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Fis Agent Jobs (NOW HIRING)

VIP Hospitality

CLT - Baggage Service Agent

Charlotte, NC · On-site

$15.25 - $18.50/hr

VIP Hospitality Services | FIS Baggage Operations | CLT Airport Role - Baggage Service Agent - Team - FIS PM Operations Reports To - Team Lead, Supervisor, and Management Team - Responsible For ...

Southeast Airports Services

FIS Coordinator

Orlando, FL · On-site

$16.75/hr

We are looking for dedicated and customer-focused individuals to join our team as APM Agent. In this role, you will provide exceptional customer service and assist passengers traveling through the ...

VIP Hospitality LLC

CLT Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

Customer Service Agent (CSA) VIP Hospitality Services | CLT Airport Role Customer Service Agent ... Job Responsibilities - FIS / International Arrivals Support • Assist arriving international ...

VIP Hospitality

CLT Customer Service Agent

Charlotte, NC · On-site

$15.25 - $20.25/hr

Customer Service Agent VIP Hospitality Services | CLT Airport Role - Customer Service Agent - Team ... Job Responsibilities - FIS / International Arrivals Support • Assist arriving international ...

Trustmark Bank

... Agent, ensuring accurate and timely administration after closing. This position is pivotal to the ... Specific experience with Fidelity Information Services'(FIS) Advanced Lending Solution (ALS ...

The Josef Group

Counterintelligence SME

Bethesda, MD

Demonstrated experience in developing, analyzing, and evaluating FIS vulnerabilities. * Experience ... Formalized DoW or FBI training as a CI Officer or Special Agent (AFOSI, Army CI Officer, or FBI CI ...

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Fis Agent information

What is a FIS Agent?

A FIS Agent typically refers to a Financial Information Systems Agent, a professional responsible for managing, maintaining, and supporting financial software and systems within an organization. Their duties can include troubleshooting technical issues, ensuring data accuracy, assisting users with financial platforms, and implementing system updates. FIS Agents may work for financial institutions, software providers, or companies that use complex financial technology systems. They play a crucial role in ensuring that business operations relying on financial systems run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a FIS Agent, and why are they important?

To thrive as a FIS (Financial Information Services) Agent, you need strong analytical skills, a solid understanding of financial products, and typically a degree in finance, business, or a related field. Familiarity with industry-standard software such as CRM systems, transaction monitoring tools, and knowledge of compliance standards like AML/KYC are important. Excellent communication, attention to detail, and problem-solving abilities help agents provide effective client support and resolve complex issues. These skills are crucial for ensuring accuracy, regulatory compliance, and maintaining high levels of client satisfaction in financial services.

What are some typical challenges a FIS Agent may encounter when handling customer inquiries, and how can they be effectively managed?

FIS Agents often face challenges such as managing high call volumes, addressing complex customer issues, and staying updated on evolving financial products or systems. To effectively manage these challenges, agents benefit from strong communication skills, in-depth product knowledge, and the ability to remain calm under pressure. Access to ongoing training and supportive team structures also helps agents quickly resolve issues and provide accurate information, ensuring a positive customer experience.

What is the difference between Fis Agent vs Insurance Agent?

AspectFis AgentInsurance Agent
CredentialsTypically requires licensing specific to financial servicesRequires state insurance licenses for specific lines of insurance
Work EnvironmentFinancial institutions, banks, or credit unionsInsurance agencies, brokerages, or independent agents
Employer & IndustryFinancial services industry, banking sectorInsurance industry, risk management sector
Common Search/ComparisonYesYes

Fis Agents focus on financial products like loans and credit, working within banks or credit unions, while Insurance Agents specialize in selling insurance policies. Both roles require licensing but serve different financial needs and industries.

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What job categories do people searching Fis Agent jobs look for?

The top searched job categories for Fis Agent jobs are:

Fis Agent jobs near you
Infographic showing various Fis Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

FIS (Federal Inspection Station) Agent

Southeast Airport Services, Inc.

Orlando, FL • On-site

$16.75/hr

Full-time

Re-posted 17 days ago

Job description

FIS (Federal Inspection Station) Agent

Job Scope/Overview

As a leading airport logistics service provider, we are seeking a highly motivated and energetic team member focused on delivering quality customer service. As a Federal Inspection Station Agent, you will be working at the Airside, providing Customer Service to international Passengers, and communicating with Customer Border Protection (CBP) and GOAA management.

Job Description

Essential Duties:

  • Gates: Responsible for communicating the arrival of each international flight to GOAA leads. Communicate flight number, arrival time, gate, and carousel used. The gate agent is also responsible to set the sterile corridor to “International” mode when the flight arrives, and to “Domestic” mode once all passengers and crew members deplane. Monitors the sterile corridor for security breaches, and immediately communicates discrepancies to the lead, SAS Supervisor, and GOAA Supervisor.

  • Carousels: Assist with the delivery of bags into the baggage control area of FIS. Move, arrange, and adjust baggage on the assigned carousel to accommodate additional bags. In case of contingencies, safely move baggage to the next working belt as directed by the GOAA supervisor.

  • Recheck: Provide Customer Service to arriving international passengers by providing directions, and information, and maintaining passengers flowing through the recheck area. Assist passengers by advising them to either take their checked bags with them, if they can manage, or to place them on the recheck belts, for transportation to the main terminal. Retrieve baggage cart and return to FIS area to be reused. Direct passengers to airline representatives and TSA officers when connecting to other flights.

  • Hallways: Ensure the safe transition of passengers taking escalators with their luggage. Maintain Passenger flow through the shuttle area. Provide information and directions to passengers and answer their questions.

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