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Fixed Operations Manager Jobs in New Jersey (NOW HIRING)

Car Guys Inc.

Automotive Service Manager

Asbury Park, NJ · On-site

$175K - $200K/yr

... Fixed Operations Managers with top-performing dealerships and automotive groups across the U.S. and Canada.We work with employers actively hiring experienced automotive leaders who drive service ...

CarVision.com

Be Seen First

Automotive Detailer

Maple Shade, NJ · On-site

$16 - $18/hr

Detail Manager / Fixed Operations Manager Job Summary The Automotive Detailer is responsible for cleaning and detailing vehicles inside and out. This role helps make sure all cars meet Maple Shade ...

Viewline Ventures

Operations Manager

Jersey City, NJ · On-site +1

Some of the fixes are coaching. Some are scheduling. Some are process. Some are tooling you will ... You are effective managing people you never see in person Bonus Points For * Operations at Uber ...

Viewline Ventures

Operations Manager

Jersey City, NJ · On-site

Some of the fixes are coaching. Some are scheduling. Some are process. Some are tooling you will ... You are effective managing people you never see in person Bonus Points For * Operations at Uber ...

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All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in New Jersey

Fixed Operations Manager information

See New Jersey salary details

$31.5K

$64.4K

$120.3K

How much do fixed operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for fixed operations manager in New Jersey is $64,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are the most commonly searched types of Fixed Operations jobs in New Jersey?

The most popular types of Fixed Operations jobs in New Jersey are:

What are popular job titles related to Fixed Operations Manager jobs in New Jersey?

For Fixed Operations Manager jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in New Jersey look for?

The top searched job categories for Fixed Operations Manager jobs in New Jersey are:

What cities in New Jersey are hiring for Fixed Operations Manager jobs?

Cities in New Jersey with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,423 per year, or $31 per hour.

Fixed Operations Programs Manager

Volvo Car USA

Mahwah, NJ

Full-time

Posted 23 days ago

Job description

Let's introduce ourselves

The Fixed Operations Programs Manager (Automotive) is responsible for developing, implementing, and continuously improving service programs that enhance automotive retailer service department performance, increase service capacity, improve operational efficiency, and deliver a consistent premium customer experience.

What We Are Looking For

This role supports the evolution and expansion of Volvo Simplified Service, Lean+ initiatives, and future operational excellence programs by partnering with retailers (automotive OEM dealerships), field teams, and internal stakeholders to create scalable solutions that improve service delivery, technician productivity, and customer satisfaction. In addition, this role will help support retailers (automotive dealerships) with digital service tools such as electronic multipoint inspection (eMPI) and digital service drive tablets.

What you'll do
  • Lead the development, growth, and continuous improvement of Volvo Simplified Service and operational excellence programs by defining service standards, identifying improvement opportunities, and evolving processes that enhance workshop efficiency, retailer performance, and the customer experience.
  • Drive successful implementation and adoption of service programs across the retailer network through strong business coordination, cross-functional alignment, change management, communication planning, and partnership with field teams, retailers, training, and internal stakeholders.
  • Develop and execute Lean+ and workshop improvement initiatives focused on increasing service capacity, optimizing technician productivity, improving repair flow, reducing operational waste, and supporting retailer profitability.
  • Analyze retailer performance, workshop operations, and customer experience insights to identify process gaps, operational constraints, and improvement opportunities that enable data-driven actions and measurable business results.
  • Establish program governance, performance tracking, and reporting frameworks to measure effectiveness, monitor retailer adoption, identify best practices, and ensure long-term sustainability of service initiatives.
  • Create and maintain service tools, standards, and supporting materials that enable consistent retailer execution, improve operational discipline, and support a premium customer-focused service experience.
  • Partner with technical operations, digital teams, field leadership, and retailer partners to develop future-ready service solutions that support evolving customer expectations, vehicle technology, electrification, and long-term aftersales growth.
What you'll bring
  • 5 - 7 years' experience in retail (automotive OEM dealerships) or wholesale automotive
  • Fixed Operations experience (automotive OEM dealerships) highly preferred
  • Bachelor's degree (or equivalent experience) in Automotive with a specialty in Fixed Operations
  • Strong communication skills - both written and verbal
  • Excellent time management skills, including the ability to effectively and efficiently use time to focus on the most impactful activities while challenging those that distract from the identified goal
  • Strong analytical skills, attention to detail, a strong work ethic and ability to work as a team and adhere to tight deadlines
  • The ability to travel 50% including overnight travel

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