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Fis Agent Jobs (NOW HIRING)

FIS Agent

Orlando, FL ยท On-site

The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions: * Gates: Responsible for communicating the arrival of each ...

FIS Agent

Miami, FL ยท On-site

$14 - $17/hr

Be able to provide baggage carousel assignments to ground handlers for the delivery of bags into the baggage control area of the FIS and observe for proper placement and alignment to avoid any ...

FIS Agent

Miami, FL ยท On-site

$14 - $17/hr

Be able to provide baggage carousel assignments to ground handlers for the delivery of bags into the baggage control area of the FIS and observe for proper placement and alignment to avoid any ...

FIS Ambassador

Orlando, FL ยท On-site

$13.25 - $17.75/hr

While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced ...

CLT - Baggage Service Agent

Charlotte, NC ยท On-site

$15.25 - $18.50/hr

Baggage Service Agent VIP Hospitality Services | FIS Baggage Operations | CLT Airport Role Baggage Service Agent Team FIS PM Operations Reports To Team Lead, Supervisor, and Management Team ...

CLT - Baggage Service Agent

Charlotte, NC

$15.25 - $18.50/hr

Baggage Service Agent VIP Hospitality Services | FIS Baggage Operations | CLT Airport Role Baggage Service Agent Team FIS PM Operations Reports To Team Lead, Supervisor, and Management Team ...

FIS Coordinator

Orlando, FL ยท On-site

$16.75/hr

We are looking for dedicated and customer-focused individuals to join our team as APM Agent. In this role, you will provide exceptional customer service and assist passengers traveling through the ...

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

PURCHASING AGENT

Tallahassee, FL ยท On-site

$34K - $40K/yr

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

PURCHASING AGENT Pay Plan: Career Service Position Number: 64085476 Salary: $34,760 - $40,320.81 ... Proficiency with Florida's state software systems (FLAIR, FIS, FACTS, MFMP) and Microsoft Office ...

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Fis Agent information

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How much do fis agent jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for fis agent in the United States is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $26.68 per hour, depending on experience, location, and employer.

What is a FIS Agent?

A FIS Agent typically refers to a Financial Information Systems Agent, a professional responsible for managing, maintaining, and supporting financial software and systems within an organization. Their duties can include troubleshooting technical issues, ensuring data accuracy, assisting users with financial platforms, and implementing system updates. FIS Agents may work for financial institutions, software providers, or companies that use complex financial technology systems. They play a crucial role in ensuring that business operations relying on financial systems run smoothly and efficiently.

What are some typical challenges a FIS Agent may encounter when handling customer inquiries, and how can they be effectively managed?

FIS Agents often face challenges such as managing high call volumes, addressing complex customer issues, and staying updated on evolving financial products or systems. To effectively manage these challenges, agents benefit from strong communication skills, in-depth product knowledge, and the ability to remain calm under pressure. Access to ongoing training and supportive team structures also helps agents quickly resolve issues and provide accurate information, ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a FIS Agent, and why are they important?

To thrive as a FIS (Financial Information Services) Agent, you need strong analytical skills, a solid understanding of financial products, and typically a degree in finance, business, or a related field. Familiarity with industry-standard software such as CRM systems, transaction monitoring tools, and knowledge of compliance standards like AML/KYC are important. Excellent communication, attention to detail, and problem-solving abilities help agents provide effective client support and resolve complex issues. These skills are crucial for ensuring accuracy, regulatory compliance, and maintaining high levels of client satisfaction in financial services.

What is the FIS hiring process?

The FIS hiring process for a FIS Agent typically involves submitting an online application, completing initial screening, participating in one or more interviews, and passing background checks and assessments. Candidates may also need to demonstrate relevant skills such as customer service or technical knowledge and may undergo training before starting the role.

What is the difference between Fis Agent vs Insurance Agent?

AspectFis AgentInsurance Agent
CredentialsTypically requires licensing specific to financial servicesRequires state insurance licenses for specific lines of insurance
Work EnvironmentFinancial institutions, banks, or credit unionsInsurance agencies, brokerages, or independent agents
Employer & IndustryFinancial services industry, banking sectorInsurance industry, risk management sector
Common Search/ComparisonYesYes

Fis Agents focus on financial products like loans and credit, working within banks or credit unions, while Insurance Agents specialize in selling insurance policies. Both roles require licensing but serve different financial needs and industries.

How much does FIS pay?

FIS Agent salaries vary depending on location, experience, and specific role, but entry-level positions typically start around $15 to $20 per hour. More experienced agents or those in specialized roles can earn higher wages, often exceeding $25 per hour. Compensation may also include benefits such as health insurance and performance bonuses.

What is the average salary in FIS?

For a FIS Agent, the average salary typically ranges from $35,000 to $50,000 per year, depending on experience, location, and specific responsibilities. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher compensation. Benefits often include health insurance, retirement plans, and opportunities for advancement.

Is FIS a good company to work for?

FIS offers a range of roles including FIS Agent positions, typically involving customer service and financial technology. The company is known for competitive benefits, training programs, and a focus on compliance and security, which are important in financial services jobs.
More about Fis Agent jobs
Infographic showing various Fis Agent job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,694 per year, or $22.9 per hour.

Full-time

Posted 17 days ago


Job description

As a leading airport logistics service provider, we are seeking a highly motivated and energetic team member focused on delivering quality customer service.
SCOPE OF RESPONSIBILITY:
Federal Inspection Station (FIS) Agent:
  • The FIS Agent provides customer service to arriving international passengers. Every day you will be assigned one of the following positions:
    • Gates: Responsible for communicating the arrival of each international flight to BNA leads. Communicate flight number, arrival time, gate and carousel used. Gate agent is also responsible to set the sterile corridor to "International" mode when the flight arrives, and to "Domestic" mode once all passengers and crew members deplane. Monitors the sterile corridor for security breaches, and immediately communicates discrepancies to the lead, BAGS Supervisor and BNA Supervisor. Once everyone deplanes and the sterile corridor has been set back to domestic mode, proceed to the gate for next flight.
    • Carousels: Assist with the delivery of bags into the baggage control area of FIS. Move, arrange, and adjust baggage on the assigned carousel to accommodate additional bags. In case of contingencies, safely move baggage to the next working belt as directed by BNA supervisor.
  • The FIS Agent works with U.S Customs and Border Protection (CBP) Officers on the Airside.
  • Perform other work related duties as requested or required.

PHYSICAL DEMANDS:
While performing the duties of a FIS Agent, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; and work in a fast paced environment. The employee must regularly lift and/or move up to 90 pounds or more. Specific vision abilities required by this job include close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand/eye coordination is required.
POSITION REQUIREMENTS:
  • High School Diploma
  • Valid Driver's License
  • Able to communicate in English fluently
  • Bilingual preferred
  • Ability to work flexible schedules including nights/holidays and weekends
  • Strong written and verbal communication skills
  • Must be able to frequently and steadily lift baggage at 90 pounds or above
  • Must be self-motivated and willing to learn
  • Customer service driven
  • Must be comfortable and capable of working safely around industrial equipment
  • Ability to pass criminal background check to be badged in secure areas of an airport