FLAGโsย mission is to show our contractors & clients the best this industry can offer by upholding our principles of leadership, service, and exceptionalism.
For a Best-in-Class experience, partner with FLAG and allow us to demonstrate how weโre changing the industry, and how we can do the same for you.
We are looking to hire aย Customer Service Representativeย in the city of Pico Rivera, CAย This is a Contractย opportunity to join a Customer Service Team!
Pay:ย $25.00/hour
Schedule: Monday- Friday; (7am- 4:30pm)
Contract: 6 Months; Fully Onsite
Customer Service Representative
Our client is seeking a dependable and customer-focused Customer Service Representative to join their team in a fast-paced office environment. This is an excellent opportunity for someone who enjoys building customer relationships, resolving inquiries, and providing exceptional service while collaborating with internal departments.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries via phone and email.
- Process customer orders, requests, and account updates accurately and efficiently.
- Resolve customer concerns by identifying solutions and ensuring timely follow-up.
- Maintain accurate customer records and documentation.
- Coordinate with internal departments to ensure orders and customer requests are handled promptly.
- Utilize Microsoft Excel to track information, update reports, and support daily operations.
- Deliver a positive customer experience through professionalism, responsiveness, and attention to detail.
Qualifications:
- Minimum of 3 years of customer service experience in a professional office environment.
- Strong communication, interpersonal, and problem-solving skills.
- Excellent critical thinking and ability to multitask in a fast-paced setting.
- Proficient in Microsoft Excel and Microsoft Office Suite.
- Reliable, punctual, and committed to providing outstanding customer service.