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Firsthand Jobs (NOW HIRING)

Firsthand

Staff Product Manager, AI/ML

New York, NY · On-site

$195K - $210K/yr

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online. While most ...

Firsthand

Head of Legal

New York, NY · On-site

$225K - $250K/yr

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online. While most ...

Firsthand

Solutions Consultant

New York, NY · On-site

$150K - $165K/yr

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online. While most ...

Firsthand

Director, Solutions Consulting

New York, NY · On-site

$225K - $240K/yr

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online. While most ...

Firsthand

Director, Solutions Consulting

Manhattan, NY · On-site

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online. While most ...

Firsthand

Senior Applied Research Scientist

New York, NY · On-site

$160K - $210K/yr

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online. While most ...

THE OLD GLOBE

Firsthand/Assistant Cutter

San Diego, CA · On-site

$29.49/hr

The Old Globe, a year-round professional theatre company producing more than 14 productions annually on three stages in beautiful Balboa Park in San Diego, seeks candidates for a Firsthand/Assistant ...

firsthand Health

Triage Nurse

$80K/yr

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on ...

firsthand Health

Peer Counselor (CORE Guide)

Everett, WA

$20.50 - $26.50/hr

We named our company firsthand because we believe that lived, or "firsthand," experience is invaluable for gaining trust and building meaningful relationships. While we are listing this role ...

firsthand Health

Peer Counselor (CORE Guide)

Olympia, WA · On-site

$19.75 - $25.75/hr

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on ...

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How much do firsthand jobs pay per hour?

As of May 28, 2026, the average hourly pay for firsthand in the United States is $38.52, according to ZipRecruiter salary data. Most workers in this role earn between $31.97 and $47.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Firsthand Advisor, and why are they important?

To thrive as a Firsthand Advisor, you need a background in mental health, social work, or peer support, often with relevant certifications or lived experience. Familiarity with case management software, electronic health records, and telehealth platforms is typically required. Exceptional interpersonal skills, empathy, and the ability to build trust with clients are crucial soft skills in this role. These skills ensure effective client engagement, accurate documentation, and the delivery of meaningful support to individuals navigating mental health or social challenges.

What types of collaborative projects might I work on as a member of the Firsthand team?

As a team member at Firsthand, you will often participate in cross-functional projects that bring together colleagues from product development, client services, and marketing. These projects may include designing new platform features, enhancing user experience, or developing client outreach strategies. Collaboration is typically dynamic and agile, with regular team meetings and brainstorming sessions to share ideas and align on goals. This environment offers valuable opportunities to broaden your skill set and contribute to impactful, company-wide initiatives.

What are Firsthand advisors?

Firsthand advisors are professionals who provide personalized career guidance, mentorship, and industry insights to individuals seeking advice on various fields. Often part of the Firsthand platform (formerly known as Vault), these advisors help users by sharing their real-world experiences, answering career-related questions, and offering resume reviews or mock interviews. They are valuable resources for students, job seekers, and professionals looking to advance or pivot in their careers.

What is the difference between Firsthand vs Intern?

AspectFirsthandIntern
CredentialsTypically requires relevant experience or education in the fieldUsually an entry-level position, often requiring minimal experience
Work EnvironmentFull-time, professional setting with defined responsibilitiesPart-time or temporary, often in a learning or training capacity
Employer UsageHired as a permanent or long-term employeeHired as a temporary trainee or student
Search & Comparison IntentLooking for full-time roles with career growthSeeking internship opportunities for experience

Firsthand positions are typically full-time roles requiring relevant experience, while Intern roles are entry-level, temporary positions designed for learning and gaining experience. Understanding these differences helps job seekers target the right opportunities based on their experience level and career goals.

More about Firsthand jobs
What cities are hiring for Firsthand jobs? Cities with the most Firsthand job openings:
What states have the most Firsthand jobs? States with the most job openings for Firsthand jobs include:
What job categories do people searching Firsthand jobs look for? The top searched job categories for Firsthand jobs are:
Firsthand jobs near you
Infographic showing various Firsthand job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 67% Full Time, 16% Part Time, and 16% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,132 per year, or $38.5 per hour.

Staff Product Manager, AI/ML

Firsthand

New York, NY • On-site

$195K - $210K/yr

Full-time

Posted 23 days ago

Job description

About Firsthand
Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.
While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platform™ powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company's expertise accessible in real time, adapting to consumers' interests and guiding them towards the information they need to take action. Central to the platform is Lakebed™, the company's AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.
Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.
Firsthand is headquartered in NYC, with team members working together in-office three days a week.
The Role
Firsthand is looking for a skilled Staff Product Manager who will be responsible for inventing, designing, and implementing novel solutions for the AI landscape within the Firsthand platform.
Responsibilities
  • Conceptualize and design new features within the platform, using a data-informed approach and establishing clear metrics for success
  • Navigate through ambiguity and change to collaboratively drive alignment with cross- functional teammates
  • Work with enterprise customers and internal stakeholders to understand their needs and incorporate those insights into product decisions
  • Communicate product vision, strategy, and roadmap to key stakeholders, including senior leadership, to drive alignment and decision-making
  • Stay informed of industry trends, emerging technologies, and best practices to drive continuous improvement and innovation
Qualifications
  • BS or MS in computer science, related scientific or technical field, or equivalent
    professional experience
  • 7+ years of experience in product management, preferably with 3+ years of experience building ML and AI solutions at enterprise scale
  • Problem-solver with the ability to create simple and intuitive solutions from complex requirements
  • Passion for learning and invention, as well as for efficient processes and scalable execution
  • Experience with the product development cycle and new product launches
  • Excellent communicator and collaborator, with the ability to effectively share complex technical concepts with both technical and non-technical stakeholders
How to Apply
If you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!
Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.

Apply