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First Horizon Jobs (NOW HIRING)

Underwrites residential mortgage loan applications according to agency, investor, regulatory and internal First Horizon guidelines. Analyzes all aspects of the loan application and supporting ...

Talent Acquisition Director

Memphis, TN

$101K - $139K/yr

First Horizon Talent Acquisition Director Role summary * Lead an AI‑enabled, data‑driven Talent Acquisition (TA) strategy that accelerates growth, strengthens First Horizon's culture, and ...

Talent Acquisition Director

Memphis, TN

$101K - $139K/yr

First Horizon Talent Acquisition Director Role summary * Lead an AIenabled, datadriven Talent Acquisition (TA) strategy that accelerates growth, strengthens First Horizon's culture, and enhances our ...

Talent Acquisition Director

New Orleans, LA · On-site

$99K - $137K/yr

First Horizon Talent Acquisition Director Role summary * Lead an AIenabled, datadriven Talent Acquisition (TA) strategy that accelerates growth, strengthens First Horizon's culture, and enhances our ...

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

IT DEVELOPER SR

Houston, TX

$119K - $146K/yr

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

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First Horizon information

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$33K

$107.6K

$149.5K

How much do first horizon jobs pay per year?

As of Aug 7, 2026, the average yearly pay for first horizon in the United States is $107,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by employees working at First Horizon, and how does the company support career development?

Employees at First Horizon often work in fast-paced, client-focused environments where adaptability and strong communication are essential. Managing multiple priorities and staying updated on regulatory changes can be challenging, but the company offers robust training programs and mentorship opportunities to support continuous learning. Team collaboration is encouraged, and there are clear pathways for advancement, with many employees progressing into leadership or specialized roles. First Horizon also provides regular feedback and development resources to help employees achieve their career goals.

What is the difference between First Horizon vs Commercial Banker?

AspectFirst HorizonCommercial Banker
CredentialsTypically requires a bachelor's degree in finance, business, or related fieldSame as First Horizon, often with additional certifications like CFA or CPA
Work EnvironmentBank branches, corporate offices, client meetingsBank branches, client sites, corporate offices
Industry UsageUsed broadly across banking and financial servicesSpecific to commercial banking sector
Job FocusGeneral banking services, customer account managementProviding financial solutions to business clients, loan structuring

First Horizon and Commercial Banker roles both require finance-related credentials and involve working in banking environments. However, First Horizon is a bank offering a range of services, while a Commercial Banker specializes in serving business clients with tailored financial solutions. The roles overlap in credentials and work settings but differ in focus and client interaction.

What is First Horizon?

First Horizon is a financial services company that provides a range of banking products and services, including personal banking, business banking, loans, mortgages, and wealth management. Headquartered in Memphis, Tennessee, First Horizon operates branches primarily in the southeastern United States. The company is known for its customer-focused approach, regional expertise, and commitment to supporting local communities. In addition to traditional banking, First Horizon offers digital banking solutions to meet the needs of modern customers.

What are the key skills and qualifications needed to thrive as a First Horizon Bank Teller?

To thrive as a First Horizon Bank Teller, you need a solid understanding of cash handling, basic accounting, and customer service, often supported by a high school diploma or equivalent. Familiarity with banking software systems, point-of-sale terminals, and compliance protocols is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help you stand out in this client-facing role. These skills ensure accurate transactions, regulatory compliance, and a positive customer experience, which are crucial for the bank's reputation and operational success.
What cities are hiring for First Horizon jobs? Cities with the most First Horizon job openings:
What are the most commonly searched types of First Horizon jobs? The most popular types of First Horizon jobs are:
What states have the most First Horizon jobs? States with the most job openings for First Horizon jobs include:
What job categories do people searching First Horizon jobs look for? The top searched job categories for First Horizon jobs are:
Infographic showing various First Horizon job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $107,594 per year, or $51.7 per hour.

Default Servicing Phone Agent

First Horizon

Knoxville, TN • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 170 rated banks


Job description

Location: On site at location listed in job posting.
Hours / Location: Monday-Friday, 9:30 AM - 6:00 PM EST. Average 40 hours per week.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
Summary:
The Default Servicing Phone Agent is responsible for contacting past due customers on consumer checking accounts, credit cards, loans, lines of credit, real estate loans, and home equity lines of credit (HELOCs).
We are seeking a dedicated, disciplined individual who excels in a team environment, who takes ownership and who is enthusiastic about a job well done.
Essential Duties and Responsibilities:
  • Negotiates and facilitates loan payment schedules for customers.
  • Follows up on loan repayment agreements.
  • Analyzes and determines future disposition of customer's account.
  • Verifies and documents all applicable information into collection system.
  • Attempts to negotiate payments via expedited payment methods.
  • Handles all situations in a professional, ethical manner.
  • Escalates special situations or problems, as necessary.
  • Other duties as assigned.
Abilities:
  • Ability to evaluate situations and make appropriate business decisions
  • Ability to work in contact center environment, to include wearing a headset
Skills:
  • Excellent computer skills with strong knowledge of email and Microsoft Office
  • Strong verbal and written communication skills
  • Attention to detail and ability to identify potential issues
Education and/or Work Experience Requirements:
  • High school diploma or equivalent required.
  • Bilingual (English/Spanish) a plus - ability to communicate proficiently in both English and Spanish
Physical Requirements:
  • Basic keyboarding or other repetitive motions
  • Lifting/pushing objects
  • Must be able to talk, listen and speak clearly on telephone
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards.

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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