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First Responder Remote Jobs in Utah (NOW HIRING)

Kelso Industries

Stationary HVAC Operator

Ogden, UT · Remote

... first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to ... Position Overview This person is the front line of KBS's 24/7 remote monitoring and support ...

Kelso Industries

Stationary HVAC Operator

Ogden, UT · Remote

... remote monitoring and support services. This role is responsible for real-time monitoring of customer building automation and facility systems , responding to alarms, customer emails, and phone ...

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First Responder Remote information

What are the key skills and qualifications needed to thrive as a First Responder Remote, and why are they important?

To thrive as a First Responder Remote, you need strong emergency response skills, situational assessment abilities, and relevant certifications such as EMT, paramedic, or telemedicine training. Familiarity with emergency communication platforms, GPS/location systems, and incident management software is typically required. Outstanding decision-making, calm under pressure, and effective remote communication are vital soft skills for this role. These competencies enable rapid, accurate assistance and coordination during critical incidents, ensuring public safety and effective outcomes from afar.

What are some unique challenges of working as a remote First Responder, and how can they be managed effectively?

Working as a remote First Responder presents unique challenges such as limited access to physical resources, potential delays in information relay, and the need for strong virtual communication skills. It is essential to stay proficient with technology platforms, maintain clear and prompt communication with on-site teams, and remain updated on protocols for remote incident assessment and triage. Building strong relationships with local colleagues and participating in regular remote training sessions can help overcome these challenges and ensure effective response in critical situations.

What is a First Responder Remote?

A First Responder Remote is a professional who provides emergency response services from a remote location, often using technology to assist individuals in crisis situations. These responders may offer support via phone, video calls, or specialized communication platforms, helping to assess emergencies, guide on-scene individuals, and coordinate with local emergency services. This role is crucial in situations where immediate physical presence isn't possible, but critical support and guidance are still needed. Remote first responders are commonly found in telehealth, mental health crisis lines, and remote medical triage services.

What is the difference between First Responder Remote vs Emergency Medical Technician (EMT)?

AspectFirst Responder RemoteEmergency Medical Technician (EMT)
CertificationsBasic First Aid, CPR, Emergency ResponseEMT-Basic, CPR, AED, Advanced First Aid
Work EnvironmentRemote, telecommunication-based, on-callOn-site at emergency scenes, ambulances, hospitals
Industry UsageEmergency response coordination, remote supportPre-hospital emergency care, patient transport

First Responder Remote roles focus on providing emergency support and coordination remotely, often requiring CPR and basic first aid certifications. EMTs are on-the-ground emergency medical providers with additional certifications, directly attending to patients at the scene. While both roles are vital in emergency services, they differ mainly in work environment and scope of practice.

What are popular job titles related to First Responder Remote jobs in Utah? For First Responder Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching First Responder Remote jobs in Utah look for? The top searched job categories for First Responder Remote jobs in Utah are:
What cities in Utah are hiring for First Responder Remote jobs? Cities in Utah with the most First Responder Remote job openings:
First Responder Remote jobs near you
Support Engineer | Fully Remote US

Support Engineer | Fully Remote US

HireVue Inc

Sandy, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Company Description

Hirevue is where hiring happens - transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue's end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Job Description

As a member of our Corporate Service Desk team, you won't just be managing tickets-ingenuity, clear communication, and a "can-do" attitude are the tools you'll use to keep our organization running at peak performance.

The Role at a Glance

Reporting to the Associate Manager of the Corporate Service Desk, you will serve as the primary point of contact for our internal team. Your mission is to provide a seamless, responsive IT experience that empowers every employee to do their best work.

Key Responsibilities

  • Frontline Support: Serve as the first responder for hardware, software, and account access issues across Mac and Windows environments.

  • Ecosystem Management: Troubleshoot and optimize our core tools, including Google Workspace, Microsoft 365, Slack, and Okta.

  • Lifecycle Success: Lead the onboarding and offboarding process, ensuring new hires have the equipment and access they need from minute one.

  • Ticket Excellence: Manage the ITSM queue (Jira/Freshservice) with a focus on timely resolution and meticulous documentation.

  • The Hybrid Workspace: Support our conference room A/V technology to keep our hybrid meetings productive and frustration-free.

  • Knowledge Leadership: Author FAQs and internal knowledge base articles to empower users and streamline support workflows.

Qualifications

What You Bring to the Table

  • 2+ years in a technical helpdesk or enterprise support role.
  • OS Expertise: Proficiency in both macOS and Windows troubleshooting.
  • Tech Stack: Hands-on experience with SaaS platforms (Zoom, Slack, Okta, etc.).
  • Soft Skills: Exceptional communication skills and the ability to remain calm under pressure.
  • Associate degree in IT or equivalent practical experience.

The "Extra Credit" List

While not required, we'd love to see certifications such as:

  • JAMF Certified Associate

  • Google Workspace Administrator

  • CompTIA A+ or Network+

  • ITIL Foundation

Additional Information

Why Join Our Team?

We believe that IT support should be a partner to the business, not a hurdle. You will have the autonomy to identify common pain points and the support to implement automated solutions or process improvements.

If you are a resourceful troubleshooter who enjoys a fast-paced environment and appreciates the "human" side of technology, we'd love to meet you.

Why Hirevue?

All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. 

Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match

Click Here for US Benefits

While we have a preference for candidates local to the Sandy, UT area to assist with onsite asset management in a hybrid setting, we are open to a fully remote arrangement for the right candidate. 

Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.

Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Hirevue is NOT currently hiring in:

AK, HI, IA, ME, MS, NM or WV.

#remote-us

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