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First Data Jobs in Portland, OR (NOW HIRING)

The Data Center Operations Leader is responsible for leading a designated Data Center Pod ... Quality & Accuracy (15%) - First-time-right execution, QA/QC performance, audit compliance, and ...

About the role: We're looking for Data Scientists to join our team. In this role, you will serve as ... We use national average to determine pay as we are a remote first company. Individual pay is based ...

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First Data information

See Portland, OR salary details

$48.8K

$175K

$258.2K

How much do first data jobs pay per year?

As of Aug 19, 2026, the average yearly pay for first data in Portland, OR is $175,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,600.00 and $180,300.00 per year, depending on experience, location, and employer.

What is a First Data?

A First Data job typically refers to a position at First Data Corporation, a global payment technology solutions company that provides services like payment processing, point-of-sale solutions, and merchant services. Employees at First Data may work in roles related to technology, customer support, sales, finance, or business operations. First Data jobs are known for supporting the secure and efficient movement of money and data between consumers and businesses. The company has merged with Fiserv, so many positions are now listed under the Fiserv brand.

What are the key skills and qualifications needed to thrive as a payments processing specialist at First Data?

To thrive as a Payments Processing Specialist at First Data, you need strong analytical abilities, attention to detail, and a background in finance or business, often requiring a relevant degree or equivalent experience. Familiarity with payment processing platforms, risk management tools, and industry compliance systems like PCI DSS is essential. Excellent problem-solving skills, customer service orientation, and effective communication help you address client needs and resolve transaction issues efficiently. These skills ensure secure, accurate, and compliant transaction handling, which is critical in the fast-paced payments industry.

What are the typical career advancement opportunities for someone working at First Data in a client services role?

At First Data, professionals in client services roles often have clear pathways to advance their careers. Starting as a client service representative, you can progress to team lead or supervisor positions, and later move into management or specialized roles such as account management or product support. The company values internal mobility and encourages employees to take advantage of training programs and mentorship opportunities. Career advancement is often supported by strong performance, networking within the organization, and demonstrated expertise in payment processing solutions.

What is the difference between First Data vs Payment Processor?

AspectFirst DataPayment Processor
Credentials/CertificationsPayment industry certifications, such as PCI DSS complianceSimilar certifications, often required for compliance
Work EnvironmentFinancial services, merchant services, office settingsFinancial technology, merchant services, office environments
Employer & Industry UsageMajor provider of payment processing solutionsBroad term for companies handling electronic payments
Search & Comparison IntentUnderstanding services offered by First DataComparing different payment processing providers

First Data is a leading payment processor specializing in merchant services and electronic payment solutions. A payment processor is a broader term that includes any company facilitating electronic transactions. While First Data is a specific provider, payment processor refers to the industry category. Customers often compare First Data with other payment processors to find the best fit for their business needs.

What are popular job titles related to First Data jobs in Portland, OR?

For First Data jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching First Data jobs in Portland, OR look for?

The top searched job categories for First Data jobs in Portland, OR are:

Infographic showing various First Data job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $175,003 per year, or $84.1 per hour.

Data Center Operations Leader

EOS

Hillsboro, OR • On-site

Full-time

Posted 29 days ago


Job description

OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
The Data Center Operations Leader is responsible for leading a designated Data Center Pod consisting of up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of 200+ employees. Reporting to the Service Delivery Manager or Service Director ( depending on pod size) , this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and contractual SLA performance.
The Operations Leader serves as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio. This position requires a proven leader capable of managing large-scale, mission-critical operations in a fast-paced 24x7 environment.
KEY RESPONSIBILITIES:
Operational Leadership
  • Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.
  • Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.
  • Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.
  • Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.

Client Relationship Management
  • Serve as the primary operational contact for assigned customer stakeholders.
  • Build strong client relationships through consistent communication, transparency, and execution.
  • Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).
  • Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.
  • Resolve customer escalations and identify opportunities to improve service delivery and customer satisfaction.

Leadership & Talent Development
  • Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.
  • Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.
  • Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.
  • Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.

Operational & Financial Performance
  • Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.
  • Monitor operational performance using dashboards, KPIs, and scorecards.
  • Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.
  • Drive Lean process improvements, automation, standardization, and operational efficiencies.

Performance Expectations
Success in this role is measured through the following performance scorecard:
  • SLA Performance (35%) - Contractual compliance, uptime, customer satisfaction, and service delivery.
  • Delivery & Throughput (20%) - Productivity, labor utilization, work completed versus forecast, and operational output.
  • Quality & Accuracy (15%) - First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.
  • Repair & Responsiveness (15%) - Ticket response time, incident management, MTTR, backlog reduction, and escalation management.
  • Governance & Reporting (10%) - Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.
  • Continuous Improvement (5%) - Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in business, Engineering, Information Technology, or a related field, or equivalent on the Job experience.
  • 8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.
  • 5+ years managing multiple operational teams across geographically distributed sites.
  • Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.
  • Demonstrated success managing enterprise or hyperscale customer relationships.
  • Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.
  • Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
  • Proven ability to lead organizational change and continuous improvement initiatives.

DESIRED QUALIFICATIONS
  • Experience supporting Managed service, IT Operations, and Business Operations.
  • Knowledge of ITIL service management principles.
  • Lean Six Sigma, PMP, or other project management certifications.
  • Experience with executive dashboards, KPI reporting, and business reviews.
  • Strong understanding of mission-critical infrastructure and data center operations.

What Success Looks Like
The successful candidate is a strategic, customer-focused leader who consistently delivers operational excellence through strong leadership, disciplined execution, and continuous improvement. They build high-performing teams, develop trusted client relationships, drive KPI performance, and ensure safe, scalable, and reliable operations across a complex multi-site hyperscale data center environment
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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