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First Source Jobs in Illinois (NOW HIRING)

Kraft Heinz

Sanitation Coordinator

Champaign, IL · On-site

$250K/yr

First source of contact for sanitation in department, on conference calls and other communications. 24. Maintain sanitation scorecard to include tracking of period cleaning results. 25. Perform ...

1ST MIDAMERICA CREDIT

Member Service Greeter

Bethalto, IL · On-site

$15.25 - $16/hr

Bethalto, IL Salary: $15.25 - $16.00 Benefit Information: - source/pdfs/benefits -summary-at-a-glance-2026.pdf About Us: 1st MidAmerica is a trusted financial institution dedicated to providing ...

1ST MIDAMERICA CREDIT

Assistant Branch Manager

Decatur, IL · On-site

$47K - $51K/yr

Bethalto, Godfrey, Edwardsville, Jerseyville, Decatur Illinois Salary: $47,200.00 - $51,000.00 Benefit Information: - source/pdfs/benefits -summary-at-a-glance-2026.pdf About Us: 1st MidAmerica is a ...

1ST MIDAMERICA CREDIT

Assistant Branch Manager

Godfrey, IL · On-site

$47K - $51K/yr

Bethalto, Godfrey, Edwardsville, Jerseyville, Decatur Illinois Salary: $47,200.00 - $51,000.00 Benefit Information: - source/pdfs/benefits -summary-at-a-glance-2026.pdf About Us: 1st MidAmerica is a ...

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All JobsFirst Source JobsFirst Source Jobs in Illinois

First Source information

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.
What are popular job titles related to First Source jobs in Illinois? For First Source jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching First Source jobs in Illinois look for? The top searched job categories for First Source jobs in Illinois are:
What cities in Illinois are hiring for First Source jobs? Cities in Illinois with the most First Source job openings:
First Source jobs near you
Infographic showing various First Source job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Quality Source Administrator

DCX-CHOL Enterprises, Inc.

Pekin, IL • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description


DCX-CHOL Enterprises Inc. is a leading source for high performance interconnect products. We design, engineer, and produce cable assemblies, wiring harnesses, conduit assemblies, custom connectors, wire enclosures and much more!

We are privately held American owned small business made up of five (5) vertically integrated manufacturing and assembly divisions, each with their own history, specializations and products.

We are looking for dependable, fast-paced, hard-working individuals with experience as a Quality Source Administrator with the following qualifications and experience:

JOB SUMMARY

The Quality Source Administrator position encompasses thorough verification of all specifications, requirements, and quality standards established for the products and services. Typical criteria examined stem from contractual agreements, regulatory mandates, best practices, and the buyer’s quality expectations. Confirm the product matches engineering drawings and specifications. Comparing quality documents, certifications, inspection data, and product traceability information validates adherence to requirements.

SCHEDULE/COMPENSATION

  • Monday through Thursday (4-Day, 40-Hour Workweek)
    • 6:00AM - 4:30PM
    • Possible OT on Friday and/or Saturday as production demands require
  • Hourly; Full-Time $25 to 28/HR (Depending on Experience)

RESPONSIBILITIES & DUTIES

  • Reads, interprets, and follows pass downs, work orders, blueprints, and work instructions.
  • Performs visual inspections on completed assemblies and determines compliance with established procedures and engineering drawings/specifications for Source Inspection submittal.
  • First Article inspection requires knowledge of AS9102 and utilizes Discus first article software.
  • Source inspection prep evaluates all essential criteria to ensure the procured item fulfills quality, legal, regulatory, functionality, and performance obligations before customer submittal. Comparing quality documents, certifications, inspection data, and product traceability information validates adherence to requirements.
  • Schedule and arrange customer source inspection
  • Issue weekly status reports and request product follow-ups.
  • Perform In-Process and Final Inspections as required
  • (Dimensional, visual, and functional inspections for in-process, and final product verification)
  • Demonstrates the ability to read and understand government contract requirements and military specifications as required.
  • Maintains quality records and files in accordance with established Quality Program Plan.

QUALIFICATIONS & SKILLS

  • High School Diploma or GED with 1 year minimum job related experience.
  • Ability to read and interpret engineering drawings and schematics.
  • Knowledge of Geometric Dimensioning & Tolerance (GD&T) Techniques.
  • Literacy in computer operating systems and applications such as Microsoft Windows, Word and Excel.
  • Demonstrated ability to work independently.

Work Environment:

This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax and scanning machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands include the following but are not limited to: good mobility, ability to move between the 2 facilities and within the facilities, lift 25-30lbs., lift bundles to shelves , cables and harnesses and carry to different departments, bending and or standing as necessary.

Benefits

  • Medical, Dental and Vision Insurance, 401K Plan, Life AD&D Insurance
  • $25,000 Company Paid Term Life Insurance & Short-Term Disability
  • Paid Time Off and Holidays

ITAR Requirements:

To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

DCX-CHOL Enterprises Inc. is an Equal Opportunity Employer; employment with DCX-CHOL Enterprises Inc. is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

DCX-CHOL Enterprises Inc. will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization via E-Verify.

To learn more about our company, please visit https://www.dcxchol.com/web/about-dcx-chol.

DCX-CHOL Enterprises Inc. is an Equal Opportunity Employer; employment with DCX-CHOL Enterprises Inc. is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.