First Line Manager Jobs in Durham, NC (NOW HIRING)

Summary The Outpatient Pharmacist Supervisor is responsible for the professional and administrative management of pharmacy distributive and outpatient operations include budgetary execution. Responsible for supervising all clinical pharmacists and pharmacy technicians assigned to this area. Develops performance standards, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Responsibilities Administrative and Supervisory - Provides first-line personnel management and assists Pharmacy service leadership when intervention may be warranted. - Provides first-line coordination and oversight for pharmacist and technician work activities, including staff leave and scheduling, staff work assignments, order verification processes, preparation of sterile and non-sterile products, solid and liquid unit-dose preparation, veteran and non-veteran customer services, and regulatory compliance regarding medication control and security. - Monitors and provides first-line oversight of all pharmacy work-related activities (e.g., provider order entry activities, patient counseling I medication reconciliation activities, prepackaging, controlled substance processing, etc.) and works with pharmacy leadership to adjust staffing and personnel assignments based on workload needs. - Makes recommendations to pharmacy administration regarding system-related changes that might enhance departmental productivity and/or veteran patient care services. - Monitors and supports pharmacy compliance with existing regulatory rules, laws and standards. - Assists in the recommendation, drafting and implementation of departmental policies and procedures. - Is responsible for the security of the assigned area particularly as it relates to controlled substances. Incumbent helps to ensure departmental and medication security, including controlled substances as required by the Department of Veterans Affairs and the Drug Enforcement Agency. Helps to monitor and ensure compliance with the departments and hospital's policies and procedures. - Communicates and coordinates with purchasing and inventory control personnel to ensure appropriate communication and adequate stock inventory based on prescription volume. - Recommends to leadership a full range of personnel actions such as promotions, placements, counseling, disciplinary actions, ratings, etc. - Provides workflow coordination and supervisory oversight within a framework that is conducive to good performance and high-morale. Promotes a zero tolerance environment when it comes to sexual harassment and hostile work environment issues. - Assumes responsibility for ensuring the cleanliness of the assigned area and advises on space needs and requirements. Operational - The incumbent is expected to work daily as a pharmacist to support workload and operational goal achievement as required. - Supports provider order entry verification and patient counseling as required. Educational - Helps to orientate new employees in overall procedures and activities of the Pharmacy. - Assists with the training responsibilities for Pharmacy residents and students during their rotational period. General - Helps to interview and recommend candidates for employment - Performs other duties as assigned and deemed essential to the efficient operation of the Pharmacy Department. Incumbent may be required to periodically work irregular shifts as required and may occasionally be called back in emergencies. Work Schedule: Monday thru Friday; 8:00 am to 4:30 pm; or as required for Outpatient Pharmacy operation. Telework: Ad Hoc Virtual: This is not a virtual position. Financial Disclosure Report: Not required. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree programs; today the sole degree is Doctor of Pharmacy)Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEF iBT). Licensure: Hold a full, current, and unrestricted license to practice pharmacy in a State, Territory, or Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (*only applicable to current VHA employees who are in this occupation). GS-13 Pharmacy Supervisor Experience: In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Examples of experience include, but are not limited to: reviewing, interpreting, and verifying medication orders; processing and filling medication orders; making recommendations to other clinical staff regarding medication therapy; reviewing patient's medications, allergies, labs, and other information from the medical record to identify and solve medication-related problems; providing refill extensions and partial medication supplies; assisting in formulary management; and documenting and assessing adverse drug events. Assignments: For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Pharmacy Supervisor: Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Pharmacists assigned to this position must demonstrate the following KSAs a. Ability to effectively supervise subordinate staff. b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. c. Expert understanding of regulatory and quality standards pertaining to pharmacy. d. Skill in managing people or programs. Preferred Experience: (1) Previous or current supervisory experience in a clinical setting. (2) CITC experience. Creditable Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination. Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example, a pharmacist employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service. Knowledge of Professional Pharmacy Practices. To be creditable, the experience must have demonstrated the use of knowledge, skills, and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board. Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for-year basis. The pharmacy residency program must be accredited by the American Society of Health-System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination).References: VA HANDBOOK 5005/55PART II APPENDIX G15, LICENSED PHARMACIST QUALIFICATION STANDARD. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: The work requires regular and recurring exertion, involving standing/sitting for prolonged periods of time, lifting/carrying of pharmaceutical supplies weighting up to 50 lbs, and bending/stooping. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.