ZipRecruiter

Log In

1

Fis Agent Jobs (NOW HIRING)

VIP Hospitality LLC

CLT Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

Customer Service Agent (CSA) VIP Hospitality Services | CLT Airport Role Customer Service Agent ... Job Responsibilities - FIS / International Arrivals Support • Assist arriving international ...

VIP Hospitality

CLT Customer Service Agent

Charlotte, NC

$15.25 - $20.25/hr

Customer Service Agent (CSA) VIP Hospitality Services | CLT Airport Role Customer Service Agent ... Job Responsibilities - FIS / International Arrivals Support • Assist arriving international ...

Stellantis

Serial Life Deputy - MCE

Auburn Hills, MI · On-site

Highly motivated self-starter and change agent Preferred Qualifications: * Bachelor's degree in Engineering * Master's Degree * Working Knowledge of MEDDs, PentaSap, PFS, FIS, Manufacturing Portal ...

Stellantis

Sr. Project Specialist

Auburn Hills, MI · On-site

Highly motivated self-starter and change agent Preferred Qualifications: * Bachelor's degree in Engineering * Master's Degree * Working Knowledge of MEDDs, PentaSap, PFS, FIS, Manufacturing Portal ...

Tyfone, Inc.

AI Forward Engineer

Portland, OR · On-site

... Build agent and RAG pipelines using frameworks such as LangChain, LlamaIndex, Semantic Kernel ... what FIs asked for. • Partner with Engineering, Product, Implementation, and CSM teams to keep ...

tyfonecom

AI Forward Engineer

Portland, OR · Remote

Build agent and RAG pipelines using frameworks such as LangChain, LlamaIndex, Semantic Kernel ... A repeatable forward-deployment playbook that lets the team onboard new FIs to AI features ...

Celonis

Senior Value Engineer - Banking

New York, NY

$114K - $157K/yr

Architect secure, scalable LLM/agent systems (with RAG and guardrails) that integrate with complex ... Familiarity with FSI-specific platforms (e.g., nCino, Guidewire, FIS, Fiserv, or Bloomberg)

Altruist

IT Manager

San Francisco, CA · Hybrid

$111K - $137K/yr

We have an automation layer in production and an AI helpdesk agent in development. You extend this ... Own all IT vendor relationships - CDW, Kaseya, Asset Panda, JetBrains, KnowBe4, DocuSign, FIS ...

Altruist

IT Manager

Los Angeles, CA · Hybrid

$102K - $125K/yr

We have an automation layer in production and an AI helpdesk agent in development. You extend this ... Own all IT vendor relationships - CDW, Kaseya, Asset Panda, JetBrains, KnowBe4, DocuSign, FIS ...

ultimus

Private Credit Analyst

Philadelphia, PA

This position will require regular interaction with internal stakeholders, agent banks, loan admins ... daily FIS Virtus data feeds into Hedge Fund Portfolio Manager's (VPM) LDCC tool and process ...

USM

JB061527 - ODI Developer

Boston, MA · On-site

$70/hr

Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent ... Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal. * Experience with Apache ...

Celonis

Senior Value Engineer - Banking

New York, NY · On-site

$113K - $147K/yr

Architect secure, scalable LLM/agent systems (with RAG and guardrails) that integrate with complex ... Familiarity with FSI-specific platforms (e.g., nCino, Guidewire, FIS, Fiserv, or Bloomberg)

next page

Showing results 1-20

All JobsFis Agent Jobs

Fis Agent information

See salary details

$9

$22

$54

How much do fis agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for fis agent in the United States is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $26.68 per hour, depending on experience, location, and employer.

What is a FIS Agent?

A FIS Agent typically refers to a Financial Information Systems Agent, a professional responsible for managing, maintaining, and supporting financial software and systems within an organization. Their duties can include troubleshooting technical issues, ensuring data accuracy, assisting users with financial platforms, and implementing system updates. FIS Agents may work for financial institutions, software providers, or companies that use complex financial technology systems. They play a crucial role in ensuring that business operations relying on financial systems run smoothly and efficiently.

What are some typical challenges a FIS Agent may encounter when handling customer inquiries, and how can they be effectively managed?

FIS Agents often face challenges such as managing high call volumes, addressing complex customer issues, and staying updated on evolving financial products or systems. To effectively manage these challenges, agents benefit from strong communication skills, in-depth product knowledge, and the ability to remain calm under pressure. Access to ongoing training and supportive team structures also helps agents quickly resolve issues and provide accurate information, ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a FIS Agent, and why are they important?

To thrive as a FIS (Financial Information Services) Agent, you need strong analytical skills, a solid understanding of financial products, and typically a degree in finance, business, or a related field. Familiarity with industry-standard software such as CRM systems, transaction monitoring tools, and knowledge of compliance standards like AML/KYC are important. Excellent communication, attention to detail, and problem-solving abilities help agents provide effective client support and resolve complex issues. These skills are crucial for ensuring accuracy, regulatory compliance, and maintaining high levels of client satisfaction in financial services.

What is the FIS hiring process?

The FIS hiring process for a FIS Agent typically involves submitting an online application, completing initial screening, participating in one or more interviews, and passing background checks and assessments. Candidates may also need to demonstrate relevant skills such as customer service or technical knowledge and may undergo training before starting the role.

What is the difference between Fis Agent vs Insurance Agent?

AspectFis AgentInsurance Agent
CredentialsTypically requires licensing specific to financial servicesRequires state insurance licenses for specific lines of insurance
Work EnvironmentFinancial institutions, banks, or credit unionsInsurance agencies, brokerages, or independent agents
Employer & IndustryFinancial services industry, banking sectorInsurance industry, risk management sector
Common Search/ComparisonYesYes

Fis Agents focus on financial products like loans and credit, working within banks or credit unions, while Insurance Agents specialize in selling insurance policies. Both roles require licensing but serve different financial needs and industries.

How much does FIS pay?

FIS Agent salaries vary depending on location, experience, and specific role, but entry-level positions typically start around $15 to $20 per hour. More experienced agents or those in specialized roles can earn higher wages, often exceeding $25 per hour. Compensation may also include benefits such as health insurance and performance bonuses.

What is the average salary in FIS?

For a FIS Agent, the average salary typically ranges from $35,000 to $50,000 per year, depending on experience, location, and specific responsibilities. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher compensation. Benefits often include health insurance, retirement plans, and opportunities for advancement.

Is FIS a good company to work for?

FIS offers a range of roles including FIS Agent positions, typically involving customer service and financial technology. The company is known for competitive benefits, training programs, and a focus on compliance and security, which are important in financial services jobs.
More about Fis Agent jobs
What job categories do people searching Fis Agent jobs look for? The top searched job categories for Fis Agent jobs are:
Fis Agent jobs near you
Infographic showing various Fis Agent job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,694 per year, or $22.9 per hour.

Fraud Investigation Expert - Financial Services

Mercor

New York, NY • On-site, Remote

$1K - $1K/wk

Full-time

Posted 11 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Financial Services Fraud Investigation Expert
Type: Contract
Compensation: $1,150–$1,450/task
Location: Remote

Role Responsibilities

  • Build a realistic digital workspace centered on the Drive folders you use daily. Include case files, investigation write-ups, SAR/CTR drafts, typology memos, alert-triage notes, and email threads. Represent platforms like Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Fiserv, or FIS.
  • Design multi-step tasks grounded in your real workflows. Navigate multiple apps, files, and stakeholders to challenge frontier AI agents meaningfully.
  • Collaborate with other fraud and financial-crime experts. Design the environment, shape task scope, and review scenarios for realism and rigor.
  • Work asynchronously with research teams. Refine task designs and evaluation criteria for fraud-investigation agent benchmarks.
  • Contribute to frontier AI research and benchmarking. Your work directly informs how leading labs train and evaluate the next generation of AI systems.

Qualifications

Must-Have

  • 3+ years of full-time fraud/financial-crime experience at a Fortune 500 bank, large card issuer, fintech, or insurance firm.
  • Background in BSA/AML compliance, sanctions screening (OFAC), SAR/CTR filings, fraud operations, financial-crime investigations, or regulatory exam response.
  • Day-to-day use of Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Microsoft Sentinel, and FIS/Fiserv/Jack Henry.
  • Strong analytical thinking and writing skills.

Preferred

  • Certifications: CAMS, CFE, CFCS.

Compensation & Legal

  • Task Completion Pay: Competitive and based on task quality (~$1,150–$1,450 per completed task, subject to change as the project evolves).
  • Performance Bonus: Top performers receive a weekly bonus incentive on top of their per task rate.
  • Hourly Opportunity: Top performers may be invited to transition to an hourly compensation model based on sustained quality and throughput.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.