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Flex Customer Service Tech Jobs (NOW HIRING)

Windstream

Customer Service Tech II

Ephrata, PA

$17 - $23/hr

Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service ...

Windstream

Customer Service Tech II

Ephrata, PA · On-site

$17 - $23/hr

Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service ...

Thermo-Kool

CUSTOMER SERVICE TECH III

Laurel, MS · On-site

$15 - $20/hr

Stay current on refrigeration systems, products, and technology updates. * Communicate field issues ... Previous customer service experience is a plus. Skills/Abilities: Excellent oral and written ...

New

Flex

Program Manager, CS Tools & Technology

New York, NY · On-site

$141.10K - $182.70K/yr

... power Flex's customer support operations - from Zendesk and automation pipelines to custom-built ... Tools & Technology stack. You'll operate as a builder-operator: someone equally comfortable ...

Ascendo

Seasonal Customer Support

Frederick, MD

$14 - $18/hr

Open Roles * 2 Flex Customer Service Representatives - Must be available 2 evenings and 1 weekend day per week. * 1 Overnight Customer Service Representative - Shifts between 9 PM - 8 AM . * 1 ...

DR Horton

Customer Service Tech - NW Indiana

Portage, IN · On-site

$15.75 - $21.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company ...

Customer Service

Be Seen First

Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... If you are a motivated individual with a passion for client services, we encourage you to apply.

DR Horton

Customer Service Tech-East IA

Iowa City, IA · On-site

$45K - $51K/yr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company ...

Edco Service Inc

Service Tech

Sacramento, CA

$30 - $35/hr

Join Edco Service Inc as a Service Tech, where you'll play a vital role in delivering top-notch ... Provide excellent customer service and communicate clearly with clients. * Document service ...

IBEX

Customer Service/Tech Support

South Charleston, WV

$14.75 - $19/hr

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service ...

Flex Films (USA), Inc

Be Seen First

Customer Service Representative

Elizabethtown, KY · On-site

$33K - $48K/yr

If you have experience with the following, then Flex may be a fit for you! * CSR role in ... technology, innovation, and product development. Flex Films is part of UFLEX Group which exceeds ...

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How much do flex customer service tech jobs pay per hour?

As of May 31, 2026, the average hourly pay for flex customer service tech in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Customer Service Tech, and why are they important?

To thrive as a Flex Customer Service Tech, you typically need strong troubleshooting abilities, technical aptitude, and a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and standard hardware or networking tools is often required. Exceptional communication, patience, and problem-solving skills help you deliver outstanding support and build positive customer relationships. These competencies are essential for efficiently resolving technical issues and ensuring customer satisfaction in a dynamic environment.

How does a Flex Customer Service Tech typically collaborate with other departments to resolve customer issues?

Flex Customer Service Techs frequently work cross-functionally with departments such as technical support, logistics, and sales to address and resolve customer inquiries efficiently. Collaboration often involves escalating complex technical problems, coordinating with shipping teams for order tracking, and liaising with sales to clarify product information. This teamwork ensures that customers receive timely and accurate solutions, while also providing valuable feedback to internal teams about recurring customer concerns. Being proactive and communicative is essential for success in this collaborative environment.

What are Flex Customer Service Techs?

Flex Customer Service Techs are professionals who provide technical support and assistance to customers, often in a flexible or part-time capacity. They handle customer inquiries, troubleshoot technical issues, and ensure a positive customer experience, usually for companies offering flexible work arrangements. Their responsibilities may include responding to support tickets, guiding customers through problem-solving steps, and escalating complex issues to specialized teams. Flex Customer Service Techs often work remotely or on variable schedules to better match customer needs and business hours. This role requires strong communication skills, technical knowledge, and adaptability.

What is the difference between Flex Customer Service Tech vs Flex Field Technician?

AspectFlex Customer Service TechFlex Field Technician
CredentialsHigh school diploma, technical certificationsHigh school diploma, technical certifications
Work EnvironmentCustomer locations, call centersOn-site customer locations, installation sites
Employer & IndustryTelecom, cable, utility companiesTelecom, cable, utility companies
Common Search IntentCustomer support, troubleshootingInstallation, maintenance, repair

Flex Customer Service Techs primarily handle customer support, troubleshooting, and service inquiries, often working in call centers or customer locations. Flex Field Technicians focus on on-site installation, maintenance, and repair of equipment. While both roles require technical certifications and work within similar industries, their main responsibilities and work environments differ.

More about Flex Customer Service Tech jobs
What cities are hiring for Flex Customer Service Tech jobs? Cities with the most Flex Customer Service Tech job openings:
What are the most commonly searched types of Customer Service Tech jobs? The most popular types of Customer Service Tech jobs are:
What job categories do people searching Flex Customer Service Tech jobs look for? The top searched job categories for Flex Customer Service Tech jobs are:
Flex Customer Service Tech jobs near you
Infographic showing various Flex Customer Service Tech job openings in the United States as of May 2026, with employment types broken down into 58% Full Time, 14% Part Time, 7% Temporary, and 21% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $42,069 per year, or $20.2 per hour.
Customer Service Tech II

Customer Service Tech II

Windstream

Ephrata, PA

$17 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Windstream rating

7.7

Company rating: 7.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

27th of 76 rated telecommunications companies

Job description

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com
About the Role:
Kinetic's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.
What You'll Do:

  • Install and repair residential and business communications services including telephone, internet, and video.
  • Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
  • recommend products and services that resolve their communications needs.
  • Work in both buried and aerial plant requiring pole climbing and ladder skills.
  • Safely operate and maintain clean and organized company service vehicle.
  • Work in both inside and outside environments.
  • Complete necessary safety training and follow safety standards and regulations.
  • You will report to the Manager of Local Operations.
Do You Have?
  • Basic technology and math skills
  • Valid driver's license and safe driving record
  • Ability to distinguish colors in use of color-coded cable.
  • Ability to use equipment with maximum load capacity of 275lbs.
  • Ability to lift up to 50lbs, capable of working aloft.
  • Ability to successfully complete required safety training.
  • Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
  • Ability to respond to after hour callouts.
  • High School Degree or GED equivalent
Even Better:
  • Customer service or sale experience.
  • Certifications or training directly related to the position.
  • Two-year technical degree in computers or electronics, or the equivalent in work experience.
Qualifications - Minimum Requirements:
  • Education: High School Diploma or equivalent
  • Certification/License: Must maintain a valid driver's license and a safe driving record.
  • Compliance with Weight Restrictions/Safe Load Limits for Equipment and Ladders
Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%
Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs.: Continuously: 67-100% | >15-30 lbs.: Continuously: 67-100% | >30+ lbs.: Continuously: 67-100%
Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%
Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
Types of Driver's License Required: Driver's License
Our Benefits:
  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

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About Windstream

Sourced by ZipRecruiter

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Industry

Telecommunications

Company size

10,000+ Employees

Headquarters location

Little Rock, AR, US

Year founded

2006

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