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Flex Customer Service Tech Jobs (NOW HIRING)

DR Horton, Inc.

Customer Service Tech-Omaha

Omaha, NE · On-site

$16.50 - $22.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company ...

Thermo-Kool

CUSTOMER SERVICE TECH III

Laurel, MS · On-site

$15 - $20/hr

Stay current on refrigeration systems, products, and technology updates. * Communicate field issues ... Previous customer service experience is a plus. Skills/Abilities: Excellent oral and written ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Livonia, MI · On-site

$16 - $22.85/hr

Customer Service * Loan Servicing * Loss Mitigation * Foreclosure Prevention * Bankruptcy * Payment Arrangements * Reinstatement * Promise to Pay * Forbearance * MSP * ICE Mortgage Technology * Black ...

Lippert

Customer Service Tech Agent

South Bend, IN

$13.25 - $17.75/hr

Customer Service Technical Representative is expected to provide information about organization's products and services, handles customer complaints, process orders. Motivated to maintain customer ...

ibex

Customer Service/Tech Support

Charleston, WV · On-site

$13.25 - $17/hr

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service ...

DR Horton

Customer Service Tech - Northwest VA

Verona, VA · On-site

$15.50 - $21/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company ...

ibex

Customer Service/Tech Support

Charleston, WV

$13.25 - $17/hr

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service ...

ibex

Customer Service/Tech Support

Charleston, WV

$13.25 - $17/hr

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service ...

Ace Hardware

Service Tech

Hickory, NC · On-site

Ace Hardware - Immediate Service Tech Needed Are you passionate about providing top-notch customer service and ensuring all their needs are met? Do you thrive in a dynamic and fast-paced retail ...

Windstream

Customer Service Tech II-FO

Lexington, SC · On-site

$14.75 - $20/hr

Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service ...

Windstream

Customer Service Tech I-FO

Concord, NC · On-site

$16 - $21.75/hr

Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service ...

Windstream

Customer Service Tech I-FO

Concord, NC · On-site

$15.75 - $21.25/hr

Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service ...

UNITI

Customer Service Tech I-FO

Concord, NC · On-site

$15.75 - $21.25/hr

Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service ...

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Flex Customer Service Tech information

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$10

$20

$31

How much do flex customer service tech jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for flex customer service tech in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

How does a Flex Customer Service Tech typically collaborate with other departments to resolve customer issues?

Flex Customer Service Techs frequently work cross-functionally with departments such as technical support, logistics, and sales to address and resolve customer inquiries efficiently. Collaboration often involves escalating complex technical problems, coordinating with shipping teams for order tracking, and liaising with sales to clarify product information. This teamwork ensures that customers receive timely and accurate solutions, while also providing valuable feedback to internal teams about recurring customer concerns. Being proactive and communicative is essential for success in this collaborative environment.

What is a Flex Customer Service Tech?

Flex Customer Service Techs are professionals who provide technical support and assistance to customers, often in a flexible or part-time capacity. They handle customer inquiries, troubleshoot technical issues, and ensure a positive customer experience, usually for companies offering flexible work arrangements. Their responsibilities may include responding to support tickets, guiding customers through problem-solving steps, and escalating complex issues to specialized teams. Flex Customer Service Techs often work remotely or on variable schedules to better match customer needs and business hours. This role requires strong communication skills, technical knowledge, and adaptability.

What are the key skills and qualifications needed to thrive as a Flex Customer Service Tech?

To thrive as a Flex Customer Service Tech, you typically need strong troubleshooting abilities, technical aptitude, and a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and standard hardware or networking tools is often required. Exceptional communication, patience, and problem-solving skills help you deliver outstanding support and build positive customer relationships. These competencies are essential for efficiently resolving technical issues and ensuring customer satisfaction in a dynamic environment.

What is the difference between Flex Customer Service Tech vs Flex Field Technician?

AspectFlex Customer Service TechFlex Field Technician
CredentialsHigh school diploma, technical certificationsHigh school diploma, technical certifications
Work EnvironmentCustomer locations, call centersOn-site customer locations, installation sites
Employer & IndustryTelecom, cable, utility companiesTelecom, cable, utility companies
Common Search IntentCustomer support, troubleshootingInstallation, maintenance, repair

Flex Customer Service Techs primarily handle customer support, troubleshooting, and service inquiries, often working in call centers or customer locations. Flex Field Technicians focus on on-site installation, maintenance, and repair of equipment. While both roles require technical certifications and work within similar industries, their main responsibilities and work environments differ.

More about Flex Customer Service Tech jobs
What are the most commonly searched types of Customer Service Tech jobs? The most popular types of Customer Service Tech jobs are:
What job categories do people searching Flex Customer Service Tech jobs look for? The top searched job categories for Flex Customer Service Tech jobs are:
Flex Customer Service Tech jobs near you
Infographic showing various Flex Customer Service Tech job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $42,069 per year, or $20.2 per hour.

Customer Service Tech-Omaha

DR Horton, Inc.

Omaha, NE • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Education and/or Experience
  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 50 pounds

Preferred Qualifications
  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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