Inwood, IA · On-site

Provides adequate assistance and support to delegates to ensure safe, reliable administration of ... email to talent@sanfordhealth.org. Good Samaritan has a Drug Free Workplace Policy. An accepted ...

Vivian Health

RN - Flex in Doon, IA

Doon, IA · On-site

Provides adequate assistance and support to delegates to ensure safe, reliable administration of ... email to talent@sanfordhealth.org. Good Samaritan has a Drug Free Workplace Policy. An accepted ...

Vivian Health

RN - Flex in Lester, IA

Lester, IA · On-site

Provides adequate assistance and support to delegates to ensure safe, reliable administration of ... email to talent@sanfordhealth.org. Good Samaritan has a Drug Free Workplace Policy. An accepted ...

Genpact

Associate - Customer Care - Non - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Handle incoming customer queries via phone, email, chat, or social media.Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...

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Showing results 21-40

All JobsEmail Chat Support JobsFlex Email Chat Support JobsFlex Email Chat Support Jobs in Iowa

Flex Email Chat Support information

What is the difference between Flex Email Chat Support vs Customer Service Representative?

AspectFlex Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional training in product knowledge
Work EnvironmentRemote or online chat platformsCall centers, retail, or office settings
Industry UsageCommon in e-commerce, tech, and online servicesWidespread across various industries including retail, telecom, and finance
Primary CommunicationText-based chat and emailPhone calls, emails, and sometimes chat

Flex Email Chat Support focuses on online chat and email communication, often remotely, while Customer Service Representatives may handle calls and in-person interactions. Both roles require strong communication skills, but the work environment and primary communication channels differ.

What are the most commonly searched types of Email Chat Support jobs in Iowa?

The most popular types of Email Chat Support jobs in Iowa are:

What are popular job titles related to Flex Email Chat Support jobs in Iowa?

For Flex Email Chat Support jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Flex Email Chat Support jobs in Iowa look for?

The top searched job categories for Flex Email Chat Support jobs in Iowa are:

What cities in Iowa are hiring for Flex Email Chat Support jobs?

Cities in Iowa with the most Flex Email Chat Support job openings:

Flex Email Chat Support jobs near you

RedBox Rx Patient Care Advocate

Hy-Vee Food Stores

Des Moines, IA • On-site

Other

Posted 8 days ago

Job description

RedBox RX, Fleur Drive, Des Moines, IA

Full time

R245557

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: RedBox Rx Patient Care Advocate

FLSA: Non-Exempt

Department: RedBox Rx

Revision Date: 09/23

General Function

Our mission as a company is to provide convenient, affordable, access to quality healthcare. As a patient care advocate, you will provide prompt and friendly support to patients and providers with inquiries related to visits and treatments. You will listen to and understand patient concerns and strive to provide resolutions. All patient and provider interactions are completed either via email, chat, or telephone. There are no in-person interactions with patients or providers.

Reporting Relations

Accountable and Reports to: President, RedBox Rx; Pharmacy Manager, RedBox Rx; Pharmacists

Positions that Report to you: None

Primary Duties and Responsibilities

Responds to patient communication received via phone or email. Collaborates with team members to promote continuous improvement of patient experiences. Creates and maintains patient accounts. Communicates with patients regarding visits and treatments.

Secondary Duties and Responsibilities

Shares knowledge and experience with other employees. Performs other related job duties and special projects as required. Adheres to standard operating procedures and quality assurance standards. Reports to work when scheduled and works expected number of hours.

Education and Experience

  • High school diploma or equivalent

  • Healthcare experience is preferred but not required

Physical Requirements

  • Visual requirements include ability to see detail at near and far range with or without correction.

  • Must be able to physically exert up to 25 pounds of force occasionally and a negligible amount of force frequently to move objects.

  • Must be able to perform the following physical activities: Sitting, standing, reaching, lifting, grasping, talking, hearing, typing and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics

  • Knowledge of customer service principles and techniques

  • Good verbal and written communication skills

  • Good time management skills

  • Ability to perform multiple tasks at any given time

  • Ability to listen, understand, and provide resolutions to common patient concerns

  • Ability to learn and adapt in a growing telehealth setting

  • Basic knowledge of computer programs such as Word, Excel, and Outlook

  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company

  • Ability to be registered as a pharmacy support person with the Iowa Board of Pharmacy

Working Conditions

This position is in an office setting with other team members that involves continuous use of computers and frequent use of phones.

Equipment Used to Perform Job

Operating software, SalesForce, Excel, Word, and Outlook

Confidentiality

Maintains the confidentiality of the customer’s private medical information according to the HIPAA act

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Apply