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First Source Jobs in Chicago, IL (NOW HIRING)

If so, Promet Source may be the place for you. Promet Source is a Chicago-based web and mobile ... Maintains the first point of contact for customer stakeholders * Reviews development work, ticket ...

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Staff Source has an immediate need for warehouse employees at a client site in Porter, Indiana. If ... We have 1st, 2nd and 3rd shifts available. Responsibilities: · Working at this company, you can be ...

This is a 1st shift, full time position with overtime as needed. Starting pay is $25.00+/hr ... Company Description Staff Source is a Staffing agency that places individuals on a Temporary, Temp ...

Senior Personal Banker

Buffalo Grove, IL · On-site

$25.96 - $28.37/hr

... source, develop, and manage meaningful relationships with new and existing customers. Independently identify customer needs and educate them about the features and benefits of First American Bank ...

Senior Personal Banker

Buffalo Grove, IL · On-site

$25.96 - $28.37/hr

... source, develop, and manage meaningful relationships with new and existing customers. Independently identify customer needs and educate them about the features and benefits of First American Bank ...

Personal Banker

Bolingbrook, IL · On-site

$19 - $23/hr

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets ...

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First Source information

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are popular job titles related to First Source jobs in Chicago, IL?

For First Source jobs in Chicago, IL, the most frequently searched job titles are:

Infographic showing various First Source job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

A.M. Telephone Operator/Receptionist (Part-Time)

Waukegan, IL • On-site

$18.55/hr

Part-time

Posted 13 days ago


Job description

General Description Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities. If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose.

We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment. Under general supervision, performs general receptionist duties, answers calls and operates the Lake County telephone switchboard. The employees in this position may also perform clerical tasks.

Work is performed in accordance with prescribed procedures. Essential Functions Greet visitors to the County building by serving as a first source of information. Answer calls placed to the main County number and route calls to the appropriate department.

Answer basic questions concerning department services. Maintain a list of departments to route calls to. Provide directions to visitors, and occasionally, bring them to specific locations based on the situation and individual needs.

Manage and maintain the sign-in/out process for mobility devices, such as wheelchairs and scooters. Train and support youth summer interns assigned to the Information Desk. Manage and secure Lost and Found items.

Manage Surplus web page on Lake County's employee website. Maintain stock of printed County materials, such as flyers and brochures, to provide the public at the Information Desk. Knowledge Skills Abilities and Education Required Read, write and speak both English and Spanish languages.

One year of experience as a receptionist or in general clerical work. High school diploma or GED equivalent. Supplemental Information Lake County offers a competitive salary and benefit package.

We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County. Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.

Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).