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First Source Jobs in Chicago, IL (NOW HIRING)

Promet Source

Project Manager, Part-Time

Chicago, IL · Remote

If so, Promet Source may be the place for you. Promet Source is a Chicago-based web and mobile ... Maintains the first point of contact for customer stakeholders * Reviews development work, ticket ...

Staff Source

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Warehouse General Laborer

Porter, IN · On-site

$15/hr

Staff Source has an immediate need for warehouse employees at a client site in Porter, Indiana. If ... We have 1st, 2nd and 3rd shifts available. Responsibilities: · Working at this company, you can be ...

Frontline Source Group

Administrative Assistant

Chicago, IL · On-site

$18.50 - $25/hr

... first approach she brings to every search, pairing genuine relationship building with the consistency and excellence that define the Frontline Source Group experience. Her diverse work history across ...

Staff Source

CNC Programmer Machinist

Hammond, IN · On-site

$25 - $30/hr

This is a 1st shift, full time position with overtime as needed. Starting pay is $25.00+/hr ... Company Description Staff Source is a Staffing agency that places individuals on a Temporary, Temp ...

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All JobsFirst Source JobsFirst Source Jobs in Chicago, IL

First Source information

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are popular job titles related to First Source jobs in Chicago, IL?

For First Source jobs in Chicago, IL, the most frequently searched job titles are:

First Source jobs near you
Infographic showing various First Source job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Teller (Client Services Representative), FLOAT, Valparaiso, IN

1st Source

Valparaiso, IN • On-site

$14.25 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title

Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.

Essential Requirements

  • Processes financial transactions for clients accurately and efficiently.
  • Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed.
  • Builds client loyalty; establishes client relationships, including addressing each client by name.
  • Consistently delivers exceptional customer service to each and every client.
  • Follows established Bank policies, procedures and guidelines.
  • Participates in retail sales programs to help meet personal and banking center goals.
  • Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.
  • Balances cash drawer and assists banking center team in operational duties (i.e.., balancing the ATM, vault and end of day work).
  • Regular and predictable attendance is an essential requirement of the position.
  • Responsible for the completion of all compliance training related to the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

Experience/Skills

  • One (1) or more years of customer or retail service experience preferred.
  • Cash handling experience preferred.
  • Ability to respond and assist clients with inquiries and/or problem resolution.
  • Customer service and sales oriented.
  • Careful attention to detail and time management.
  • Good listening and verbal and communication skills.
  • Good PC skills - ability to work in Windows based system essential.
  • Ability to cross-sell bank products and services.
  • Ability to work evenings and weekends based on banking center needs.
  • Ability to communicate in another language is a plus.
  • Good organizational skills.
  • Ability to work in a team atmosphere.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.

Education

High School Diploma/GED required.

Travel Requirements

Ability to travel to all locations as needed for meetings, projects, training, seminars, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Equipment

MS Office PC, fax, phone and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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