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First Source Jobs in Tennessee (NOW HIRING)

First Horizon Bank

Risk Consultant

Memphis, TN

Source, analyze, and transform datasets across multiple systems and reporting environments ... About Us First Horizon Corporation is a leading regional financial services company, dedicated to ...

First Financial

As a part of the First Financial Family, we will invest in your development and provide a dynamic ... recurring source of referrals for new mortgage lending opportunities; * Ensures exceptional ...

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How much do first source jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for first source in Tennessee is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.07 and $22.08 per hour, depending on experience, location, and employer.

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.
What are popular job titles related to First Source jobs in Tennessee? For First Source jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching First Source jobs in Tennessee look for? The top searched job categories for First Source jobs in Tennessee are:
What cities in Tennessee are hiring for First Source jobs? Cities in Tennessee with the most First Source job openings:
First Source jobs near you
Infographic showing various First Source job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $46,007 per year, or $22.1 per hour.

Risk Consultant

First Horizon Bank

Memphis, TN

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 170 rated banks

Job description

Location: On site in Charlotte, NC; Memphis, TN; Birmingham, AL
SUMMARY
The Risk Consultant will support Risk Analytics across the Bank, including portfolio reporting, dashboard development, and data analysis. This role works closely with Credit Risk, Finance, and Data teams to develop analytical solutions, improve reporting efficiency and support risk management and business needs.
The ideal candidate is highly analytical, technically strong, and comfortable working with large datasets and reporting tools (e.g. Power BI, Tableau, SAS, SQL). Success in this role requires a strong sense of ownership, attention to detail, and the ability to independently manage multiple deliverables.
RESPONSIBILITIES
  • Source, analyze, and transform datasets across multiple systems and reporting environments.
  • Develop, maintain, and execute recurring reports, dashboards, and analytical tools using SQL, Power BI, Tableau, SAS, or similar technologies.
  • Support Risk Analytics processes including earnings reporting, management reporting, and ad hoc analytics.
  • Identify, investigate, and resolve data inconsistencies, escalating issues and communicating impacts in a timely manner.
  • Collaborate with Risk Analytics and Data Governance and Reporting teams to improve reporting processes and analytical capabilities, while supporting ongoing data quality and reporting improvement initiatives.
  • Perform other project work as needed.

QUALIFICATIONS & SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
  • 2- 3 years of experience with analytical and reporting tools such as SAS, SQL, Python, Power BI, Tableau, and Excel.
  • Strong analytical and problem-solving skills with the ability to work with large and complex datasets and data structures
  • A collaborative mindset, as this role involves working with multiple teams and stakeholders within the bank.
  • Experience with banking organizations, business concepts, processes, information, and data
  • Ability to work effectively in a dynamic, research-oriented group that has several concurrent projects.
  • Bachelor's degree or equivalent in computer science, data mining, applied mathematics or other quantitative discipline.
  • Strong written and oral communication skills.

About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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