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Fis Agent Jobs (NOW HIRING)

Southeast Airport Service Inc

FIS Agent

Orlando, FL · On-site

The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions: * Gates: Responsible for communicating the arrival of each ...

Grupo Eulen

FIS Agent

Miami, FL · On-site

$14 - $17/hr

Be able to provide baggage carousel assignments to ground handlers for the delivery of bags into the baggage control area of the FIS and observe for proper placement and alignment to avoid any ...

Southeast Airport Service Inc

FIS Ambassador

Orlando, FL · On-site

$13.25 - $17.75/hr

While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced ...

FIS

Commercial Product Manager, Senior

New York, NY · On-site

$138K - $182K/yr

Ensure FIS delivers a best-in-class, integrated stack , not just standalone products Build AI-Native, Agent-Driven Systems * Design and deliver agent-based workflows that continuously evaluate ...

FIS

Commercial Product Manager, Senior

Clearwater, FL · On-site

$113K - $149K/yr

Ensure FIS delivers a best-in-class, integrated stack , not just standalone products Build AI-Native, Agent-Driven Systems * Design and deliver agent-based workflows that continuously evaluate ...

FIS

Commercial Product Manager, Senior

Jacksonville, FL

$117K - $154K/yr

Ensure FIS delivers a best-in-class, integrated stack , not just standalone products Build AI-Native, Agent-Driven Systems * Design and deliver agent-based workflows that continuously evaluate ...

FIS

Commercial Product Manager, Senior

Atlanta, GA · On-site

$121K - $160K/yr

Ensure FIS delivers a best-in-class, integrated stack , not just standalone products Build AI-Native, Agent-Driven Systems * Design and deliver agent-based workflows that continuously evaluate ...

FIS

Sr Manager, Solution Specialist

Jacksonville, FL · On-site

Collaborate with Sales, Product, Marketing, Strategy and other FIS functions on researching new ... Proven as an innovative thinker, self-starter, fast-learner, and agent of change The successful ...

Worldpay, Inc.

Commercial Product Manager, Senior

Atlanta, GA · On-site

$121K - $160K/yr

Ensure FIS delivers a best-in-class, integrated stack , not just standalone products Build AI-Native, Agent-Driven Systems * Design and deliver agent-based workflows that continuously evaluate ...

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All JobsFis Agent Jobs

Fis Agent information

What is a FIS Agent?

A FIS Agent typically refers to a Financial Information Systems Agent, a professional responsible for managing, maintaining, and supporting financial software and systems within an organization. Their duties can include troubleshooting technical issues, ensuring data accuracy, assisting users with financial platforms, and implementing system updates. FIS Agents may work for financial institutions, software providers, or companies that use complex financial technology systems. They play a crucial role in ensuring that business operations relying on financial systems run smoothly and efficiently.

What are some typical challenges a FIS Agent may encounter when handling customer inquiries, and how can they be effectively managed?

FIS Agents often face challenges such as managing high call volumes, addressing complex customer issues, and staying updated on evolving financial products or systems. To effectively manage these challenges, agents benefit from strong communication skills, in-depth product knowledge, and the ability to remain calm under pressure. Access to ongoing training and supportive team structures also helps agents quickly resolve issues and provide accurate information, ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a FIS Agent, and why are they important?

To thrive as a FIS (Financial Information Services) Agent, you need strong analytical skills, a solid understanding of financial products, and typically a degree in finance, business, or a related field. Familiarity with industry-standard software such as CRM systems, transaction monitoring tools, and knowledge of compliance standards like AML/KYC are important. Excellent communication, attention to detail, and problem-solving abilities help agents provide effective client support and resolve complex issues. These skills are crucial for ensuring accuracy, regulatory compliance, and maintaining high levels of client satisfaction in financial services.

Is FIS doing layoffs?

FIS, as a large financial technology company, periodically reviews its workforce and may implement layoffs during restructuring or economic downturns. However, specific information about layoffs at FIS varies by location and time, and the company typically communicates such changes internally or through official channels. Job seekers should monitor official FIS updates or news sources for the most current information.

What is the FIS hiring process?

The FIS hiring process for a FIS Agent typically involves submitting an online application, completing initial screening, participating in one or more interviews, and passing background checks and assessments. Candidates may also need to demonstrate relevant skills such as customer service or technical knowledge and may undergo training before starting the role.

What is the difference between Fis Agent vs Insurance Agent?

AspectFis AgentInsurance Agent
CredentialsTypically requires licensing specific to financial servicesRequires state insurance licenses for specific lines of insurance
Work EnvironmentFinancial institutions, banks, or credit unionsInsurance agencies, brokerages, or independent agents
Employer & IndustryFinancial services industry, banking sectorInsurance industry, risk management sector
Common Search/ComparisonYesYes

Fis Agents focus on financial products like loans and credit, working within banks or credit unions, while Insurance Agents specialize in selling insurance policies. Both roles require licensing but serve different financial needs and industries.

How much does FIS pay?

FIS Agent salaries vary depending on location, experience, and specific role, but entry-level positions typically start around $15 to $20 per hour. Experienced agents or those in specialized roles can earn higher wages, and benefits may include health insurance and retirement plans.

Is FIS a good company to work for?

FIS offers a range of roles including FIS Agent positions, which typically involve customer service and financial transactions. The company is known for providing training, a structured work environment, and opportunities for career advancement, making it a generally stable employer in the financial technology industry.
More about Fis Agent jobs
What job categories do people searching Fis Agent jobs look for? The top searched job categories for Fis Agent jobs are:
Fis Agent jobs near you
Infographic showing various Fis Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

FIS Agent

Southeast Airport Service Inc

Orlando, FL • On-site

Full-time

Posted 16 hours ago

Job description

As a leading airport logistics service provider, we are seeking a highly motivated and energetic team member focused on delivering quality customer service.
SCOPE OF RESPONSIBILITY:
Federal Inspection Station (FIS) Agent:
  • The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions:
    • Gates: Responsible for communicating the arrival of each international flight to BNA leads. Communicate flight number, arrival time, gate and carousel used. Gate agent is also responsible to set the sterile corridor to "International" mode when the flight arrives, and to "Domestic" mode once all passengers and crew members deplane. Monitors the sterile corridor for security breaches, and immediately communicates discrepancies to the lead, BAGS Supervisor and BNA Supervisor. Once everyone deplanes and the sterile corridor has been set back to domestic mode, proceed to the gate for next flight.
    • Carousels: Assist with the delivery of bags into the baggage control area of FIS. Move, arrange, and adjust baggage on the assigned carousel to accommodate additional bags. In case of contingencies, safely move baggage to the next working belt as directed by BNA supervisor.
  • The FIS Agent works with U.S Customs and Border Protection (CBP) Officers on the Airside.
  • Perform other work related duties as requested or required.

PHYSICAL DEMANDS:
While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced environment. The employee must regularly lift and/or move up to 90 pounds or more. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.
POSITION REQUIREMENTS:
  • High School Diploma
  • Valid Driver's License
  • Able to communicate in English fluently
  • Bilingual preferred
  • Ability to work flexible schedules including nights/holidays and weekends
  • Strong written and verbal communication skills
  • Must be able to frequently and steadily lift baggage at 90 pounds or above
  • Must be self-motivated and willing to learn
  • Customer service driven
  • Must be comfortable and capable of working safely around industrial equipment
  • Ability to pass criminal background check to be badged in secure areas of an airport

Apply