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First Federal Bank Jobs in Washington (NOW HIRING)

... promotes the bank's mortgage products. This includes the solicitation of residential first ... federal registration requirements outlined in the SAFE Act. Education and Experience Required:

... promotes the bank's mortgage products. This includes the solicitation of residential first ... federal registration requirements outlined in the SAFE Act. Education and Experience Required:

... promotes the bank's mortgage products. This includes the solicitation of residential first ... federal registration requirements outlined in the SAFE Act. Education and Experience Required:

... promotes the bank's mortgage products. This includes the solicitation of residential first ... federal registration requirements outlined in the SAFE Act. Education and Experience Required:

... promotes the bank's mortgage products. This includes the solicitation of residential first ... federal registration requirements outlined in the SAFE Act. Education and Experience Required:

... promotes the bank's mortgage products. This includes the solicitation of residential first ... federal registration requirements outlined in the SAFE Act. Education and Experience Required:

Quality Assurance Analyst

Washington, DC ยท On-site

$87K - $92K/yr

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution ... Ensure compliance with federal and state regulations * Support audit readiness by ensuring loan ...

Showing results 21-40

First Federal Bank information

See Washington salary details

$31.1K

$128.2K

$192.5K

How much do first federal bank jobs pay per year?

As of Aug 19, 2026, the average yearly pay for first federal bank in Washington is $128,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $160,300.00 per year, depending on experience, location, and employer.

What is First Federal Bank?

First Federal Bank is a community-focused financial institution offering a range of banking services including personal and business accounts, loans, mortgages, and wealth management solutions. It prioritizes customer service, local decision-making, and personalized financial guidance. Customers can access online and mobile banking, as well as in-person support at branch locations. The bank aims to support individuals, families, and businesses in reaching their financial goals.

What are the key skills and qualifications needed to thrive as a First Federal Bank employee?

To thrive as a First Federal Bank employee, you typically need a background in finance or business, strong attention to detail, and understanding of banking regulations and procedures. Familiarity with banking software platforms, customer relationship management (CRM) tools, and compliance systems is often required. Excellent interpersonal skills, problem-solving abilities, and a commitment to customer service are crucial for building client trust and resolving issues effectively. These skills and qualifications ensure regulatory compliance, efficient operations, and positive client experiences in the banking environment.

What career growth opportunities are available for employees at First Federal Bank?

At First Federal Bank, employees often benefit from structured career development programs that include mentorship, on-the-job training, and internal job postings. Team members are encouraged to pursue advanced roles in areas such as branch management, lending, compliance, or corporate operations. The bank typically supports career advancement through tuition reimbursement and professional certification assistance, enabling motivated employees to progress within the organization. As a result, many staff members successfully move from entry-level positions into leadership or specialized roles over time.

What is the difference between First Federal Bank vs Mortgage Loan Officer?

AspectFirst Federal BankMortgage Loan Officer
CredentialsBanking licenses, possibly some financial certificationsLoan origination licenses, mortgage-specific certifications
Work EnvironmentBank branches, customer service desksOffices, client meetings, remote work
Industry UsageFinancial services, banking sectorReal estate, mortgage lending industry
Common Search/ComparisonBanking roles, customer service jobsMortgage lending, home loan jobs

While both roles involve financial services, First Federal Bank employees typically work in banking environments focusing on various banking products, whereas Mortgage Loan Officers specialize in home loans and mortgage products, often working directly with clients to secure real estate financing.

What are popular job titles related to First Federal Bank jobs in Washington?

For First Federal Bank jobs in Washington, the most frequently searched job titles are:

What job categories do people searching First Federal Bank jobs in Washington look for?

The top searched job categories for First Federal Bank jobs in Washington are:

What cities in Washington are hiring for First Federal Bank jobs?

Cities in Washington with the most First Federal Bank job openings:

Infographic showing various First Federal Bank job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 15% Part Time, 2% Temporary, and 8% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $128,180 per year, or $61.6 per hour.

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

NASA Federal Credit Union

Annapolis, MD โ€ข On-site

$21 - $28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

As a Branch Member Service Associate, you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with a solid compensation package and formal training modules - YOU control your career advancement as you learn and execute new skills.
We are looking for a candidate who has account opening experience.
Work Schedule
All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours.
The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on
Saturday.
Specific shifts will be scheduled based on branch location operating hours.
Salary: $21.00 - $28.75/Hourly (based on level and experience)
Job Duties and Responsibilities
  • Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
  • Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.
  • Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.
  • Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.
  • Handles complex member situations such as deceased member, guardianships, and representative payee accounts.
  • Handles consumer loan application processing, document collection, and disbursements.
  • Advises members regarding available insurance protection (life, disability, gap, etc.).
  • All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.
  • All MSAs may be assigned duties to support other areas in the Credit Union.
  • All MSAs are expected to support the Call Center queues (phone and email).

Education and Experience
MSA I
  • High school diploma or general education degree (GED).
  • A minimum of one year of customer service experience with cash handling or Bank/Credit Union/Financial Call Center knowledge/experience with financial products.
  • Cash handling experience required.

MSA II - (In addition to the requirements of Level I)
  • Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market.
  • Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.

MSA III - (In addition to the requirements of Level II)
  • Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance.
  • Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience. Advanced sales/cross-selling experience.

Our Generous Benefit Package Includes:
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
+Insurance coverage begins the 1st day of the month, following 30 days after hire date. *100% Credit Union-Paid
Full-Time Employee Benefits:
  • 401(k) with employer match up to 6% and immediate 100% vesting
  • Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
  • High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
  • Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
  • Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
  • Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
  • Long-term Disability Insurance+*
  • Flexible Spending Medical Account (FSA)+
  • Flexible Spending Dependent Care Account+
  • Health Savings Account (HSA)+
  • Voluntary Supplemental Employee and Dependent Life Insurance+
  • Voluntary Short-term Disability Insurance+
  • Life Insurance/AD&D+*
  • Vacation Leave (excluding Outside Loan Officers)
  • Sick and Safe Leave
  • 11 Paid Holidays
  • Education Assistance
  • Employee Referral Bonus*
  • Credit Union Membership Eligible
  • Employee Assistance Program+*
  • Identity Theft Protection (Additional premiums to add family members)+*
  • Pet Insurance
  • Employee Discount Program

All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.
WE'RE STRONGER TOGETHER
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together
Posted: 8/10/2026
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.