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First Manager Jobs in Indiana (NOW HIRING)

Wendy's

Shift Manager - Late Night/Closing Shift

Portage, IN · On-site

$13.75 - $17.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of ...

Wendy's

Shift Manager - Late Night/Closing Shift

Portage, IN · On-site

$13.75 - $17.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of ...

FIRST MERCHANTS

Banking Center Manager

Montgomery, IN · On-site

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong ...

First Merchants Bank

Portfolio Manager

Fort Wayne, IN · On-site

First Merchants Bank is seeking a Portfolio Manager to join our team! This position will manage portfolios and provide analysis and selection of securities as appropriate fiduciary investments.

FIRST ONSITE

Senior Project Manager

Indianapolis, IN · On-site

A Day in the Life of a Senior Project Manager As a Senior Project Manager, you are at the heart of ... First Onsite provides equal employment opportunities to all employees and applicants for employment ...

First Databank

Renewals Manager

Carmel, IN

Are you ready for this exciting challenge? _____ First Databank (FDB) is currently seeking a Renewals Manager who owns the end-to-end renewal lifecycle for assigned customer accounts to maximize ...

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First Manager information

What is the 30-60-90 rule for a new manager?

The 30-60-90 rule for a new manager outlines a plan to achieve specific goals in the first 30, 60, and 90 days, focusing on understanding team dynamics, setting priorities, and establishing performance expectations. It helps new managers build relationships, learn organizational processes, and demonstrate early results. This structured approach supports effective leadership development and team integration.

What is the difference between First Manager vs Team Lead?

AspectFirst ManagerTeam Lead
ResponsibilitiesOversees multiple teams, manages department goals, strategic planningGuides a specific team, focuses on task execution, mentoring team members
Required CredentialsOften requires management experience, sometimes a degree in business or related fieldUsually requires experience in the specific team area, sometimes certifications in project management
Work EnvironmentOffice setting, cross-department collaboration, higher-level decision makingTeam-based environment, direct supervision, project-focused

The main difference between a First Manager and a Team Lead lies in scope and responsibilities. A First Manager typically oversees multiple teams and handles strategic planning, while a Team Lead focuses on guiding a specific team and executing tasks. Both roles require leadership skills, but the First Manager's role is broader and more strategic.

What is a first manager?

A first manager is an entry-level managerial position responsible for overseeing a team or department, implementing company policies, and ensuring team productivity. This role typically requires leadership skills, communication abilities, and sometimes relevant certifications or training. First managers often report to higher-level managers and play a key role in team development and operational success.

What are the key skills and qualifications needed to thrive as a First Manager, and why are they important?

To thrive as a First Manager, you need strong leadership, problem-solving abilities, and a foundational understanding of business operations, typically supported by relevant managerial experience or a degree in management. Familiarity with project management software, HR systems, and performance evaluation tools is often required. Excellent communication, emotional intelligence, and team-building skills distinguish top performers in this role. These competencies are crucial for effectively guiding teams, achieving organizational goals, and fostering a positive workplace culture.

What are First Managers?

First Managers, often referred to as first-line or frontline managers, are individuals who directly supervise non-managerial employees and are responsible for overseeing the day-to-day operations of a team or department. They act as a link between upper management and the workforce, implementing organizational policies and ensuring tasks are completed efficiently. First Managers are typically responsible for training staff, monitoring performance, resolving conflicts, and providing feedback. Their role is crucial in translating company goals into actionable tasks and maintaining employee motivation and productivity.

What are the 7 levels of the job title hierarchy?

In a typical organizational hierarchy, the first manager level is often followed by senior manager, director, senior director, vice president, senior vice president, and executive vice president. These levels reflect increasing responsibility, scope, and leadership within a company. The specific titles and number of levels can vary depending on the organization and industry.

What are some common challenges a First Manager might face when transitioning from an individual contributor to a leadership role?

First Managers often find the shift from executing tasks individually to leading a team to be both rewarding and challenging. One of the most common hurdles is learning to delegate effectively while trusting team members to deliver quality work. Additionally, First Managers must develop strong communication skills to provide feedback, resolve conflicts, and motivate their teams. Balancing their own workload with new responsibilities like performance reviews and team development can also present a learning curve. Support from senior leaders and ongoing management training can help smooth this transition.

What is the 3 month rule for jobs?

The 3 month rule for jobs typically refers to the expectation that new employees, including first managers, demonstrate their skills and adapt to the role within the first three months of employment. During this period, employers often evaluate performance, provide training, and determine if the employee is a good fit for the position and company culture.
What are the most commonly searched types of First jobs in Indiana? The most popular types of First jobs in Indiana are:
What cities in Indiana are hiring for First Manager jobs? Cities in Indiana with the most First Manager job openings:
First Manager jobs near you
Manager Operations, Major Account Fulfillment

Manager Operations, Major Account Fulfillment

First Advantage

Fishers, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

First Advantage rating

9.0

Company rating: 9.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

18th of 449 rated business services

Job description

Position: Manager Operations, Major Account Fulfillment

Location: This is a fully onsite position at our Fishers, IN site. Individual must be authorized to work in the United States.

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do

Under general direction, the Manager Operations is responsible for managing prioritization, responsiveness, and fulfillment of key customer functions relating to the legalization of customer fleets. This includes working directly and routinely with the customer and FA Operations team members on transactional activities in the following areas: base state registrations and renewals, fuel & mileage tax reporting, IRP plating, permits, ad hoc tasks, and related title projects and audits. This role will coordinate with Vehicle Operations Leadership to leverage an intra-departmental team to drive quality and timely fulfillment of customer requirements. Role also includes leadership in the development of specific customer requirements and proactive communication to optimize workflow management and efficiency.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities

  • Prioritize and direct the work activities, responsiveness, and execution of intradepartmental personnel to ensure consistent service delivery and customer satisfaction.
  • Routinely communicate with assigned customers on their transactional fulfillment, ongoing projects, and strategic initiatives.
  • Prepare for and lead routine customer calls and communications, providing detailed updates as required on both tactical and strategic asks.
  • Lead development and implementation of Best Practices to drive continuous improvement processes in support of specific customers.
  • Ensure the successful attainment of quality outcomes for clients in accordance with SLAs.
  • Develop sound and effective working relationships across Fleet Solutions enterprise to enhance collaboration on strategic customer initiatives, business threats and alignment of resources.
  • Work closely with Customer Care and Customer Success colleagues to ensure customer satisfaction and promise fulfillment.
  • Mentor, foster, and enforce a customer-centric approach to task prioritization.
  • Work closely with State Specialists, IRP/Permits Specialists, Fuel & Mileage Specialists, Title Clerks, and other Vehicle Operations team members to accomplish all required tasks.
  • Create a culture of effective change to encourage ideas and creative problem-solving.
  • Proactively identify and address customer concerns and opportunities.
  • Serve as primary point of escalation for assigned Vehicle customers.
  • Resolve invoice issues for the client by validating work performed.
  • Schedule, prepare and deliver Quarterly Business Reviews/Annual Business Reviews with the customer.
  • Train customers on use of RoadReady CRM.

What You Will Need to be Successful

Education & Experience:

  • High School diploma or equivalent required. Bachelor's Degree preferred
  • Minimum of 5 years proven operations experience
  • Minimum of 5 years of progressively responsible management experience
  • Fleet management experience within the 48 contiguous U.S. states preferred
  • Experience with fuel & mileage, IRP, and permits preferred

What You May Need to be Successful

  • Proficiency in the use of metrics and analytics driven to achieve organizational goals
  • Excellent analytical and problem-solving skills, with the ability to draw inferences and develop action plans based on empirical data to accomplish desired organizational objectives
  • Demonstrated process improvement ability, leveraging processing mapping and analysis to refine workflows, leading to improved efficiencies and quality outcomes
  • Proficiency in fostering and managing customer relationships, de-escalating concerns and providing value through need fulfillment
  • Ability to manage multiple projects and tasks and achieve quantifiable results
  • Proven strength in building relationships and the ability to influence
  • Proficiency in leading, coaching and developing staff
  • Technical and business management acumen
  • Ability to be proactive and creative in resolving challenging day-to-day business problems
  • Successful track record of achieving long-term strategic objectives
  • Excellent communication and presentation skills, with the ability to effectively interact with all levels of internal and external partners
  • Knowledge of Microsoft Office Suite and other business-related software
  • Proficiency in use of Excel and CRM software

Physical Requirements:

This role is largely sedentary in nature and involves sitting for long periods of time. The role requires the ability to hear and talk as well as to see data and adjust visual focus for computer and paper tasks, read, type, lift and/or carry equipment and files up to 20 pounds, walk, bend or stand as necessary.

Supervisory Requirements:

Inclusive of hiring, performance management, coaching, mentoring, timecard/PTO approvals, annual performance reviews, disciplinary action and daily management of the team and workflows.

Working Environment:

This job operates in a professional office environment onsite daily in the Fishers, Indiana, First Advantage Office. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, calculators, and filing cabinets.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and requirements.

Why Join Us at First Advantage?

At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company's culture is shaped by its core values - Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired - empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

  • Employee Impact Groups
  • FA Cares volunteer opportunities
  • Mentorship Advantage Program
  • SOAR, award-winning manager development program

Additional benefits offered for eligible employees include:

  • Ability to work remotely with occasional business travel.
  • Medical, Vision, Dental, and supplementary benefit plans
  • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
  • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
  • Access to tech and growth opportunities, and leaders who want you to succeed!

What Are You Waiting For? Apply Today!

You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

The salary range for this position is approximately $80-87k. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

We have great people here and are looking for more. Come join us!

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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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