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First Source Jobs in Chicago, IL (NOW HIRING)

Hoerbiger

DEUBLIN - CNC Operator - 1st Shift

Waukegan, IL · On-site

$22.26 - $30.11/hr

Your Mission We are seeking aCNC Operator on 1st Shift. This position performs duties to operate ... source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing ...

Combined Metals

Slitter Operator - 1st Shift

Bellwood, IL · On-site

$17.50 - $20.75/hr

Decades of quality and reliability have made Combined Metals™ a chosen source in performance applications. Responsibilities: * Checking work orders, properly selecting processed material checking ...

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Showing results 21-40

All JobsFirst Source JobsFirst Source Jobs in Chicago, IL

First Source information

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.
What job categories do people searching First Source jobs in Chicago, IL look for? The top searched job categories for First Source jobs in Chicago, IL are:
First Source jobs near you
Infographic showing various First Source job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Warehouse Supervisor - 1st Shift

MSI Express, Inc.

Geneva, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

MSI Express rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

251st of 435 rated food and drinks producers

Job description

Job Description:

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

  • Health insurance

  • Paid time off

  • Dental Insurance

  • Vision Insurance

  • 401K Matching

  • Bonus Eligible

Schedule:

  • First Shift

Work Location: In person

ROLE PROFILE

To ensure warehousing, shipping and receiving targets are met or exceeded by training and developing workers, managing employee scheduling, managing inventories and inbound and outbound trucks. Ensure product quality is preserved through proactive involvement in process improvement. Supervise, manage and develop warehousing personnel. Conduct plant audits and reviews of warehouse assuring company standards are maintained and work with other departments to resolve quality, production, and efficiency problems. Identify and help to implement improvements. Function as an information source to various departments to continuously improve operations. Support customer service during customer visits and audits. Support the Plant Manager on special department projects. Ensure workers are following safety and GMP guidelines.

RESPONSIBILITIES

Safety Management

  • Ensure all personnel work safely
  • Ensure workplace is clean, organized, and safe
  • Conduct safety discussions with all personnel

Overall shift management

  • Coordination of all warehouse functions on shift
  • Work collaboratively with all departments to ensure smooth operations
  • Employee scheduling

Ensure effective equipment operation and warehouse efficiencies are met

  • Manage material receiving/finished goods shipping, documentation and execution so that product quality is maintained
  • Work with customers to ensure their goals for shipping and receiving are met
  • Manage organization of the warehouse
  • Drive food safety and quality of materials through worker training, development and ensure warehouse equipment is properly functioning and operated
  • Generate work orders for equipment issues and improvements

Responsible for Inventory Management

  • Work with operations to ensure proper inventory levels are maintained per production schedule
  • Ensure inventory systems Bill of Materials are setup for proper relief of inventories during production
  • Effectively manage finished goods levels
  • Work with external warehouses to effectively manage inventory levels
  • Manage the scheduling of deliveries with suppliers and manage exceptions
  • Manage and perform inventory cycle counts

Continuous Improvement of Operations

  • Understand Warehouse processes, including shipping and receiving
  • Review warehouse efficiencies and work with all departments to improve throughput
  • Work with management to improve efficiencies and reduce cost
  • Track improvement ideas to understand effectiveness of changes

Support personnel training and development

  • Ensure warehouse personnel (forklift operators, shipping and receiving) are trained on following SOPs, performing the tasks on the equipment checklists, performing quality inspections, and monitoring and documenting materials entering and leaving the facility
  • Ensure warehouse personnel are trained on warehousing, general operations, food safety and quality SOPs
  • Assess employee performance (both MSI and Staffing), develop improvement plans, and implement training to increase employee skills and performance
  • Provide regular, documented feedback to employees to improve performance

SOP implementation and review in areas of responsibility

  • Understand SOPs and provide improvement ideas and upgrades
  • Ensure employees are properly trained on SOPs
  • Ensure SOP training is properly documented

Other duties as assigned

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What MSI Express employees say

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