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Fleet Customer Support Jobs (NOW HIRING)

Falck Mobile Health Corp

Fleet Manager

Orange, CA · On-site

$105K - $115K/yr

Supervise, coach, develop, and evaluate fleet personnel, technicians, and support staff by ... Design, implement, monitor, and continuously improve fleet customer service, quality assurance ...

Coast

Customer Support Associate

Salt Lake City, UT · On-site

$17 - $23.25/hr

Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform. As one of our first Customer Support ...

Coast

Customer Support Associate

Salt Lake City, UT · On-site

$17 - $23.25/hr

Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform. As one of our first Customer Support ...

Coast

Customer Support Associate

Salt Lake City, UT · On-site

$17 - $23.25/hr

Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform. As one of our first Customer Support ...

Wheels, Inc.

Customer Support Specialist

Schaumburg, IL · On-site

$17.75 - $23.75/hr

As a Customer Support Specialist, you'll be an essential part of that mission, ensuring every ... Manage drivers in rentals to maximize fleet efficiency and cost containment. * Escalate issues to ...

C NRG Fleet

Be Seen First

Customer Service/Data processor

Argyle, TX · On-site

$22 - $25/hr

This role combines customer support and data processing responsibilities, supporting our commercial fleet customers while maintaining accurate financial and account information. The ideal candidate ...

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How much do fleet customer support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fleet customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

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Infographic showing various Fleet Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Fleet Manager

Orange, CA • On-site

Falck Mobile Health Corp
See more jobs at Falck Mobile Health Corpexternal

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Manage and oversee all fleet maintenance operations, including preventive maintenance, repairs, inspections, diagnostics, warranty administration, parts management, and vehicle replacement planning.

  • Develop, implement, and maintain fleet policies, procedures, and programs to ensure safety, regulatory compliance, and operational efficiency.

  • Supervise and evaluate fleet personnel, coordinate training, and collaborate with operational leadership to ensure fleet readiness and service levels.

Job description

Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Colorado & Texas. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.
"Bring Care into your Career"
Company Video: Falck USA
Position Summary:
Responsible for the strategic and operational management of fleet assets, including leadership and supervision of mechanics and fleet staff, project and change management, maintenance operations, parts inventory control, budget administration, and performance reporting. Develop and implement fleet initiatives that enhance service delivery, operational efficiency, cost control, asset utilization, safety, and regulatory compliance while leading cross-functional teams, managing vendor relationships, and driving continuous improvement.
Compensation: $105,000-$115,000 (Annual)
What We Offer:
• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Paid Time-Off
Essential Functions:
The Fleet Manager may be assigned one or more duties. These duties may include, but are not limited to, the following:
  • Direct, manage, and oversee all fleet maintenance operations, including preventive maintenance, corrective repairs, inspections, diagnostics, warranty administration, parts management, and vehicle replacement planning.
  • Establish maintenance priorities and allocate personnel and resources to maximize fleet availability while minimizing downtime and service interruptions.
  • Develop, implement, and maintain fleet maintenance policies, procedures, standard operating procedures, quality standards, and preventive maintenance programs.
  • Manage the complete lifecycle of fleet assets, including vehicle specification, procurement, deployment, maintenance, replacement, and disposal.
  • Ensure all fleet vehicles and equipment comply with applicable federal, state, local, and company safety and regulatory requirements, including OSHA, California Highway Patrol (CHP), California Department of Motor Vehicles (DMV), Orange County EMS (OCEMS), Los Angeles County EMS (LACEMS), Weights and Measures, environmental regulations, and manufacturer standards.
  • Plan, coordinate, and oversee all required inspections, audits, certifications, and regulatory compliance activities, including CHP, OCEMS, LACEMS, Weights and Measures, and any additional inspections assigned by executive leadership.
  • Conduct routine quality assurance audits of maintenance repairs, preventive maintenance inspections, documentation, and technician workmanship to ensure compliance with company standards and industry best practices.
  • Investigate maintenance failures, recurring mechanical issues, vehicle incidents, and equipment deficiencies to determine root causes and implement corrective and preventive actions.
  • Develop and administer annual operating and capital budgets by forecasting maintenance, fuel, parts, tooling, equipment, and replacement costs; monitoring expenditures; preparing financial reports; and identifying opportunities to improve operational efficiency and reduce costs.
  • Supervise, coach, develop, and evaluate fleet personnel, technicians, and support staff by establishing performance expectations, conducting performance evaluations, administering corrective action when necessary, and promoting a culture of safety, accountability, teamwork, and continuous improvement.
  • Conduct or coordinate technical, operational, regulatory, and safety training programs to maintain workforce competency and regulatory compliance.
  • Collaborate with operational leadership to ensure fleet readiness, vehicle availability, and service levels necessary to support emergency medical services operations.
  • Establish and maintain productive relationships with vendors, manufacturers, contractors, and service providers; negotiate pricing and service agreements; monitor vendor performance; and administer warranty claims.
  • Oversee fleet purchasing, inventory control, tooling, shop equipment, parts procurement, and warehouse operations to ensure efficient inventory management and cost-effective utilization of resources.
  • Direct fleet-related projects, including vehicle replacement programs, technology implementations, facility improvements, fleet expansion initiatives, and operational improvement projects by managing scope, schedules, budgets, resources, and stakeholder communications.
  • Design, implement, monitor, and continuously improve fleet customer service, quality assurance, performance management, and Continuous Quality Improvement (CQI) initiatives as part of the organization's Quality Management Program.
  • Oversee fleet administrative functions, ensuring accurate maintenance of vehicle records, registrations, insurance documentation, permits, compliance files, maintenance histories, and fleet management system data.
  • Ensure fleet utilization, vehicle assignments, fuel card administration, repair documentation, maintenance records, invoices, and service histories are accurate, complete, and maintained in accordance with company policy and regulatory requirements.
  • Monitor fleet performance through key performance indicators (KPIs), maintenance metrics, asset utilization, repair costs, downtime, warranty recovery, fuel consumption, and budget performance, and prepare reports for executive leadership.
  • Ensure compliance with all applicable federal, state, and local employment laws, including the Americans with Disabilities Act (ADA), Equal Employment Opportunity (EEO), Affirmative Action, wage and hour laws, and all company policies and procedures.
  • Respond to major fleet emergencies, equipment failures, regulatory inspections, and operational incidents requiring management oversight.

Additional Duties:
The Fleet Manager may be assigned one or more additional duties. These duties may include, but are not limited to, the following:
  • Assist with the completion of appropriate forms and reports that are not considered essential functions.
  • Perform other job-related duties as assigned by Falck Leadership.
  • Designate a replacement when appropriate.
  • Inventory and request needed supplies to perform department tasks.
  • Attend all required meetings.
  • Remain informed of relevant economic conditions and situations and recommends to the CEO any adjustments.
  • Maintains a high profile as a knowledge mentor, motivator and lead by-example staff leader.
  • Perform other job-related duties as assigned by Falck Leadership.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The individual in this position must possess the following qualifications:
  • Minimum 3-4 years of fleet/mechanical experience required.
  • Familiarity with OSHA and other related regulations.
  • Prior fiscal experience in expense management, purchasing, inventory control and revenue source development preferred.
  • Excellent management, supervisory and overall leadership skills (minimum two year), including relationship building and fostering excellent achievement through teamwork.
  • Excellent analytical skills and quality orientation-strives for continuous improvement in all activities to consistently achieve excellent results and meet or exceed department expectations.
  • Computer competency including proficiency with Microsoft Suite, and understanding of database programs, and type 40 wpm (minimum).
  • Ability to consistently deliver outstanding customer service to all internal and external customers.
  • Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.
  • Highly dependable and ability to meet internal deadlines consistently, ability to work with other departments and meet their deadlines as well.
  • Strong organization skills and attentiveness to detail.
  • Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
  • Must have the ability to work independently as well as in groups.
  • Satisfactory driving record in accordance with the Falck USA Driving Policy.
  • Innovative and resourceful, embraces innovation and change as healthy and a source of opportunity. Ability to be a "change-agent." Generates new ideas and approaches to solve problems and creates business opportunities while maximizing existing resources.
  • Ability to maintain a professional manner and appearance at all times.

Education Requirements:
The individual in this position must possess the following education requirements:
  • High school diploma or general education degree (GED)
  • One or more Current ASE Certificates in one or more of the following: A-Series, L-Series, or T-Series certification tracks
  • BS/BA in related field preferred but not required

Working Conditions:
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
• Small to medium office or shared work space
• Work varied shifts to include days, nights, weekends and holidays
• Travel approximately 20% of the time (between Falck Fleet sites in Orange County and LA County).
Physical Requirements:
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Frequently lift and carry up to 120 pounds.
• Occasionally lift, push, pull, or move up to 120 pounds with or without reasonable accommodation.
• Occasionally push or pull wheeled equipment, carts, tires, toolboxes, or vehicle components requiring up to 120 pounds of force.
• Bend, stoop, kneel, crouch, climb ladders, and work around vehicles and shop equipment.
• Stand and walk for extended periods while inspecting vehicles, observing repairs, and conducting facility inspections.
• Occasionally enter and exit ambulances, maintenance bays, and small workspaces.
• Operate a motor vehicle safely and maintain a valid California driver's license appropriate for the position.
• Ability to work indoors and outdoors in varying weather conditions and be exposed to noise, fumes, dust, grease, and other shop-related environmental conditions.
This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.
Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

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